ServiceNow Human Resources Implementation CIS-HR Questions & Answers

• Question 41:

  When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment.

  Why?

  A. It indicates who should sign the document

  B. It indicates who generated the document

  C. It indicates the Opened for user

  D. It indicates who the document is about

  Correct Answer: B

• Question 42:

  How can fields for a specific HR Service be displayed on the New Case Creation page?

  A. HR Service-specific fields cannot be added to the New Case Creation page

  B. Using the Case Creation Service Configurations

  C. Using the Case Options field on the HR Service

  D. Using the HR Criteria module

  Correct Answer: B

• Question 43:

  If the HR Admin [sn_hr_core.admin] needs to develop within the HR application but cannot have the system Admin role, what additional role should be granted?

  A. HR Basic [sn_hr_core.basic]

  B. Scoped Developer [sn_hr_core.developer]

  C. Delegated Developer [delegated_developer]

  D. HR Manager [sn_hr_core.manager]

  Correct Answer: C

• Question 44:

  The customer you will be implementing for wants to utilize Now Mobile.

  What is the minimum HR SKU they may purchase that includes Now Mobile?

  A. HR Service Delivery Professional

  B. Now Mobile is a standalone solution

  C. HR Service Delivery Enterprise

  D. HR Service Delivery Standard

  Correct Answer: D

• Question 45:

  The Lifecycle Events [sn_hr_le_case] table is a direct extension of which table?

  A. Talent Management [sn_hr_core_talent_management]

  B. HRIT Operations Case [sn_hr_core_case_operations]

  C. HR Case [sn_hr_core_case]

  D. Task [sc_task]

  Correct Answer: C

• Question 46:

  Delegated Developers are granted access only to what in which they are working?

  A. Interfaces

  B. APIs

  C. Instances

  D. Scopes

  Correct Answer: C

• Question 47:

  The customer you are implementing has purchased HR Service Delivery Enterprise which includes

  Enterprise Onboarding and Transitions.

  Which plugin must be activated to utilize Enterprise Onboarding and Transitions?

  A. Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]

  B. Employee Document Management [com.sn_employee_document_management]

  C. Human Resources Scoped App: Core [com.sn_hr_core]

  D. Employee Service Center [com.sn_hr_service_portal]

  Correct Answer: A

• Question 48:

  What role is required to assign scoped HR roles?

  A. HR Admin [sn_hr_core.admin]

  B. HR Manager [sn_hr_core.manager]

  C. LE Admin [sn_hr_le.admin]

  D. HR Basic [sn_hr_core.basic]

  Correct Answer: A

  Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/humanresources/concept/c_ManageRoles.html

• Question 49:

  The HR Case [sn_hr_core_case] table is an extension of what?

  A. Incident table

  B. Case table

  C. Task table

  D. Lifecycle Events table

  Correct Answer: B

  Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/humanresources/reference/components-installed-with-case-and-knowledge-management.html

• Question 50:

  Which Service Portal configuration option is used to customize the logo, theme, and title of the HR Service Portal?

  A. Designer

  B. Page Editor

  C. Widget Editor

  D. Branding Editor

  Correct Answer: D

  Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/build/service-portal/ concept/c_BrandingEditor.html