ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 21:

  What is a role in ServiceNow?

  A. A role is one record m the Role [sys_user_role] table
  B. A role is one record in the Role Iuser_sys_role] table
  C. A role is a persona used In Live Feed Chat
  D. A role Is a set of modules for a particular application
  A. A role is one record m the Role [sys_user_role] table

• Question 22:

  What do you click when you have made modification to your report, and your want to see the results without saving?

  A. Execute
  B. Try ir
  C. Run
  D. Test
  E. Preview
  C. Run

• Question 23:

  When using the Data Pill Picker, use which keys to dot-walk to fields in other tables?

  A. Arrows
  B. Plus, Minus
  C. Ctrl c, Ctrl
  D. Ctrl
  E. Shift F4, Shit FS
  A. Arrows

• Question 24:

  What do you install when you want to add applications or functionality within your development instance?

  A. App Package
  B. Updated Pack
  C. Patch
  D. Plugin
  E. App Updated Set
  D. Plugin

• Question 25:

  What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

  A. You should never assign roles to groups.
  B. You should assign roles to users.
  C. You should assign roles to groups
  D. You should add users to groups
  C. You should assign roles to groups
  D. You should add users to groups

• Question 26:

  Which script can run when a record is displayed, inserted, updated, deleted, or when a table is queried?

  A. Business Rule
  B. Client Script
  C. Record Rule
  D. UI Script
  E. Scheduled Job
  A. Business Rule

• Question 27:

  What are the different Notification methods that can be used to alert users when events that concern them have occurred? (Choose three.)

  A. Meeting Invitation
  B. Email
  C. Browser Pop ups
  D. Messenger
  E. SMS
  A. Meeting Invitation
  B. Email
  E. SMS

• Question 28:

  Which configuration allows you to use a script to coalesce data in Import Sets?

  A. Multiple-field coalesce
  B. No coalesce
  C. Conditional coalesce
  D. Single-field coalesce
  C. Conditional coalesce

• Question 29:

  Which sequence of actions applies an update set to an instance?

  A. Preview, Save, Commit
  B. Preview, Retrieve, Commit
  C. Retrieve, Commit, Preview
  D. Retrieve, Preview, Commit
  D. Retrieve, Preview, Commit

• Question 30:

  In what order should filter elements be specified?

  A. Field, Operator, then Value
  B. Field, Operator, then Condition
  C. Operator, Condition, then Value
  D. Value, Operator, then Field
  A. Field, Operator, then Value