Skip to main content

CIS-HR Real Exam Questions

Certified Implementation Specialist - Human Resource

173 questions available · Page 1 of 18

Updated Exam DumpsVerified AnswersPass Guarantee

Get Complete Exam Dumps
Question 1 Single choice

All ServiceNow web traffic uses which data protocol to ensure data is always TLS encrypted in transit.

  1. A

    REST protocol

  2. B

    HTTP

  3. C

    SOAP protocol

  4. D

    HTTPS

Show answer and explanation

Correct answer: D

Question 2 Multiple choice

Which of the following are examples of HR application scopes? (Choose four.)

  1. A

    Human Resources: COE

  2. B

    Human Resources: Core

  3. C

    Human Resources: Knowledge

  4. D

    Human Resources: Integrations

  5. E

    Human Resources: Lifecycle Events

  6. F

    Human Resources: Global

  7. G

    Human Resources: Service Portal

Show answer and explanation

Correct answers: B, D, E, G

Question 3 Single choice

Which feature prevents editing or purging of employee documents based on an HR Profile?

  1. A

    Retention Policy

  2. B

    Legal Holds

  3. C

    Security Policy

  4. D

    Topic Detail

Show answer and explanation

Correct answer: B

Question 4 Single choice

Which HRSD application synchronizes ServiceNow with external HR systems?

  1. A

    HR Integrations

  2. B

    Core HR Application

  3. C

    Lifecycle Events

  4. D

    Employee Center Pro

Show answer and explanation

Correct answer: A

Question 5 Single choice

A customer using Lifecycle Events Enterprise has configured their onboarding process. Now, management has tasked the HR Admin with creating a way to back out onboarding work in case the new employee decides not to join the company.

Which of these is the best method to use to reverse work already performed as part of this Lifecycle Event?

  1. A

    Check the "allow blackout" box on each of the activities

  2. B

    Configure a new Lifecycle Event with the necessary activities

  3. C

    Configure the rescind activity set with the necessary activities

  4. D

    Check the "allow blackout" box on each of the activity sets

Show answer and explanation

Correct answer: C

Question 6 Multiple choice

What are the functions of a journey template owner? (Choose three.)

  1. A

    Restrict inter-departmental transfer of sensitive case details

  2. B

    Manage the order and flow of the journey stages and tasks

  3. C

    Create task templates for their audience in a simple user-friendly experience

  4. D

    Message new hire to welcome them to the team

  5. E

    Change only the task templates that they own

Show answer and explanation

Correct answers: B, C, E

Question 7 Single choice

Scenario: Alex is a member of the HR Tier 1 group which grants him the HR Basic [sn_hr_core.basic] role.
He is going to be out of the office for a few days and wants to use granular delegation to allow his friend Amy to complete his tasks. Amy is not yet a member of any HR groups, but hopes to transfer into HR one day.
Will granular delegation work for this purpose?

  1. A

    Yes. Granular delegation will automatically grant the necessary roles

  2. B

    Yes. Granular delegation will automatically add Amy to the HR Tier 1 group where she will inherit the role.

  3. C

    Partially. Granular delegation will allow Amy access to the HR Tasks, but not to the HR Case itself.

  4. D

    No. Granular delegation does not change a delegate's access to records.

Show answer and explanation

Correct answer: B

Question 8 Single choice

A customer using Lifecycle Events Enterprise has documented a large offboarding Lifecycle Event that includes many steps. Many of the steps, including approvals, must be completed in a specific order.

Which of these is the best method to use to ensure the activities are triggered in the appropriate order?

  1. A

    Create a new lifecycle event for each of the dependent items

  2. B

    Create separate trigger conditions for each of the dependent activities

  3. C

    Create activity containers for the dependent items

  4. D

    Create separate activity sets for each of the dependent activities

Show answer and explanation

Correct answer: C

Question 9 Single choice

Delegated Developers are granted access only to what in which they are working?

  1. A

    Interfaces

  2. B

    APIs

  3. C

    Instances

  4. D

    Scopes

Show answer and explanation

Correct answer: C

Question 10 Single choice

Which plugin is recommended when upgrading from the global version of HR to the scoped version?

  1. A

    Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations]

  2. B

    Human Resources Scoped App: Data Migration [com.sn_hr_migration]

  3. C

    Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]

  4. D

    Human Resources Scoped App: Integrations [com.sn_hr_integrations]

Show answer and explanation

Correct answer: B