The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation.
Which design should the design use?
A. Responsive
B. Refactored
C. Reactive
D. Proactive
A UX Designerwants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototype such as based components, tokens, design patterns.
Which tool to install should need?
A. Lightning Design system Zip
B. Sketch plugin
C. Lightning Design system Unmagaged Package
D. SLDS Validator
A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing a record?
Choose 3 answers
A. Customer Links
B. Highlights Panel
C. Compact Layout
D. Tabs
E. List Views
A UX Designer has recently released a feature on experience Cloudand wants to know if the feature was successful and track usability over time.
Which research methodology should be used?
A. Qualification
B. Quantitative
C. Qualitative
D. Quantizing
A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?
A. Usability Testing
B. Surver
C. Focus Groups
D. Qualitative
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?
A. JavaScript
B. Material Design
C. Lattice System
D. Grid System
Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning isneeded for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?
A. Training and support planning
B. User interface planning
C. Onboarding planning
D. Voice and tone planning
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?
A. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.
B. Design a custom Branding set in use interface, selecting a logo, colors, and font type.
C. Develop a custom Layout in user interface, attaching a new stylesheet in static resources.
D. Choose one of the built-in Salesforce themes that closest matches the design guidelines
A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
WhichUX design method should be used?
A. User Persona
B. Site Map
C. Lightning Flow
D. User Flow
Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams. Which types of process map should they produce?
A. SIPOC Map
B. High-Level Process Map
C. Cross-Functional Flowchart
D. Value Stream Map
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