Cisco 700-805 Online Practice Questions and Exam Preparation

Cisco 700-805 Online Questions & Answers

• Question 1:

  When renewing a contract with a customer, which action is important?

  A. Start discussions once the contract has expired.
  B. Validate customers business needs.
  C. Do not offer any financing solutions.
  D. Propose only the most important part of the solution.
  B. Validate customers business needs.

• Question 2:

  What does a renewal proposal contract outline?

  A. detailed information about the resources that will support the implementation
  B. the customer's current needs, challenges, and goals
  C. the updated terms, services, and pricing options
  D. guarantee that the customer will participate in an advocacy blog post
  C. the updated terms, services, and pricing options

• Question 3:

  Which key benefit is included in the Cisco Services Partner Program (CSPP)?

  A. offers access to a comprehensive service portfolio, allowing partners to address diverse customer needs
  B. provides discounted software licensing to partners.
  C. guarantees profitability to partners regardless of their performance.
  D. provides partners with a predetermined customer base
  A. offers access to a comprehensive service portfolio, allowing partners to address diverse customer needs

• Question 4:

  Which critical task must be performed during the Qualification phase?

  A. validate customer inventory
  B. develop a Success Plan
  C. quote delivery
  D. Renewal Plan development
  A. validate customer inventory

• Question 5:

  What is the implication of on-time renewals for an IT service provider company?

  A. Incentives will be paid.
  B. Customer satisfaction is improved.
  C. No disruption to recurring revenue.
  D. There is no significant impact if sales are on plan.
  C. No disruption to recurring revenue.

• Question 6:

  What is the role of a Renewals Manager in a Customer Success Plan?

  A. The Renewals Manager is a reactive resource to administrate the renewal process.
  B. The Renewals Manager is a salesperson acting only when a Customer Success Plan is created.
  C. The Renewals Manager collaborates proactively with Sales and the CSM to renew all recurring offers.
  D. The Renewals Manager is an administrative role acting on the insight provided by financial tools.
  C. The Renewals Manager collaborates proactively with Sales and the CSM to renew all recurring offers.

• Question 7:

  What are two important actions of a successful Renewals Manager? (Choose two.)

  A. proactively solve TAC issues
  B. align solely with the Customer Success Manager
  C. understand the portfolio of products and services
  D. schedule daily meetings with the customer
  E. build and maintain relationships with internal and external stakeholders
  C. understand the portfolio of products and services
  E. build and maintain relationships with internal and external stakeholders

• Question 8:

  Which group of products are enterprise networking products?

  A. WAN, LAN, Wireless
  B. Routing, Switching, Access Points
  C. iWAN, Viptela, Meraki
  D. Salesforce, Box, AWS
  A. WAN, LAN, Wireless

• Question 9:

  AtT-90, the Renewals Manager notices that the customer's software adoption rate is low. What approach should the Renewals Manager adopt?

  A. Assume product management has delayed a feature release.
  B. No action; service delivery will solve.
  C. Create a mitigation plan.
  D. Escalate to executive stakeholder immediately.
  C. Create a mitigation plan.

• Question 10:

  Which two actions does a partner or customer perform within CCW-R? (Choose two.)

  A. order new services
  B. download hardware, software and services data sheets
  C. set up billing
  D. change Customer Address
  E. view and manage their contracts
  D. change Customer Address
  E. view and manage their contracts