Cisco 700-805 Online Practice Questions and Exam Preparation

Cisco 700-805 Online Questions & Answers

• Question 51:

  What does a high Renewal Rate indicate about the performance of a Renewals Manager?

  A. The Renewals Manager is successful at attracting new customers.
  B. The Renewals Manager is skilled at increasing company OPEX.
  C. The Renewals Manager is proficient at technical troubleshooting.
  D. The Renewals Manager is effective in retaining customers.
  D. The Renewals Manager is effective in retaining customers.

• Question 52:

  What is the intended outcome of the Customer Success Plan?

  A. develop a customer-centric plan for achieving value from their purchases
  B. generate financial data that indicates a customer's propensity to renew
  C. provide a schedule for resolving customer quality issues
  D. allow customers to manage the implementation independently
  A. develop a customer-centric plan for achieving value from their purchases

• Question 53:

  How does a Renewals Manager drive value in a customer account?

  A. defines the account forecast
  B. aligns partners on training
  C. manages and mitigates renewal risk
  D. removes adoption barriers
  C. manages and mitigates renewal risk

• Question 54:

  In addition to on-time renewals, on which two tasks should Renewal Managers focus? (Choose two.)

  A. the next customer and their needs
  B. opportunities for upsell
  C. developing a customer success story
  D. driving adoption
  E. renewing offer to a multiple-year contract
  B. opportunities for upsell
  E. renewing offer to a multiple-year contract

• Question 55:

  Which services are contained in the CX portfolio?

  A. Support Services, Business Critical Services, Professional Services and Managed Services
  B. Support Services, Business Critical Services and Professional Services
  C. Support Services and Business Critical Services
  D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
  D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

• Question 56:

  What are the 3 Cs of Cisco's CX Installed Base (CX-IB) Methodology?

  A. Check start dates, Co-terminate start dates. Consolidate services
  B. Connect, Communicate, Consolidate
  C. Communicate, Co-terminate end dates. Consolidate contracts
  D. Cover the uncovered, Co-terminate end dates. Consolidate contracts
  D. Cover the uncovered, Co-terminate end dates. Consolidate contracts

• Question 57:

  Which statement best summarizes the intended outcome of the Success Plan?

  A. development of a customer-centric view for achieving value from their portfolio
  B. provide scheduling for resolving customer qual y issues
  C. generate financial data that indicates a customer's propensity to renew
  D. grow incremental annual recurring revenue
  A. development of a customer-centric view for achieving value from their portfolio

• Question 58:

  What is the primary customer value of the Cisco Services Portfolio?

  A. Services priced based on usage
  B. Services packages tailored to specific customer needs
  C. Customers can develop their own service offerings
  D. On-call, 24/7 service technicians at all levels
  B. Services packages tailored to specific customer needs

• Question 59:

  Which two actions can a partner or customer perform within CCW-R? (Choose two.)

  A. set up billing
  B. download hardware, software and services datasheets
  C. change Customer Address
  D. view and manage their contracts
  E. order new services
  C. change Customer Address
  D. view and manage their contracts

• Question 60:

  Which statement regarding which tools can be added as value to customer and partners is invalid?

  A. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
  B. help manage Discounts for Quoting
  C. gain insight into new and unique business prospects for your customers and expand sales potential
  D. Trusted Data Source for Hardware Refresh and Software renewal insights
  B. help manage Discounts for Quoting