Salesforce USER-EXPERIENCE-DESIGNER Online Practice Questions and Exam Preparation

Salesforce USER-EXPERIENCE-DESIGNER Online Questions & Answers

• Question 111:

  A UX Designer is creating a site for delivery within Builder for a customer who has strict requirements is stay focused on out-of-the-box styling and components only.

  Which three methods would deliver a branded experience?

  Choose 3 answers

  A. Select a footer and configure which social media links to display.
  B. Display custom variations ofpages based on user behavior.
  C. Select a theme and customize content including copy and imagery.
  D. Use the theme editor to adjust fonts, text case, colors, and site logo.
  E. Create flexible layouts for pages with unique background images.
  A. Select a footer and configure which social media links to display.
  B. Display custom variations ofpages based on user behavior.
  E. Create flexible layouts for pages with unique background images.

• Question 112:

  A UX designer is creating acustomer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should be made when planning for the site

  A. Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted
  B. Country flags used as links to adjust languages provide an ideal way to switch between locals or languages for users
  C. colors may have different contrast ratios in some countries and need adjustedcontrast for proper visibility by users
  D. colors may have different cultural meanings in different countries, changing the intent of UI elements
  A. Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted
  D. colors may have different cultural meanings in different countries, changing the intent of UI elements

• Question 113:

  A company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.

  Which three standard Salesforce objects should be used in this experience?

  Choose 3 answers

  A. Property
  B. Lead
  C. Contact
  D. Opportunity
  E. Address
  A. Property
  B. Lead
  C. Contact

• Question 114:

  A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push it self onto new rows. Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?

  A. Spacing
  B. Layout
  C. Alignment
  D. Grid
  D. Grid

• Question 115:

  A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviews the designers finds there is no clear consistent sale process What should the designer do next

  A. Tell the customer they need to improve operations before anywork can be done
  B. lock the findings and move forward with presenting possible solutions
  C. recommend field level validation to ensure users are entering the correct data
  D. conduct aworkshop with stakeholders to align on correct state and build consenses
  D. conduct aworkshop with stakeholders to align on correct state and build consenses

• Question 116:

  Which twoconsideration should be made when conducting a Consequence Scanning workshop? Choose 2 answers

  A. Consider design ramifications to prevent misuse and protect communities.
  B. Prioritize marketing opportunities when designing features of a product.
  C. Bringtogether a cross-function group with varied experiences.
  D. Examine a product for potential inclusivity after it has been built
  A. Consider design ramifications to prevent misuse and protect communities.
  D. Examine a product for potential inclusivity after it has been built

• Question 117:

  Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization.

  Which tool should be used to share this insight?

  A. A/B Testing
  B. Full Recorded Interviews
  C. Empathy Map
  D. Heuristic Review
  D. Heuristic Review

• Question 118:

  A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.

  Which technique should be used?

  A. User Test
  B. Cognitive Walkthrough
  C. Tree Testing
  D. Card Sorting
  D. Card Sorting

• Question 119:

  A UX Designer is analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.

  Which UI configuration should be used to further individualize each featured topic?

  A. Add a description displayed on mouse hover further description each topic.
  B. Select and upload SVG Icons that represent each featured topic.
  C. Select and upload images that represent each featured topic.
  D. Add a description under the topic label further describing each topic.
  D. Add a description under the topic label further describing each topic.

  ---

  Explanation/Reference:

  This allows users to easily distinguish between different topics and quickly scan for relevant topics. Salesforce documentation on the Featured Topics component states that "You can add a description for each featured topic, which appears in the user interface below the topic label" [1].

  [1] https://help.salesforce.com/articleView?id=knowledge_articles_sites_featured_topic.htm andtype=5

• Question 120:

  Following a human-centered design process approach, Cloud Kicks is preparing a userfeedback session for an app that is not performance as anticipated.

  In which two ways could confirmation bias be avoided?

  Choose 2 answers

  A. Interview users about the intended use of the product to support the questionnaire creation.
  B. Obtain user feedback to reinforce known assumptions and support design decisions.
  C. Diversity feedback by ensuring it features as many unique perspective as possible.
  D. Review questions to remove assumptions about issues or problem not supported by quantitative data.
  B. Obtain user feedback to reinforce known assumptions and support design decisions.
  C. Diversity feedback by ensuring it features as many unique perspective as possible.