Salesforce USER-EXPERIENCE-DESIGNER Online Practice Questions and Exam Preparation

Salesforce USER-EXPERIENCE-DESIGNER Online Questions & Answers

• Question 11:

  Cloud Kicks' Sales team needs in-App Guidance for key functions and processes so they can maximum their time.

  In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/

  Choose 3 answers

  A. Provide the user with a site map of all the content.
  B. Add links to printable tipsheets or training videos.
  C. Create a just-in-time pop-up content based on new feature rollouts.
  D. Provide access to specific Trailhead or MyTrailhead content.
  E. Add links to a company dictionary or glossary of key terms.
  A. Provide the user with a site map of all the content.
  C. Create a just-in-time pop-up content based on new feature rollouts.
  E. Add links to a company dictionary or glossary of key terms.

• Question 12:

  A UX Designer is considering the design of a record creation screen for the custom object Appointment.

  Appointment records have to record types: Virtual and In-Person, Virtual appointments may have different virtual meeting software options, each with fields specific to it.

  Which two considerations should be made when creating this record using Dynamic Forms? Choose 2 answers

  A. The use of tabs when creating the record is not allowed.
  B. The form will not be available on mobile devices.
  C. All software option sections of the form will always be visible.
  D. Fields can be organized into sections.
  A. The use of tabs when creating the record is not allowed.
  D. Fields can be organized into sections.

• Question 13:

  A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.

  How should the designer help mitigate pushback from developers?

  A. Invite them to user testing.
  B. Ask a manager or superior to do it.
  C. Let them know the designer is the expert.
  D. Hand them a printout of the design
  A. Invite them to user testing.

• Question 14:

  What would it mean for the user when designing perceivable content?

  A. The content should only be visible.
  B. The content should not be visible to allsenses.
  C. The content should not be visible to all senses.
  D. The content should only be audible.
  A. The content should only be visible.

• Question 15:

  Cloud Kicks's development team is working on the build of a new custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).

  What should simplify working with SLDS in Lightning Components?

  A. Salesforce Developer Console should be used instead
  B. SLDS Validator extension for VS Code
  C. Install SLDS creator from AppExchange
  D. Keep the SLDSStylesheet open for reference
  C. Install SLDS creator from AppExchange

• Question 16:

  Cloud kicks wants to incorporate human-centered design across its organization. Which two practices should be adopted?

  A. Including Innovative ideas to showcase technology
  B. Observing user behavior
  C. Putting oneself in the situation of the end user
  D. Creating requirements based business leaders' priorities
  B. Observing user behavior
  D. Creating requirements based business leaders' priorities

• Question 17:

  Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records. Which level of access will the sales rep have to the related account record?

  A. No access
  B. Read/Create/Edit access
  C. Read/Create access
  D. Read-only access
  B. Read/Create/Edit access

• Question 18:

  What are two benefits of inclusive design? Choose 2 answers

  A. Removing the need for 508 compliance
  B. Extending access to more users
  C. Reducing friction for users in achieving their goals
  D. Tailoring a solution to one type of user
  B. Extending access to more users
  C. Reducing friction for users in achieving their goals

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  Explanation/Reference:

  Inclusive design is a practice of designing products, services, and experiences that are accessible and usable for as many people as possible, regardless of ability, age, gender, race, language, or culture. By incorporating inclusive design practices, you can extend access to more users and reduce friction for users in achieving their goals. Salesforce provides more information on the benefits of inclusive design here: https://www.salesforce.com/blog/2020/11/what-is-inclusivedesign.html.

• Question 19:

  Which document should be the source of truth for consistency when implementing a company's brand on Salesforce?

  A. Style Guide
  B. Design Principles
  C. Pattern Library
  D. Salesforce Lightning Design System
  D. Salesforce Lightning Design System

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  Explanation/Reference:

  The Salesforce Lightning Design System (SLDS) is a comprehensive library of design patterns, components, and guidelines that enable developers and designers to create consistent user interfaces on the Salesforce platform. It includes a comprehensive library of user interface components, guidelines for design consistency and accessibility, and detailed usage instructions. Using the Salesforce Lightning Design System ensures that all design elements and interactions on Salesforce use the same set of standards and patterns, resulting in a consistent and unified user experience. For more information, see the Salesforce Lightning Design System page (https://www.lightningdesignsystem.com/).

• Question 20:

  Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.

  What should be recommended?

  A. Lightning Path component
  B. Docked prompt using In-App Guidance
  C. Custom video component
  D. Utility bar with embedded video
  A. Lightning Path component