Salesforce USER-EXPERIENCE-DESIGNER Online Practice Questions and Exam Preparation

Salesforce USER-EXPERIENCE-DESIGNER Online Questions & Answers

• Question 41:

  How would a UX Designer Differentiate between voice and tone?

  A. Voice reflects the expression and tone is the way one designs.
  B. Voice reflects the character and tone is one's strength.
  C. Voice reflects the frequency and tone is one's pitch.
  D. Voice reflects the personality and tone is the way one speaks.
  A. Voice reflects the expression and tone is the way one designs.

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  Explanation/Reference:

• Question 42:

  Cloud kicks wants to incorporates human-centered design across its organization Which two practices should be adopted

  A. Including innovative ideas to showcase technology
  B. observing user behavior
  C. putting oneself in thesituation of the end-user
  D. creating requirements based on business leaders priorities
  B. observing user behavior
  D. creating requirements based on business leaders priorities

• Question 43:

  A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.

  Which two steps should the designer take? Choose 2 answers

  A. Use design tokens.
  B. Configure properties in App Builder.
  C. Find the appropriate component blueprint.
  D. Use a Lightning flow.
  A. Use design tokens.
  C. Find the appropriate component blueprint.

• Question 44:

  A UX Designer presents a creative design approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs. Which approach is being followed?

  A. Salesforce Declarative Design
  B. Digital Declarative Design
  C. Human-Centered Design
  D. User Interface Design
  A. Salesforce Declarative Design

• Question 45:

  Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams. Which types of process map should they produce?

  A. SIPOC Map
  B. High-Level Process Map
  C. Cross-Functional Flowchart
  D. Value Stream Map
  C. Cross-Functional Flowchart

• Question 46:

  What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?

  A. JavaScript
  B. Material Design
  C. Lattice System
  D. Grid System
  D. Grid System

• Question 47:

  A sales representative needs to quickly see key fields whenever viewing an opportunity.

  Which three Salesforce feature would allow fields to be available when they are viewing a record?

  Choose 3 answers

  A. Customer Links
  B. Highlights Panel
  C. Compact Layout
  D. Tabs
  E. List Views
  A. Customer Links
  D. Tabs
  E. List Views

• Question 48:

  During user interviews, a UX Designer discovers that the most common daily task for users is to lookfor and view commonly used reports using the global search bar.

  What should be done to improve their experience?

  A. Make the global search bar bigger on every page.
  B. Update the Home page with access to commonly used reports.
  C. Add the Daily Task component to the Home page.
  D. Create a mood board to communicate the visual style of the UI.
  A. Make the global search bar bigger on every page.

• Question 49:

  Cloud Kicks' support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form. In which two ways could the agent experience be made more efficient? Choose 2 answers

  A. Open links in new windows when agents click on details from case widgets.
  B. Use Salesforce Flow to help complete fields required for case closure.
  C. Design custom Lightning Web Components for the customer to complete.
  D. Complete relevant information about the customer using Lightning Record Pages.
  A. Open links in new windows when agents click on details from case widgets.
  C. Design custom Lightning Web Components for the customer to complete.

• Question 50:

  A UX Designer is creating an experience to help organize content into collapsible sections.

  Which Lightning component should be used?

  A. Einstein Next Best Action
  B. Lightning Toggle
  C. Accordion
  D. Highlights Panel
  C. Accordion

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  Explanation/Reference:

  The Lightning Accordion component is designed to help create an organized, collapsible display of content. It is composed of a header and a body, which can be used to display different sections of content in an organized way. The body of the Accordion is hidden until the header is clicked, allowing the user to quickly and easily access the content they need. Salesforce provides a detailed guide to using the Accordion component, including examples and code snippets, which can be found here: https://developer.salesforce.com/docs/component- library/documentation/lwc/lwc.use_accordion.