Salesforce USER-EXPERIENCE-DESIGNER Online Practice Questions and Exam Preparation

Salesforce USER-EXPERIENCE-DESIGNER Online Questions & Answers

• Question 61:

  A sales representative wants to personalize their own user experience.

  Which two recommendations should be made to provide more intuitive access regularly used content?

  Choose 2 answers

  A. Personalize the Navigation bar.
  B. Set up Quick Links in the Utility bar.
  C. Customize the Home page experience.
  D. Create shortcuts Favorites.
  A. Personalize the Navigation bar.
  B. Set up Quick Links in the Utility bar.

• Question 62:

  Cloud Kicks wants to create a new service experience, increasing user satisfaction for internal and external users Both a customer community and a service console win be created.

  Which tool should a UX Designer use to document user goals, common tasks, and pain points?

  A. Storyboards
  B. Wireframes
  C. User Personas
  D. User Journeys
  C. User Personas

• Question 63:

  Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time. How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

  A. Standard Person Account Object
  B. Standard Lead Object
  C. Standard Opportunity object.
  D. Standard Account object.
  B. Standard Lead Object

• Question 64:

  Which visual design elements should be used in corporate style and branding guidelines?

  A. Typography. Color, Imagery
  B. A/B Testing, Heuristics, Dairy Studies
  C. Sketching, Wireframes, Storyboards
  D. User Stories, Scenario, UX Reviews
  A. Typography. Color, Imagery

• Question 65:

  Which two would be considered responsive design best practices? Choose 2 answers

  A. Specify breakpoint sizes.
  B. Use separate URLs per device.
  C. Utilize pop-up windows.
  D. Minimize page weight.
  B. Use separate URLs per device.
  D. Minimize page weight.

• Question 66:

  A branding and marketing team wants to customize the theme in the external customer support site to match the style guide requirements? What should be the recommended next step?

  A. Create a custom-scoped CSS style sheet.
  B. Configure the Experience Builder Theme panel.
  C. Override conflicting Salesforce Lightning Design System (SLDS) styles.
  D. Link a company style sheet.
  D. Link a company style sheet.

• Question 67:

  Cloud Kicks has requested feature enhancements as a result of user acceptance testing.

  In which three ways could the changes be effectively analyzed and implemented? Choose 3 answers

  A. Determine the change in scope and impact of each enhancement request.
  B. Develop and deploy all enhancement requests before going live.
  C. Reduce unexpected results by configuring and testing in and sandbox.
  D. Deploy enhancements with the feature and adjust scope accordingly.
  E. Create a prioritization list and perform a feasibility analysis.
  A. Determine the change in scope and impact of each enhancement request.
  B. Develop and deploy all enhancement requests before going live.
  E. Create a prioritization list and perform a feasibility analysis.

• Question 68:

  A UX Designer is creating a customer support site in ExperienceBuilder that will be internationalized across 12 different countries. Which two design considerations should be made when planning for this site?

  A. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
  B. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
  C. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
  D. Colors may have different culture meanings in different countries, changing the intent of UI elements.
  A. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
  D. Colors may have different culture meanings in different countries, changing the intent of UI elements.

• Question 69:

  A UX Designer is adding an icon without a visible, descriptive level to an interface using a salesforce Lightning Design System (SLDS) component Blueprint. Which attribute should be used to ensure the icon complies with accessibility requirements?

  A. href
  B. class
  C. title
  D. for
  B. class

• Question 70:

  A UX Designer is in the process of designing a new page layout for a custom object in Salesforce. How should the designer ensure the best end-user experience?

  A. Include all potentially useful fields.
  B. Make field labels and API names identical.
  C. Mark all fields as required.
  D. Group similar fields using sections.
  D. Group similar fields using sections.