ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 1:

  What type of table has a name, starting with u_ or x_?

  A. Base table
  B. Custom table
  C. Parent table
  D. Core table
  B. Custom table

• Question 2:

  What attributes of a field can a UI Policy Action change on a form? (Choose three.)

  A. Length
  B. Mandatory
  C. Visible Hidden
  D. Format
  E. Read Only
  B. Mandatory
  C. Visible Hidden
  E. Read Only

• Question 3:

  Which actions can you take to open the Context Menu on a list, form, or column? (Choose two.)

  A. Select the Context Menu related link
  B. Double-click on the list form or column heading
  C. Right-click on the list, form or column heading
  D. Use Ctrl+M command
  E. Select the Context Menu icon
  C. Right-click on the list, form or column heading
  E. Select the Context Menu icon

• Question 4:

  Which action launches the Form Design interface?

  A. In the Form context menu, select Configure > Form Design
  B. In the Form context menu, select Configure > Form Layout > Designer
  C. In the Form context menu, select User Experience > UX Dashboard
  D. In the Form context menu, select Configure > Forms > Developer
  E. In the form context menu, select Pages > Page Design
  A. In the Form context menu, select Configure > Form Design

• Question 5:

  You are creating a catalog item for ordering a new desktop computer.

  The computers have these options:

  1.

  Color: Black or Silver

  2.

  RAM: 32 MB or 64MB

  3.

  Keyboard: Standard or Ergonomic

  4.

  Monitor: 24 inch or 32 inch

  How would you add these options to the catalog item form?

  A. Add choices
  B. Add variables
  C. Add UI options
  D. Add fields
  B. Add variables

• Question 6:

  Where do Ul Policies run?

  A. Client-side (browser)
  B. Knowledge Base
  C. Server-side (database)
  D. Within server-side scripts
  A. Client-side (browser)

• Question 7:

  When does a Business Rule execute in ServiceNow?

  A. When a user downloads a report
  B. Before or after a user logs into the platform
  C. Before or after a record is saved to the database
  D. Only when a record is deleted
  C. Before or after a record is saved to the database

• Question 8:

  A customer asks you to make the following updates to a form:

  1.

  When Caller field is populated, automatically look up caller location and load it in the Location field.

  2.

  Add notice at the top of the page when the record is submitted.

  What type of script would you use to meet this requirement?

  A. UI script
  B. Server script
  C. JavaScript
  D. Client script
  D. Client script

• Question 9:

  Which sequence of actions applies an update set to an instance?

  A. Preview, Save, Commit
  B. Preview, Retrieve, Commit
  C. Retrieve, Commit, Preview
  D. Retrieve, Preview, Commit
  D. Retrieve, Preview, Commit

• Question 10:

  What is the purpose of an application scope?

  A. Scope determines which parts of an application are available for use by other applications In ServiceNow
  B. Scope prevents applications from changing their own tables and business logic
  C. Scope determines the functionality of core services in the platform
  D. Scope determines all applications access each other's tables and business logic
  A. Scope determines which parts of an application are available for use by other applications In ServiceNow