Salesforce Salesforce Designers USER-EXPERIENCE-DESIGNER Questions & Answers

• Question 1:

  A UX Designer has created two different user interface designs for a new marketing landing expected to have several visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions.

  Which testing method should be used?

  A. Card Sorting

  B. User Acceptance testing

  C. Diary Studies

  D. A/B testing

  Correct Answer: D

• Question 2:

  The UXDesigner at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement. Which two best practices should be considered? Choose 2 answers

  A. Prioritize Aura markup even if there is a Lightning Web Component (LWC)available.

  B. Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.

  C. Create HTML markup and link the SLDS stylesheet via static Resource.

  D. Exhaust the list of available base Lightning component in the component Library.

  Correct Answer: CD

• Question 3:

  Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience. What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?

  A. Experience Lightning Components

  B. Component Blueprints

  C. JavaScript Frameworks

  D. Custom Lightning components

  Correct Answer: A

• Question 4:

  Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.

  Which three new records would typically be created when they convert a lead?

  Choose 3 answers

  A. Contact

  B. Activity

  C. Converted Lead

  D. Account

  E. Opportunity

  Correct Answer: ACE

• Question 5:

  Cloud Kicks's development team is working on the build of a new custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).

  What should simplify working with SLDS in Lightning Components?

  A. Salesforce Developer Console should be used instead

  B. SLDS Validator extension for VS Code

  C. Install SLDS creator from AppExchange

  D. Keep the SLDSStylesheet open for reference

  Correct Answer: C

• Question 6:

  A UX designer wants toquickly mock up salesforce user interface experiences using a collection of prebuilt components. The designers needed salesforce lighting design systems(SLDS) resources for their designs and prototypes such as base components tokens and designs patterns

  Which tool or installation should best support their needs?

  A. Lighting design systems zip

  B. sketch plugin

  C. lighting design systems unmanaged package

  D. SLDS validator

  Correct Answer: B

• Question 7:

  A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviews the designers finds there is no clear consistent sale process What should the designer do next

  A. Tell the customer they need to improve operations before anywork can be done

  B. lock the findings and move forward with presenting possible solutions

  C. recommend field level validation to ensure users are entering the correct data

  D. conduct aworkshop with stakeholders to align on correct state and build consenses

  Correct Answer: D

• Question 8:

  Which criteria should the designer consider when selecting users for testing?

  A. Traits dissimilar to customer personas

  B. Traitssimilar to friends and family

  C. Traits similar to customer personas

  D. traits of the most common demographic and ability

  Correct Answer: C

• Question 9:

  A Development team is not valuing the results of a usability testing session.

  How should acceptance of the results be increased?

  A. Include links to best practice artides for each finding.

  B. Invite team members to observe usability sessions.

  C. The Development team can perform script testing.

  D. Create a new prototype to demonstrate improvement.

  Correct Answer: A

• Question 10:

  A sales representative wants to personalize their own user experience.

  Which two recommendations should be made to provide more intuitive access regularly used content?

  Choose 2 answers

  A. Personalize the Navigation bar.

  B. Set up Quick Links in the Utility bar.

  C. Customize the Home page experience.

  D. Create shortcuts Favorites.

  Correct Answer: AB