What is the main purpose of CCW-R?
A. to factor customer ATR, up sell and attrition
B. to allow customers and partners to download renewal data
C. to allow customers and partner store new software subscriptions and service contracts from one tool
D. to capture partner and customer billing preferences
Which is the first step in a solutions-led sales approach?
A. present quote to customer
B. examine previous purchases
C. identify the latest technology release
D. understand the customer's objectives
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
A. Meraki
B. Stealth watch
C. Tetration
D. App Dynamics
Which critical task must be performed during the Qualification phase?
A. validate customer inventory
B. develop a Success Plan
C. quote delivery
D. Renewal Plan development
During which activity of the renewal process would an RM provide an appropriate co- termination timeframe and gain required internal approvals?
A. deal strategy
B. billing
C. proposal build
D. quote delivery
What is the primary customer value of the Cisco Services Portfolio?
A. Services priced based on usage
B. Services packages tailored to specific customer needs
C. Customers can develop their own service offerings
D. On-call, 24/7 service technicians at all levels
Which approach should be applied when renewing a quote?
A. Product led approach
B. Solutions led approach
C. Reward led approach
D. Concerns led approach
Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?
A. Tetration
B. SD-WAN
C. Security applications
D. Cloud services
Which licensing model represents the highest value?
A. Transactional
B. Subscription
C. Pay as you go
D. Enterprise Agreements
What is the primary measurement of success for a Renewals Manager?
A. upsell percentage
B. percentage of contracts closed
C. renewal success rate
D. iARR rate
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