ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 51:

  Which one of the following modules can be used to view field settings for a table?

  A. Tables and Columns
  B. Access Control
  C. Columns and Fields
  D. Tables and Fields
  A. Tables and Columns

• Question 52:

  Which method call returns 'true' only if the currently logged in user has the catalog_admin role and in no other case (e.g. regardless of admin role)?

  A. g_user.hasRole('catalog_admin')
  B. g user.hasRoleExactly('catalog_admin')
  C. g_user.hasRoleOnlyfcatalog_admin')
  D. g_user.hasRoleFromList('catalog_admin')
  B. g user.hasRoleExactly('catalog_admin')

• Question 53:

  What are examples of UI Actions relating to forms? Choose 3 answers

  A. Form Context Menu
  B. Form View
  C. Form Buttons
  D. Form Links.
  E. Form Columns
  A. Form Context Menu
  C. Form Buttons
  D. Form Links.

• Question 54:

  When creating application tables, a user role is automatically added to the table record. Which other role does an application typically have?

  A. Application Fulfiller
  B. Application Admin
  C. Application Super User
  D. Application Manager
  B. Application Admin

• Question 55:

  An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. What issue could explain this? Choose 2 answers

  A. His user account failed LDAP authentication
  B. His user account does not Belong to any groups, which contain the ITIL role
  C. His user account was not approved by his manager
  D. His user account does not have ITIL role
  E. His user account Is not logged in properly
  B. His user account does not Belong to any groups, which contain the ITIL role
  D. His user account does not have ITIL role

• Question 56:

  ServiceNow contains over 25 different report types. What are some of the types?

  Choose 5 answers

  A. Pie
  B. Speedometer
  C. Odometer
  D. Thermometer
  E. Horizontal Bar
  F. Semi-Donut
  G. Donut
  A. Pie
  B. Speedometer
  C. Odometer
  E. Horizontal Bar
  G. Donut

• Question 57:

  What section on a task record would you use to see the most recent update made to a record?

  A. Timeline
  B. Journal
  C. Audit Log
  D. Activity
  D. Activity

• Question 58:

  On a list, what does each row show?

  A. A filter
  B. A record
  C. A table
  D. A field
  B. A record

• Question 59:

  What are the components that make up a filter condition? (Choose three.)

  A. Operator
  B. Match Criteria
  C. Value
  D. Column
  E. Field
  A. Operator
  C. Value
  E. Field

• Question 60:

  While testing a Catalog Item for ordering an expensive computer, the mandatory approval is being skipped for requester Bob, Smith, but not for any of the other requesters. What could explain the issue?

  A. There is a business rule, excluding Bob.Smith from any approvals.
  B. Bob Smith does not have a delegate set up on his account,
  C. The Bob Smith user account, does not have a manager specified.
  D. The manager does not have a delegate assigned,
  E. Bob Smith is a VIP.
  C. The Bob Smith user account, does not have a manager specified.