Exam Details

  • Exam Code
    :CSA
  • Exam Name
    :Certified System Administrator
  • Certification
    :ServiceNow Certifications
  • Vendor
    :ServiceNow
  • Total Questions
    :400 Q&As
  • Last Updated
    :May 11, 2024

ServiceNow ServiceNow Certifications CSA Questions & Answers

  • Question 11:

    Which type of ServiceNow script runs on the web browser?

    A. Server script

    B. Local script

    C. Database script

    D. Client script

  • Question 12:

    What instance resource allows you to access guided tours, information about actions, and instructions an how to use inputs and outputs in your flaw?

    A. Community

    B. Help Panel (question mark icon)

    C. Docs

    D. Wiki

  • Question 13:

    A form displays information about one record at the top, for example a User, Additional records, which are associated with that

    User, are displayed on tabs at the bottom of the form. What are those tabs called?

    A. Additional Info

    B. More Info

    C. Related Links

    D. Related Lists

  • Question 14:

    Security rules are defined to restrict the permission of users from viewing and interacting with data. What are these security rules called?

    A. Role Assignment Rules

    B. CRUD Rules

    C. Scripted User Rules

    D. Access Control Rules

    E. User Authentication Rules

  • Question 15:

    The customer has asked that your change the default layout of the task list.

    *

    Number

    *

    Task Type

    *

    Parent

    *

    Short Description

    *

    Assignment Group

    *

    Assignment

    *

    Updated

    After navigation to the list, where would you click, to meet this requirement?

    A.

    Right click on any column header, Context menu > Configure > List Layout

    B.

    Right click List Gear icon > Configure > Columns

    C.

    Click List Context Menu >Personalize List

    D.

    Click List Context Menu > Configure Columns

  • Question 16:

    When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?

    A. Run Transform

    B. Run Import

    C. Import Dataset

    D. Execute Transform

    E. Schedule Transform

  • Question 17:

    When building an extended table from a base table, which fields do you need to create? Choose 2 answers

    A. The mandatory fields for the base table.

    B. The reference fields for the base table.

    C. The fields that are not in the base table.

    D. The fields that are specific to the extended table.

  • Question 18:

    Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?

    A. Schema Map

    B. Dependency View

    C. Dependency Map

    D. Database View

  • Question 19:

    What is the definition of a group?

    A. An escalation pod

    B. A department

    C. A collection of users

    D. A collection of subject matter experts

    E. A collection of tasks

  • Question 20:

    On what part of the ServiceNow instance, would you find the option to access applications, like Incident Management?

    A. Self Service Module

    B. Application Navigator

    C. Service Desk Homepage

    D. Favorites

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