ServiceNow CSA Online Practice Questions and Exam Preparation

ServiceNow CSA Online Questions & Answers

• Question 531:

  Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?

  A. Incident.Major_Incident
  B. incident=>major_incident
  C. incidentmajor_incident
  D. incident||major_incident
  E. incident.major_incident
  E. incident.major_incident

• Question 532:

  Record numbers have to be manually incremented

  A. True
  B. False
  B. False

• Question 533:

  Which module in the Service Catalog application is used to create a new catalog item?

  A. Configuration Items
  B. Maintain Items
  C. Content Items
  D. Catalog Items
  B. Maintain Items

• Question 534:

  An Administrator wants to display a reminder message to any user submitting an incident. Which feature does this?

  A. Client Script
  B. Business Rule
  C. Policy
  D. Data Policy
  A. Client Script

• Question 535:

  A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service.

  What ServiceNow products could support this requirement? Choose 3 answers

  A. Performance Analytics
  B. Configuration Management (CMDB)
  C. Financial Management
  D. Discovery
  E. Service Mapping
  B. Configuration Management (CMDB)
  D. Discovery
  E. Service Mapping

• Question 536:

  You are creating a catalog item for ordering a new desktop computer.

  The computers have these options:

  1.

  Color: Black or Silver

  2.

  RAM: 32 MB or 64MB

  3.

  Keyboard: Standard or Ergonomic

  4.

  Monitor: 24 inch or 32 inch

  How would you add these options to the catalog item form?

  A. Add choices
  B. Add variables
  C. Add UI options
  D. Add fields
  B. Add variables

• Question 537:

  What functionality is supported by Flow Designer?

  A. Flows can be "Run as" security_admin.
  B. Call a subflow from a flow.
  C. The role flow_operator can create and edit flows.
  D. Flows can trigger off a record being deleted.
  B. Call a subflow from a flow.

• Question 538:

  Which term best describes something that is created, has work performed upon it, and is eventually moved to a state of closed?

  A. Event
  B. Report
  C. Task
  D. Flow
  C. Task

• Question 539:

  An Administrator wants to review all the users having privileged access to identify users that no longer need this level of access. Which Security Center feature can help fulfill this requirement?

  A. Security hardening
  B. Security posture console
  C. Security scanner
  D. Customer actions
  D. Customer actions