A clear, results-focused guarantee designed to protect serious learners.
At VCEdump, our goal is simple: help you pass your IT certification exam with confidence. We focus on providing structured, exam-oriented study materials designed to support real exam preparation.
To demonstrate our confidence in the effectiveness of our content, VCEdump provides a clear and results-focused 100% Pass Guarantee for all products available on our website.
This guarantee applies to all VCEdump products without exception.
If you purchase a VCEdump product, study the provided materials during the valid order period, and still fail the corresponding official exam, you may be eligible to enter our refund review process.
Our products are designed to fully support exam preparation. This guarantee reflects our confidence in the structure, coverage, and practical relevance of our study materials.
You may apply for a refund review only if all of the following conditions are met. Each condition is reviewed independently by our technical team.
The product was purchased directly from VCEdump and corresponds to the exam you attempted.
The exam attempt took place during the valid order period of the product, either 3 months or 12 months based on your purchase.
You did not pass the exam.
You can provide an official exam score report clearly showing the failure.
The information shown on the exam score report matches the purchaser’s account information.
The refund request is submitted while the order is still within its valid period.
All refund requests are subject to manual review by our technical team before any decision is made.
All VCEdump products are digital products. After purchase, you receive immediate and full access to the product, including PDF and/or Online Questions, without watermarks or usage restrictions.
Because access is granted instantly and completely, product exchanges or product changes after purchase are generally not supported.
All VCEdump products include free updates for the entire valid order period, either 3 months or 12 months depending on your purchase selection.
If product content is updated during this period, both PDF and Online Questions will be updated consistently.
Paid users can always access the latest version of their product through the User Center while the order remains active.
The exam was not the corresponding exam for the purchased product.
The order had expired at the time of the exam attempt.
The exam score report does not belong to the purchaser.
The exam was not attempted during the valid order period.
A product change or exchange was requested after purchase.
Required documents were not provided or could not be verified.
VCEdump reserves the right to reject refund requests that do not meet the above conditions.
To request a refund review, please contact our support team during your valid order period.
You may be asked to provide an official exam score report showing the failure.
You may be asked to provide proof that the exam corresponds to the purchased product.
You may be asked to provide information that verifies the purchaser’s identity.
All submitted materials will be reviewed by our technical team. If the request meets the guarantee conditions, the refund process will be initiated accordingly.
The 100% Pass Guarantee is designed to protect users who seriously prepare for their exams using VCEdump materials.
We encourage all users to fully study the content and make use of the free updates provided during the valid period.
VCEdump reserves the final right of interpretation for this Guarantee Policy.