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MB2-712 Real Exam Questions

Microsoft Dynamics CRM 2016 Customization and Configuration

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Question 1 Multiple choice

You are adding a sub-grid to the Account form that displays data from a custom entity related to the account.

You need to identify which items you can use to display the data.

Which two items should you identify? Each correct answer presents a complete solution.

  1. A

    a fist

  2. B

    a chart

  3. C

    a dashboard

  4. D

    an iFrame

Show answer and explanation

Correct answers: A, B

Question 2 Single choice

You have a Dynamics CRM organization that contains one business unit.

You create a new background workflow in CRM and you enable the workflow to run OnCreate. You are the owner of the workflow.

After you activate the workflow, users report that the workflow fails to run after they create records.

You suspect that the workflow scope is configured incorrectly.

You need to identify which workflow scope prevents the workflow from running after the users create the records.

Which scope should you identify?

  1. A

    Business Unit

  2. B

    Organization

  3. C

    User

  4. D

    Parent: Child Business Units

Show answer and explanation

Correct answer: C

Question 3 Single choice

You add a currency field to a form in Dynamics CRM. You need to provide users who access CRM from their mobile phone with the ability to enter the credit limit by using a slider.

What should you do?

  1. A

    Open Field Properties and dick Events.

  2. B

    Open Field Properties and click Details.

  3. C

    Open Field Properties and click Controls.

  4. D

    Open Field Properties and dick Business Rules.

Show answer and explanation

Correct answer: C

Question 4 Multiple choice

You are preparing entity customizations that will be exported as part of a managed solution.

You need to identify for which field types of an entity you can customize the Managed Properties.

Which two field types should you identify? Each correct answer presents a complete solution.

  1. A

    a custom field on a system entity

  2. B

    a system field on a system entity

  3. C

    a custom field on a custom entity

  4. D

    a system field on a custom entity

Show answer and explanation

Correct answers: A, C

Question 5 Single choice

You use server-side synchronization for email in a Dynamics CRM organization.

An office assistant reports that he is unable to send email on behalf of his manager. The manager can send and receive email as expected.

You need to ensure that the office assistant can send email on behalf of the manager.

What should you do?

  1. A

    Instruct the office assistant to modify the Email settings in personal options.

  2. B

    Reconfigure the outgoing configuration settings for the mailbox of the assistant.

  3. C

    Edit the email server configuration.

  4. D

    Instruct the manager to modify the Email settings in personal options.

Show answer and explanation

Correct answer: D

Question 6 Single choice

You have a Dynamics CRM development environment and a Dynamics CRM production environment. In both environments, your account is assigned the System Customizer security role.

In the development environment, you create a custom solution that contains all of the project components deployed to the production environment. The custom solution contains an entity.

In the development environment, you open the project solution that you intend to deploy to the production environment.

You see the entity, but not the field.

You need to ensure that you can modify the field in the development environment.

What should you do?

  1. A

    Ask the system administrator to assign your user the System Administrator security role, and then modify the system field.

  2. B

    In the project solution, add a field to the entity, and then make the modification.

  3. C

    In the default solution, make the modification.

  4. D

    Use the Add Sub Components action, add the field, and then make the modification.

Show answer and explanation

Correct answer: C

Question 7 Multiple choice

You create a new mailbox record for a user.

You define the synchronization methods for incoming and outgoing email, contacts, tasks, and appointments.

You need to ensure that the mailbox can send and receive email.

Which two actions should you perform? Each correct answer presents part of the solution.

  1. A

    Set the Is Forward Mailbox setting to Yes.

  2. B

    Configure the Approve Email setting.

  3. C

    Set the Is Forward Mailbox setting to No.

  4. D

    Configure the Apply Default Email Settings setting.

  5. E

    Configure the Test & Enable Mailboxes setting.

Show answer and explanation

Correct answers: C, E

Question 8 Single choice

You have a business rule that has a scope of AM Forms.

You discover that the business rule does not execute on forms when users access the forms.
You need to ensure that the business rule executes on the forms when accessed by the users.

What should you do?

  1. A

    Assign the users permission to read the business rule.

  2. B

    Change the scope of the business rule from All Forms to Entity.

  3. C

    Activate the business rule.

  4. D

    Enable the execution of the business rule from the System Settings.

Show answer and explanation

Correct answer: A

Question 9 Multiple choice

You are modifying a Dynamics CRM form for a custom entity.

You need to identify which parts of the CRM form users can use to modify data.

Which two parts should you identify? Each correct answer presents a complete solution.

  1. A

    Navigation

  2. B

    Footer

  3. C

    Header

  4. D

    Body

Show answer and explanation

Correct answers: C, D

Question 10 Single choice

You are creating a business rule for the account records. The business rule will perform an action if the record has Country set to the United States and City set to either Redmond or San Francisco.

You need to identify the minimum number of condition sets required to implement this logic.

What should you identify?

  1. A

    1

  2. B

    2

  3. C

    3

  4. D

    4

Show answer and explanation

Correct answer: C