Cisco 700-805 Online Practice Questions and Exam Preparation

Cisco 700-805 Online Questions & Answers

• Question 1:

  How does Cisco define Business Critical Services?

  A. subscription-based services covering the lifecycle of a technology
  B. Pay-as-you-go, services covering business-critical functions
  C. hardware replacement
  D. Pay-as-you-go, technology-based services
  A. subscription-based services covering the lifecycle of a technology

• Question 2:

  What is the Customer Success Plan?

  A. document capturing a comprehensive view of all customer health scores
  B. living repository that gathers key information, action plan, health measurement and KPIs into one actionable document
  C. tool for reporting TAC cases to management
  D. internal-only document that captures all account activities
  B. living repository that gathers key information, action plan, health measurement and KPIs into one actionable document

• Question 3:

  Which services renewals metric is provided in Partner Experience Platform (PXP)?

  A. new products
  B. number of customer complaints
  C. renewal rate
  D. end-of-life products
  C. renewal rate

• Question 4:

  Which architecture addresses customer needs for voice, video, and data?

  A. Security
  B. Data Center
  C. Collaboration
  D. Enterprise networking
  C. Collaboration

• Question 5:

  What is the key implication on-time renewals have for an IT provider company?

  A. incentives will be paid
  B. improved customer satisfaction
  C. no major impact if sales are on plan
  D. recurring business is preserved
  B. improved customer satisfaction

• Question 6:

  What is the future state goal of licensing at Cisco?

  A. Smart License
  B. Standby License
  C. Classic PAK
  D. Right to use
  A. Smart License

• Question 7:

  Which critical task must a Renewals Manager perform during the Qualification phase?

  A. Deliver a quote.
  B. Share the proposal with the customer.
  C. Develop a Customer Success Plan.
  D. Validate customer inventory.
  D. Validate customer inventory.

• Question 8:

  Which key benefit is included in the Cisco Services Partner Program (CSPP)?

  A. offers access to a comprehensive service portfolio, allowing partners to address diverse customer needs
  B. provides discounted software licensing to partners.
  C. guarantees profitability to partners regardless of their performance.
  D. provides partners with a predetermined customer base
  A. offers access to a comprehensive service portfolio, allowing partners to address diverse customer needs

• Question 9:

  Which two actions does a partner perform within CCW-R? (Choose two.)

  A. download data sheets
  B. renew services
  C. view and manage contracts
  D. set up an email marketing campaign
  B. renew services
  C. view and manage contracts

• Question 10:

  Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

  A. validate the customer's business needs
  B. focus on benefits
  C. lock in revenue streams through co-termination
  D. explore up sell opportunities
  D. explore up sell opportunities