Salesforce USER-EXPERIENCE-DESIGNER Online Practice Questions and Exam Preparation

Salesforce USER-EXPERIENCE-DESIGNER Online Questions & Answers

• Question 51:

  The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes. How should they efficiently find the correct fields?

  A. Make sure the required field names are added to the top-of-page error message.
  B. Replace the validation rule with help text informing the business requirement.
  C. Replace the top-of-page validation with two field validations, assigning the respective fields.
  D. Remove the validation rule completely and provide training about order changes.
  A. Make sure the required field names are added to the top-of-page error message.

• Question 52:

  Cloud Kicks (CK) has not migrated to Lightning Experience but wants to leverage the Salesforce Lightning Design System (SLDS) in its custom applications.

  Which three solutions should CK's designers use to deliver applications with a consistent Lightning Experience Look and feel? Choose 3 answers

  A. Local Development Server
  B. iOS Static Library
  C. Lightning Stylesheets for Visualforce
  D. Standard Design Tokens
  E. Heroku
  A. Local Development Server
  B. iOS Static Library
  C. Lightning Stylesheets for Visualforce

• Question 53:

  Cloud Kicks wants to create an external facing site where users can:

  1.

  Manage and submit cases via the web.

  2.

  Browse and search Knowledge Base articles.

  3.

  Contact Support via lice chat.

  Which cloud should be used to design an appropriate solution for CK's users?

  A. Experience Cloud
  B. Sales Cloud
  C. Marketing Cloud
  D. Service Cloud
  D. Service Cloud

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  Explanation/Reference:

• Question 54:

  Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience. What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?

  A. Experience Lightning Components
  B. Component Blueprints
  C. JavaScript Frameworks
  D. Custom Lightning components
  A. Experience Lightning Components

• Question 55:

  A UX Designer wants to use Paths to provide guidance about which activities sales representatives should be doing at each stage of the opportunity lifecycle.

  Which two elements could be used in the Path's Guidance for Success sections?

  A. Lightning Component
  B. Images and Links
  C. Progress Indicator
  D. Rich Text
  B. Images and Links
  D. Rich Text

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  Explanation/Reference:

  The two elements that can be used in the Path's Guidance for Success section are Images and Links and Rich Text. Images and Links can be used to provide visual elements to the Guidance for Success section, while Rich Text can be used

  to provide text-based explanations and instructions. In addition, a Progress Indicator can be used to show the user's progress through the Path. Images and Links can be used to provide visual elements to the Guidance for Success section.

  For example, if the user needs to read an article, a link to the article can be included, as well as an image of the article cover. Similarly, if the user needs to view a video, a link to the video and an image of the video can be included. Rich Text

  can be used to provide text-based explanations and instructions. This can include explanations of what the user should be doing at each stage of the Path, as well as any other helpful information.

  Finally, a Progress Indicator can be used to show the user's progress through the Path. This can help the user understand where they are in the Path and how far they have left to go.

  References:

  [1] https://help.salesforce.com/articleView?id=path_guidance.htmandtype=5

  [2] https://help.sa lesforce.com/articleView?id=path_customize_guidance_success.htmandtype=5

  [3] https://hel p.salesforce.com/articleView?id=path_use_guidance_success.htmandtype=5

• Question 56:

  Sales managers want their team members to help each other close Opportunities. The Opportunityand Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.

  What is the side effect of this approach?

  A. All sales reps will have Read access toAccounts for all Opportunities.
  B. Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.
  C. Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
  D. All sales reps will have Read access to all Accounts.
  C. Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.

• Question 57:

  A UX Designer has completed discovery, research analysis, and ideation.

  How should they prepare for the next phase?

  A. Build partnerships.
  B. Create business model canvas.
  C. Continue iterating.
  D. Determine what to prototype.
  D. Determine what to prototype.

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  Explanation/Reference:

  The next phase for a UX designer after completing discovery, research analysis, and ideation is to determine what to prototype. Prototyping is the process of creating a model, mock-up, or simulation of a user interface to test out ideas and gain feedback from users. Prototyping can be done in a variety of ways, from low-fidelity paper prototypes to high- fidelity digital prototypes. It is important to consider the purpose of the prototype and the amount of detail needed to accurately test out the user experience. To prepare for the prototyping phase, a UX designer should review the research data and user insights gathered during the discovery, research analysis, and ideation stages. They should determine what needs to be tested out and create a plan for creating the prototype, considering the level of fidelity needed, the resources available, and the timeline. Additionally, they should consider what metrics they want to measure when testing the prototype, such as user engagement, usability, and satisfaction.

  References:

  [1] https://www.salesforce.com/blog/2019/12/ux-design- prototyping.html

  [2] https://uxplanet.org/the-importance-of-prototyping-in-ux-design-process-dd4b4a8f76e

  [3] https://uxdesign.cc/prototyping-a-comprehensive-guide- e87f3d3fbb37

• Question 58:

  An organization must be digitally accessible to enable social opportunity.

  What are three core principles of Web Content Accessibility Guidelines (WCAG)?

  Choose 3 answers

  A. Delightful
  B. Robust
  C. Abundant
  D. Operable
  E. Understandable
  A. Delightful
  C. Abundant
  D. Operable

• Question 59:

  Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their

  Purchasing habits.CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.

  Which two response biases should the designer be aware of when interviewing or surveying users?

  Choose 2 answers

  A. Social DesirabilityBias
  B. Randimized Bias
  C. Objectivity Bias
  D. Recency Bias
  C. Objectivity Bias
  D. Recency Bias

• Question 60:

  Cloud Kicks wants to modify one of its custom Lightning Web Components so that its administrators can change the look and feel depending on what type of Lightning page is used in. Which feature should be recommended?

  A. Styling hooks
  B. CSS loaded as a static resource
  C. App Builder styling property
  D. SLDS utility classes
  C. App Builder styling property