ServiceNow CIS-HR Online Practice Questions and Exam Preparation

ServiceNow CIS-HR Online Questions & Answers

• Question 1:

  What are the functions of a journey template owner? (Choose three.)

  A. Restrict inter-departmental transfer of sensitive case details
  B. Manage the order and flow of the journey stages and tasks
  C. Create task templates for their audience in a simple user-friendly experience
  D. Message new hire to welcome them to the team
  E. Change only the task templates that they own
  B. Manage the order and flow of the journey stages and tasks
  C. Create task templates for their audience in a simple user-friendly experience
  E. Change only the task templates that they own

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• Question 2:

  What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

  A. Confidential HR data is only accessible to users with an HR role
  B. HR has control over further HR configurations
  C. System Admin can still grant scoped HR roles
  D. System admin can view HR Cases and confidential profile information
  A. Confidential HR data is only accessible to users with an HR role
  B. HR has control over further HR configurations

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• Question 3:

  What happens when a cross-scope attempt is executed?

  A. The record is automatically added to the Restricted Caller Access Privileges table
  B. The record is automatically set to caller tracking
  C. The Read record status is set to requested before the system will allow the script to run
  D. The record status is automatically set to allowed
  C. The Read record status is set to requested before the system will allow the script to run

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• Question 4:

  What type of information does the HR Profile contain?

  A. Employee relations cases
  B. Employee skills
  C. Personal employee data
  D. User ID and department information
  C. Personal employee data

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  explanation:

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• Question 5:

  In terms of bulk cases what Status label is given to a User that no longer matches the criteria defined in User Segments?

  A. Duplicate
  B. Inactive
  C. Included
  D. Excluded
  D. Excluded

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• Question 6:

  Which field on the Knowledge form categorizes the Knowledge record within the Knowledge base?

  A. Category picker
  B. Knowledge taxonomy
  C. Article organizer
  D. Topic categories related list
  A. Category picker

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• Question 7:

  Which feature prevents editing or purging of employee documents based on an HR Profile?

  A. Retention Policy
  B. Legal Holds
  C. Security Policy
  D. Topic Detail
  B. Legal Holds

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• Question 8:

  Which scoped table is an extension of the Task table and allow only users with approved roles to access it?

  A. Human Resources Scoped App integrations [com.sn_nr_mtegrations]
  B. Knowledge Management Advanced Installer [com.snc.knowledge_advanced.installer]
  C. HR Core Case [sn_hr_core_case]
  D. Project Portfolio Suite [com.snc.project_portfolio_suite]
  C. HR Core Case [sn_hr_core_case]

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• Question 9:

  Which base instance application delivers the results of current state metrics?

  A. Employee Center
  B. Performance Analytics
  C. HR Reports
  D. HR Integrations
  B. Performance Analytics

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• Question 10:

  With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

  A. Article Versions related list
  B. Translated Versions related list
  C. Localization list
  D. Dynamic translations list
  B. Translated Versions related list

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