Cisco 700-805 Online Practice Questions and Exam Preparation

Cisco 700-805 Online Questions & Answers

• Question 11:

  How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?

  A. by delegating all tasks to them
  B. by overseeing the team's performance and providing feedback
  C. by collaborating to understand customer goals and satisfaction
  D. by ensuring everyone works in clear silos with minimal interaction
  C. by collaborating to understand customer goals and satisfaction

• Question 12:

  Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?

  A. Tetration
  B. SD-WAN
  C. Security applications
  D. Cloud services
  B. SD-WAN

• Question 13:

  What support should an RM take from the CSM?

  A. Communicate new greenfield opportunities.
  B. Communicate value and the impact of Cisco solutions.
  C. Book customer-service briefings.
  D. Oversee the closure of contracts.
  B. Communicate value and the impact of Cisco solutions.

• Question 14:

  Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

  A. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.
  B. There are no open incidents 30 days before renewal dates.
  C. Customer is willing to subscribe to a recommendation case to be publicly communicated.
  D. The health index of a customer is over expected targets with no red flags.
  A. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

• Question 15:

  How does Cisco define Business Critical Services?

  A. subscription-based services covering the lifecycle of a technology
  B. Pay-as-you-go, services covering business-critical functions
  C. hardware replacement
  D. Pay-as-you-go, technology-based services
  A. subscription-based services covering the lifecycle of a technology

• Question 16:

  Which approach? (Choose the best answer.)

  A. Solutions-led approach
  B. Product-led approach
  C. Reward-led approach
  D. Concerns-led approach
  A. Solutions-led approach

• Question 17:

  Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.

  What is the annual recurring revenue (ARR) for each?

  A. $1000 and $3000
  B. $1100 and $3300
  C. $1000 and $1000
  D. $3000 and $3000
  C. $1000 and $1000

• Question 18:

  Which two outcomes drive the value of subscriptions for customers? (Choose two.)

  A. Consulting services
  B. continuous access to innovation
  C. bundling of software and hardware
  D. Access to the latest capabilities
  E. freeware offers
  B. continuous access to innovation
  D. Access to the latest capabilities

• Question 19:

  Which steps to develop a renewal quote are valid?

  A. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
  B. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
  C. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
  D. Position the new technology, create a Quote, Order the Quote.
  A. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.

• Question 20:

  Which statement best describes an Accelerator?

  A. An on-call service for customer support
  B. A one-on-one deep dive on network issues
  C. A one-on-one coaching engagement covering specific use cases
  D. A hosted one-to-many educational webinar with live expert Q and A
  C. A one-on-one coaching engagement covering specific use cases