During user interviews, a UX Designer discovers that the most common daily task for users is to lookfor and view commonly used reports using the global search bar.
What should be done to improve their experience?
A. Make the global search bar bigger on every page.
B. Update the Home page with access to commonly used reports.
C. Add the Daily Task component to the Home page.
D. Create a mood board to communicate the visual style of the UI.
A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should beable to do on the site but the designer need to suggest and suitable architecture
Which technique should be used
A. User test
B. cognitive walkthrough
C. tree testing
D. card sorting
Which twoconsideration should be made when conducting a Consequence Scanning workshop? Choose 2 answers
A. Consider design ramifications to prevent misuse and protect communities.
B. Prioritize marketing opportunities when designing features of a product.
C. Bringtogether a cross-function group with varied experiences.
D. Examine a product for potential inclusivity after it has been built
A UX Designer is going to create a custom app for a new team of service agents.
Which threeparts of the user interface could be customized?
Choose 3 answers
A. Tabs within the apps's navigation bar
B. Relationship between standard objects
C. Page layouts of the records
D. Details to be shown in the records highlights panels
E. Opportunity leadscoring
A UX designer is creating acustomer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should be made when planning for the site
A. Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted
B. Country flags used as links to adjust languages provide an ideal way to switch between locals or languages for users
C. colors may have different contrast ratios in some countries and need adjustedcontrast for proper visibility by users
D. colors may have different cultural meanings in different countries, changing the intent of UI elements
A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK's service representatives. The service representatives work on multiple support cases hour, accessing them via queues, calls, or livechat. Which console navigation feature would NOT be relevant to the designer recommendation?
A. More than one detail item can be open at a time.
B. Multiple subtabs can be beneath a single parent record.
C. A split list of records and individual record detail can see on the same screen.
D. Service representatives with lower resolution monitors will have a better user experience.
A UX Designer is creating a customer support site in ExperienceBuilder that will be internationalized across 12 different countries. Which two design considerations should be made when planning for this site?
A. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
B. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
C. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
D. Colors may have different culture meanings in different countries, changing the intent of UI elements.
A UX Designer wants to ensure new Salesforce users are given the appropriate onboarding experience. Which two on-App Guidance customizations should be used?
A. Specify prompt scheduling
B. Customize prompt theme
C. Set prompt permissions
D. Configure minimum three steps
A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which three business outcomes represent these values?
Choose 3 answers
A. Less employee turnover
B. Greater market share
C. Economic growth
D. Critical investing
E. Fewer workplace debates
A UX Designer is in the process of designing a new page layout for a custom object in Salesforce. How should the designer ensure the best end-user experience?
A. Include all potentially useful fields.
B. Make field labels and API names identical.
C. Mark all fields as required.
D. Group similar fields using sections.
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