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EX0-102 Online Practice Questions

Microsoft Operations Framework Foundation

153 questions available · Page 1 of 16

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Question 1 Single choice

Which of the following is one of the four basic steps MOF and MSF follow in creating a new service solution?

  1. A

    build the solution

  2. B

    review the solution

  3. C

    rollout the solution

  4. D

    support the solution

Show answer and explanation

Correct answer: A

Question 2 Single choice

What is the relationship between releases and changes?

  1. A

    A change includes both changed hardware and software components and components that were not changed. A release only includes changed hardware and software components.

  2. B

    Changes are incorporated into the IT environment by releases.

  3. C

    Releases and changes are incorporated into the IT environment independently of each other.

  4. D

    Releases are incorporated into the IT environment by changes.

Show answer and explanation

Correct answer: B

Question 3 Single choice

Which of the following is a key element of both Capacity Management and Network Administration?

  1. A

    Application Sizing

  2. B

    Fault Management

  3. C

    Network Security

  4. D

    Performance Management

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Correct answer: D

Question 4 Single choice

What is the correct order for the five SMFs found in the Deliver Phase?

  1. A

    Project Planning, Envision, Build, Deploy, Stabilize

  2. B

    Envision, Project Planning, Build, Stabilize, Deploy

  3. C

    Envision, Build, Project Planning, Deploy, Stabilize

  4. D

    Envision, Project Planning, Stabilize, Build, Deploy

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Correct answer: B

Question 5 Single choice

Which of the following is a key component of the MOF Process Model?

  1. A

    Operations Management Reviews

  2. B

    Procedures

  3. C

    Project Reviews

  4. D

    Roles

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Correct answer: A

Question 6 Single choice

The purpose of the Policy and Control MR is to provide IT management with an understanding of what?

  1. A

    How risks to achieving goals are being addressed.

  2. B

    A prediction of the burden of control so that it can adjust appropriately for desired benefits during the operational stage.

  3. C

    An evaluation of external policy mandates as given by the Service Level Manager.

  4. D

    Whether control environment is legal.

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Correct answer: A

Question 7 Single choice

Which Service Management Function deals with the day-to-day activities and tasks related to maintaining and adjusting the IT security infrastructure?

  1. A

    Availability Management

  2. B

    Security Administration

  3. C

    Security Management

  4. D

    System Administration

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Correct answer: B

Question 8 Single choice

Which Management Review (MR) concludes deployment?

  1. A

    The Deployment Complete Milestone

  2. B

    The Project Plan Approved MR

  3. C

    The Portfolio MR

  4. D

    The Release Readiness Review

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Correct answer: A

Question 9 Single choice

What is a goal of Financial management?

  1. A

    Aligning IT strategy to organizational goals and objectives

  2. B

    Contributing to business cases for changes to IT services based on a sound understanding of the revenue gained

  3. C

    Ensure that the work required to successfully operate IT services has been identified and described

  4. D

    Prepare a risk assessment

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Correct answer: B

Question 10 Single choice

How is data integrity within Security Administration best defined?

  1. A

    All authorized users should feel confident that the data presented to them is accurate and not improperly modified.

  2. B

    Authorized users should be able to access the data they need when they need it.

  3. C

    Business process owners must be confident that transactions, once processed, cannot be denied afterwards.

  4. D

    Only authorized individuals should be able to access data.

Show answer and explanation

Correct answer: A