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700-805 Real Exam Questions

Cisco Renewals Manager (CRM)

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Question 1 Single choice

What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?

  1. A

    A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.

  2. B

    A limited time discount applied to Cisco products and/or services.

  3. C

    A priority discount applied to third-party products for perpetuity.

  4. D

    A discount applied to refurbished or reused Cisco hardware that includes service contracts.

Show answer and explanation

Correct answer: B

Question 2 Single choice

Which service offering helps define the IT vision and strategy of the customer?

  1. A

    optimization

  2. B

    support

  3. C

    training

  4. D

    advisory

Show answer and explanation

Correct answer: D

Question 3 Single choice

Which task is the responsibility of the Renewals Manager?

  1. A

    billing recurring revenue contracts

  2. B

    managing recurring revenue risk

  3. C

    driving adoption of specific technologies

  4. D

    managing the Success Plan

Show answer and explanation

Correct answer: B

Question 4 Single choice

Which action should be taken when renewing a contract with a customer? (Choose the best answer.)

  1. A

    Assume their business needs are the same.

  2. B

    Propose only the most important part of the solution.

  3. C

    Start discussions after the contract has expired.

  4. D

    Validate customer's business needs.

Show answer and explanation

Correct answer: D

Question 5 Single choice

What does TPV mean?

  1. A

    Total Product Value

  2. B

    Total Partner View

  3. C

    Telepresence Value

  4. D

    Total Partner Value

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Correct answer: B

Question 6 Single choice

Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

  1. A

    Meraki

  2. B

    Stealth watch

  3. C

    Tetration

  4. D

    App Dynamics

Show answer and explanation

Correct answer: B

Question 7 Single choice

Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

  1. A

    validate the customer's business needs

  2. B

    focus on benefits

  3. C

    lock in revenue streams through co-termination

  4. D

    explore up sell opportunities

Show answer and explanation

Correct answer: D

Question 8 Single choice

Which service offering assists the customer in preparing for emerging industry trends?

  1. A

    Training

  2. B

    Trending Technical

  3. C

    Advisory

  4. D

    Managed

Show answer and explanation

Correct answer: A

Question 9 Single choice

Which licensing model is the most complex for a customer to manage?

  1. A

    Managed service agreement

  2. B

    Subscription

  3. C

    Enterprise agreement

  4. D

    A La Carte

Show answer and explanation

Correct answer: D

Question 10 Single choice

How does the Renewals Manager integrate with the sales team?

  1. A

    by overseeing all technical support issues

  2. B

    by collaborating on customer retention and renewal strategies

  3. C

    by directing the overall operations of the team

  4. D

    by handling all financial transactions

Show answer and explanation

Correct answer: B