Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 921:

  Northern Trail Outfitters (NTO) has completed its annual planning and wants to update the territory assignments for all sales reps in its enterprise. NTO understands this can impact the current year closing due by the end of the quarter. The IT

  team is also planning a release of the new incentive management package that will be used by sales reps.

  Which two considerations should the consultant consider when deciding on the timing of the release?

  Choose 2 answers

  A. Testing changes to Territory Management and the incentive management package should be completed in a Full Sandbox before releasing to Production.
  B. Changes to Territory Management need to be made in Production directly and can be completed without impacting users.
  C. Installing a new incentive management package along with Territory Management changes may add high risk to the deployment.
  D. Combining the Territory Management changes, and the incentive management package allows for mi faster ramp-up time for users.
  A. Testing changes to Territory Management and the incentive management package should be completed in a Full Sandbox before releasing to Production.
  C. Installing a new incentive management package along with Territory Management changes may add high risk to the deployment.

• Question 922:

  Universal Containers sells three unique products and each product has its own sales process. The company qualifies prospects for the three products in a consistent manner; however, once the customer has shown interest, the sales representatives must follow the relevant products sales process. What solution should a consultant recommend to meet these requirements? Choose 2 answers

  A. Create sales stages that align with opportunity record types.
  B. Configure opportunity record types for each sales process.
  C. Define sales processes to map to each opportunity record type.
  D. Define the default opportunity teams for each opportunity record type.
  B. Configure opportunity record types for each sales process.
  C. Define sales processes to map to each opportunity record type.

• Question 923:

  Sometimes, sales reps need to create contacts without accounts based on business processes. What should the consultant take into consideration about these contacts?

  A. Contacts without accounts need to be shared through sharing rules
  B. Contacts without accounts are shared through the Role Hierarchy.
  C. Contacts without accounts are private and only the owner and admin can view them.
  D. Contacts without accounts need to be manually shared.
  C. Contacts without accounts are private and only the owner and admin can view them.

• Question 924:

  Universal Containers wants to help sales reps handle phone calls with prospective customers more efficiently Which tool should the consultant recommend?

  A. Open CTI
  B. Order Management
  C. Entitlements
  D. Activity Capture
  D. Activity Capture

• Question 925:

  A consultant is initiating a Sales Cloud project for Cloud Kicks.

  Which essential action should the consultant prioritize to ensure successful implementation and adoption?

  A. Design end user training plan.
  B. Set project milestones and establish key performance indicators (KPIs).
  C. Develop Quality Assurance (QA) testing scripts.
  B. Set project milestones and establish key performance indicators (KPIs).

• Question 926:

  Universal Containers uses contracts in Salesforce to record fixed pricing structures from closed won opportunities. The contracts expire throughout the year. To ensure the company is not missing Potential renewal revenue, sales management wants to implement the following Process, 30 days before a contract is due to expire, a lead is automatically created with contract renewal as the source. All leads go to a pre-sales team who qualify and convert them to opportunities. When leads are converted to opportunities and closed/won, an alert is sent to the account team. What features of Salesforce should a consultant use to meet this requirement?

  A. Lead assignment, Apex, and opportunity assignment.
  B. Workflow, reports, queues, and lead assignment.
  C. Apex, workflow, lead assignment, and queues.
  C. Apex, workflow, lead assignment, and queues.

• Question 927:

  Sales Management at Universal Containers is concerned that pipeline and forecasting reports are inaccurate because sales representatives are creating opportunities after they are closed/won. Which solution will help sales management identify and address the issue? Choose 2 answers

  A. Use a workflow rule to email sales management when the opportunity is created in the closed won stage.
  B. Create a report that displays opportunities that have a closed date less than or equal to the created date.
  C. Run the opportunity pipeline standard report to view the upcoming opportunities by stages
  D. Create a workflow rule that automatically updates the opportunity to the first stage in the sales process
  A. Use a workflow rule to email sales management when the opportunity is created in the closed won stage.
  B. Create a report that displays opportunities that have a closed date less than or equal to the created date.

• Question 928:

  The sales at Cloud Kicks needs to track the number of retail locations for each of its Leads. Once the Lead is converted, the sales team wants to see the number of retail locations related to its customer. The service team also wants to view this information. Which two actions should the Consultant take to meet this requirement? Choose 2 answers

  A. Create a rollup field on the Account to calculate the number of retail locations.
  B. Map the custom field from the Lead object to the custom field on the Account object during lead conversion.
  C. Update the Account with number of retail locations after it has been converted.
  D. Create custom fields on the Account and Lead objects to store the number of retail locations.
  E. Map the custom field from the Lead object to the standard field on the Account object during lead conversion.
  B. Map the custom field from the Lead object to the custom field on the Account object during lead conversion.
  D. Create custom fields on the Account and Lead objects to store the number of retail locations.

• Question 929:

  Sales reps at Cloud Kicks (CK) often receive important customer emails they want to record as activities related to contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.

  Which solution should a consultant recommend meeting this requirement?

  A. Salesforce for Outlook
  B. Salesforce Console for Sales
  C. Einstein Activity Capture
  D. Lightning Console for Sales
  C. Einstein Activity Capture

• Question 930:

  Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CX has implemented dated exchange rates by using Advanced Currency Management. How is the converted currency amount calculation on Opportunities determined?

  A. The close date regardless of the opportunity stage
  B. The close date only when the stage is closed
  C. The current exchange rate regardless of the close date
  D. The exchange rate at the time the opportunity is closed
  A. The close date regardless of the opportunity stage