CSA Exam Details

  • Exam Code
    :CSA
  • Exam Name
    :Certified System Administrator
  • Certification
    :ServiceNow Certifications
  • Vendor
    :ServiceNow
  • Total Questions
    :539 Q&As
  • Last Updated
    :Jul 14, 2026

ServiceNow CSA Online Questions & Answers

  • Question 61:

    What is specified in an Access Control rule?

    A. Groups, Conditional Expressions and Workflows
    B. Table Schema, CRUD, and User Authentication
    C. Object and Operation being secured; Permissions required to access the object
    D. security_admin

  • Question 62:

    What is the primary objective of the Display Business Rule?

    A. To monitor fields on a form, and provide feedback
    B. To use a shared g_scratchpad object, which can be sent to the client, as part of the form
    C. To set files to mandatory, hidden, and read-only
    D. To define what happens on a form, when a particular fled changes

  • Question 63:

    Which of the following methods prints a message on a blue background to the top of the current form by default?

    A. g_form.addlnfoMsg()
    B. g_form.addlnfoMessage()
    C. g_form.showFieldMsg()
    D. g_form.showFieldMessage()

  • Question 64:

    What access does a user need to be able to import anicies to a knowledge base?

    A. Can contribute
    B. sn_knowledge_contripute
    C. sn_knowledge_import
    D. Can import

  • Question 65:

    Which type of scripts run in the browser?

    A. UI Policies and Client Scripts
    B. Access Control Scripts
    C. Script Includes Scripts
    D. Business Rule Scripts

  • Question 66:

    Which term refers to application menus and modules which you may want to access quickly and often?

    A. Breadcrumb
    B. Favorite
    C. Tag
    D. Bookmark

  • Question 67:

    What are the benefits of building flows using Flow Designer? Choose 3 answers

    A. Supports easy integration with 3rd party systems
    B. Provides IDE for complicated scripting
    C. Provides natural-langauge descriptions of flow logic
    D. Supports No-Code application development
    E. Automatically populates SLA records
    F. Provides built-in libraries /API for complex coding

  • Question 68:

    What action helps to see which modules are visible to a user?

    A. Install the Bomgar plug-in
    B. Initiate a Connect Chat session
    C. Launch a NowChat window
    D. Impersonate the user

  • Question 69:

    When using Flow Designer what is the Flow Execution initiated by?

    A. A trigger
    B. An existing subflow
    C. Allow logic
    D. An execution data pill

  • Question 70:

    Which items are valid Ul Action types in ServiceNow? Choose 3 answers

    A. List banner button
    B. Record navigation button
    C. Workflow action
    D. Form button
    E. Form choice
    F. List choice

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