ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 81:

  Identify the incorrect statement about Delegated Development in ServiceNow.

  A. Administrators can grant the developer access to security records.
  B. Administrators can grant non-admin users the ability to develop global applications.
  C. Administrators can specify which application file types the developer can access.
  D. Administrators can grant the developer access to script fields.
  A. Administrators can grant the developer access to security records.

• Question 82:

  Farm a form, what would you click, to modify the order of the fields on the form? Choose 2 answers

  A. Context Menu > Form > Layout
  B. Context Menu > Configure > Form Layout
  C. Context Menu > Configure > Form Design
  D. Right click on header > Add > Field
  E. Context Menu > Form > Designer
  F. Right click on header > Configure > UX Dashboard
  B. Context Menu > Configure > Form Layout
  C. Context Menu > Configure > Form Design

• Question 83:

  How do you make a list filter available to everyone?

  A. Make active, set visibility, and save
  B. Assign a name, set visibility, and save
  C. Assign a group, set visibility, and save
  D. Make active, assign a name, and save
  B. Assign a name, set visibility, and save

• Question 84:

  A colleague wants to rearrange the columns on their My Work List. Once the user has navigated to the list, where should they navigate to select and arrange the columns?

  A. Click Personalize List
  B. Right click on any column header, Context Menu > Configure > List Layout
  C. Click List Context Menu > Personalize List
  D. Click List Content Menu > Configure > List Layout
  A. Click Personalize List

• Question 85:

  When crafting a scoped application that contains flow actions, what is the application called?

  A. Flow
  B. Bundle
  C. Action
  D. spoke
  D. spoke

• Question 86:

  Which tables are children of the Task table and come with the base system? Choose 3 answers

  A. Incident
  B. Problem
  C. Change Request
  D. Config
  E. Dictionary
  F. cmdb
  A. Incident
  B. Problem
  C. Change Request

• Question 87:

  What are the 5 provided Roles by ServiceNow?

  A. System Administrator: The admin role provides access to all platform features, applications, functions and data.
  B. Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
  C. Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
  D. Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
  E. Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.
  A. System Administrator: The admin role provides access to all platform features, applications, functions and data.
  B. Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
  C. Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
  D. Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
  E. Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.

• Question 88:

  When managing tags, you can adjust who is able to see it. What are the visibility options for a tag? (Choose three.)

  A. Admins
  B. Everyone
  C. Groups and Users
  D. Roles and Permissions
  E. Me
  B. Everyone
  C. Groups and Users
  E. Me

• Question 89:

  What syntax is used in a Record Producer script to access values from Record Producer form fields?

  A. producer.field name
  B. producer.variable_name
  C. current.fieldname
  D. current.variable_name
  A. producer.field name

• Question 90:

  The Report Designer contains different sections for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report?

  A. Properties
  B. Data
  C. Configure
  D. Type
  E. Sources
  B. Data