ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 41:

  When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?

  A. Network
  B. Server
  C. Client
  D. Browser
  B. Server

• Question 42:

  Which framework can automatically populate values for the Priority and Category fields based on the Short description field value?

  A. UI Policy
  B. Assignment Rule
  C. Action
  D. Predictive intelligence
  E. CSDM
  D. Predictive intelligence

• Question 43:

  How is the Event Log different from the Event Registry?

  A. Event Log contains generated Events, the Event Registry is a table of Event definitions
  B. Event Log is formatted in the Log style, the Event Registry displays different fields
  C. Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)
  D. Event Log is the same as the Event Registry
  A. Event Log contains generated Events, the Event Registry is a table of Event definitions

• Question 44:

  What actions are taken to filter a long list of records to show only those with the Category of Hardware?

  A. On Breadcrumb, click the > icon, type Hardware and click enter
  B. On the Category column header, right-click and select Show > Hardware
  C. On the list, locate and right-click on the value Hardware, select Show Matching
  D. Right-click on magnifier type Hardware and click enter
  E. Click Funnel icon, type Hardware and click enter
  C. On the list, locate and right-click on the value Hardware, select Show Matching

• Question 45:

  When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?

  A. ${gs.>
  B. ${current.}
  C. ${event.)
  D. ${.getDisplayValue()}
  C. ${event.)

• Question 46:

  Exportitem table is extended from Item Table with the additional column of ItemCountry added. The Item table contains the columns ItemName and ItemQty.

  Which fields are available in the Exportitem Table?

  A. Only ItemName, ItemQty
  B. Only ItemCountry
  C. ItemName, ItemQty, and ItemCountry
  D. ItemCountry, Number
  C. ItemName, ItemQty, and ItemCountry

• Question 47:

  To apply a UI Policy to all views, which field should be set to true in its definition record?

  A. Inherit
  B. Reverse if false
  C. On lowed
  D. Global
  D. Global

• Question 48:

  When designing a flow, how do you reference data from a record, in that flow?

  A. Drag the table icon onto the flow definition
  B. Use the condition builder to specify the desired values
  C. Specify the source table on the data pill related list
  D. Drag the data pill onto the flow definition
  E. Add the table reference using the slush bucket
  D. Drag the data pill onto the flow definition

• Question 49:

  What would NOT appear in the Application Navigator if "service" is typed into the filter field?

  A. Configuration > Business Services
  B. Self-Service > Knowledge
  C. Service Portal > Widgets
  D. Incident > Assigned to me
  D. Incident > Assigned to me

• Question 50:

  Which objects are used as part of the client-side scripting API? Choose 2 answers

  A. current and previous
  B. g-form
  C. g-user
  D. gs
  E. workflow.scratchpad
  B. g-form
  C. g-user