Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 1011:

  How can end users work with Salesforce for Outlook? (Select all that apply)

  A. Define Outlook configurations
  B. Assign configurations too their users with their profile
  C. Install Salesforce for Outlook
  D. Select Outlook sync folders
  C. Install Salesforce for Outlook
  D. Select Outlook sync folders

• Question 1012:

  The Cloud Kicks global sales team has asked for a simpler way to view and manage its Opportunity pipeline. The team is often responsabile for hundreds of deals at a time across multiple countries and currencies. The account executive has suggested using the Kanban view. What are three consideration? Choose 3 answers

  A. The Kanban view can show rollup summaries for currency fields.
  B. The Kanban view can summarize records by currency fields.
  C. The Kanban view displays amounts in the user's currency.
  D. The Kanban view can display a maximum of 200 records.
  E. The Kanban cards display up to 10 fields.
  B. The Kanban view can summarize records by currency fields.
  C. The Kanban view displays amounts in the user's currency.
  D. The Kanban view can display a maximum of 200 records.

• Question 1013:

  Cloud Kicks maintains two lines of business: individual sales and franchise sales, the sales cycle for franchise sales is more complex and involves more stages than the individual sales cycle. Which three action should the Consultant recommend to create a solution? Choose 3 answers

  A. Configure different sales process for each line business.
  B. Assign different page layout to each record type.
  C. Assign different sales processes to each page layout.
  D. Configure different record types.
  E. Configure different sales process to each page layout.
  A. Configure different sales process for each line business.
  B. Assign different page layout to each record type.
  D. Configure different record types.

• Question 1014:

  Universal Containers marketing department runs many concurrent campaigns. It has specified that the influence timeframe for a campaign is 60 days. When a contact is associated to an opportunity in a contact role, what is the impact on the campaign influence for opportunities?

  A. Campaigns in which a contact became a member within the last will be added to the campaign influence L' related list.
  B. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.
  C. All campaigns created within the last 60 days will be added to the campaign influence related list.
  D. All contacts associated with campaigns will be added to the campaign influence related list.
  A. Campaigns in which a contact became a member within the last will be added to the campaign influence L' related list.

• Question 1015:

  A company frequently has issues with customers that need complex, hands-on technical support with high-priority issues in difficult-to-visit locales. What should be recommended for reliable, real-time support to customers with these restrictions?

  A. Customer Community
  B. Field Service Lightning
  C. SOS Video Chat
  D. Salesforce Knowledge
  C. SOS Video Chat

• Question 1016:

  Universal Containers runs a support operation with multiple call centers. The Support Manager wants to measure first-call resolution by call center location, agent, and calendar month. Which reporting solution should the Consultant recommend?

  A. Create a list view report that includes fields for call center location, agent, calendar month, and first-call resolution.
  B. Create a reporting snapshot that includes fields for call center location, agent, calendar month, and first-call resolution.
  C. Create a joined report that includes fields for call center location, agent, calendar month, and first-call resolution.
  D. Create a matrix report that includes fields for call center location, agent, calendar month, and first-call resolution.
  D. Create a matrix report that includes fields for call center location, agent, calendar month, and first-call resolution.