MB2-712 Exam Details

  • Exam Code
    :MB2-712
  • Exam Name
    :Microsoft Dynamics CRM 2016 Customization and Configuration
  • Certification
    :Microsoft Certifications
  • Vendor
    :Microsoft
  • Total Questions
    :93 Q&As
  • Last Updated
    :Jul 14, 2026

Microsoft MB2-712 Online Questions & Answers

  • Question 71:

    You need to identify the maximum number of stages that a business process flow can contain.

    A. 5
    B. 10
    C. 30
    D. 100

  • Question 72:

    You need to create a business rule that you can run on a Quick Create form named New Form.

    What are two possible scopes that you can use to achieve the goal? Each correct answer presents a complete solution.

    A. All Forms
    B. Entity
    C. Information
    D. New Form

  • Question 73:

    You have a Dynamics CRM organization.

    You create a custom entity named Real Estate Property.

    You are creating a one-to-many (1:N) relationship between the account entity and Real Estate Property.

    You need to identify what will occur by creating the relationship.

    What should you identify?

    A. A lookup field will be added to the account entity. Nothing will be added to Real Estate Property.
    B. A lookup field will be added to Real Estate Property. A lookup field will be added to the account entity.
    C. A lookup field will be added to Real Estate Property. Nothing will be added to the account entity.
    D. A custom field will be added to Real Estate Property. A custom field will be added to the account entity.

  • Question 74:

    You create a vehicle entity to track the vehicles owned by a contact.

    You create a one-to-many (1:N) relationship from the contact to the vehicle. You need to ensure that the vehicle records are deleted What should you do?

    A. Set the relationship behavior for the delete action to deleted.
    B. Set the relationship behavior for the delete action to Remove Link.
    C. Set the relationship behavior for the delete action to Cascade All
    D. Set the Type of Behavior for the relationship to Referential, Restrict Delete.
    E. Set the Type of Behavior for the relationship to Referential

  • Question 75:

    You need to identify for which types of entities you can configure status reason transitions. Which two entity types should you identify? Each correct answer presents a complete solution.

    A. all system entities, except for activity entities
    B. the case entity
    C. all custom entities, except for custom activity entities
    D. the opportunity entity

  • Question 76:

    You have a Dynamics CRM organization.

    You have two primary Lines of business named line1 and line2 Each sales process begins with a lead and ends with a sale. Line1and Iine2 each have different checklists for how to close a deal.

    You need to identify a solution to address the different processes used by each line of

    What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

    A. Configure the entity definitions.
    B. Create two branches in one process.
    C. Create two business process flows.
    D. Configure the process triggers.

  • Question 77:

    You are creating a business rule for the account entity. You are configuring a new condition for the rule to compare the Credit Limit field. The data type for the Credit Limit field is Currency.

    You need to identify to what you can compare the Credit Limit field.

    What should you identify?

    A. the entity field values or the static values only
    B. the entity field values, the static values, or the formulas
    C. the static values only
    D. the entity field values only

  • Question 78:

    You plan to create a field that will store email addresses.

    You need to ensure that a user can send an email message by clicking the email address in the new field.

    Which type of data should you use for the field?

    A. Lookup
    B. Two Options
    C. Single Line of Text
    D. Option Set

  • Question 79:

    You have the business units in a Dynamics CRM organization as shown in the following table.

    You create a new security role named New Employee that is being used by all of the business units. Users in the Consumer Sales business unit who are assigned the role report that they fail to update records that they should be able to

    update.

    You plan to update the security role so that the users can update the records.

    You need to identify in which business unit you must update the role.

    Which business unit should you identify?

    A. Sales
    B. Root
    C. Enterprise Sales
    D. Service
    E. Consumer Sales

  • Question 80:

    You create a new mailbox record for a user.

    You define the synchronization methods for incoming and outgoing email, contacts, tasks, and appointments.

    You need to ensure that the mailbox can send and receive email.

    Which two actions should you perform? Each correct answer presents part of the solution.

    A. Set the Is Forward Mailbox setting to Yes.
    B. Configure the Approve Email setting.
    C. Set the Is Forward Mailbox setting to No.
    D. Configure the Apply Default Email Settings setting.
    E. Configure the Test and Enable Mailboxes setting.

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