Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 1:

  Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The consultant has emphasized the value of leveraging the experiences of partners and customers within the Salesforce ecosystem. Which resource should the consultant recommend to help CK reach its goal?

  A. End user feedback
  B. Salesforce Premier Success
  C. Trailblazer Community
  C. Trailblazer Community

• Question 2:

  Cloud Kicks (CK) has customers who are often involved with more than one company. CK wants to track these contacts on associated accounts without creating duplicate Contact records. What should a consultant consider when enabling the Set Up Contacts to Multiple Accounts feature?

  A. Create a junction object to link Accounts and Contacts.
  B. Designate a default account as the Contact's primary account.
  C. Add account relationships from the Contact record.
  B. Designate a default account as the Contact's primary account.

• Question 3:

  What is a consideration when enabling Multiple Currencies?

  A. Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multiple currencies reporting.
  B. When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.
  C. If any issues arise during implementation, Multiple Currencies can be disabled.
  B. When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.

• Question 4:

  Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive.

  The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts.

  What is the most efficient solution that the consultant should implement to meet the requirement?

  A. Create a new lookup field on the Contact record.
  B. Create a new Contact record related to the nonprofit account.
  C. Enable the Contact to Multiple Accounts feature.
  C. Enable the Contact to Multiple Accounts feature.

• Question 5:

  Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a decision, resulting is lost deals. What should the consultant recommend to resolve the issue?

  A. Allow sales reps to mark the contact on each opportunity as `'Primary'' to indicate the decision maker.
  B. Require sales reps to add the stakeholder as the decision make on each opportunity before the rep can progress the stage.
  C. Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.
  B. Require sales reps to add the stakeholder as the decision make on each opportunity before the rep can progress the stage.

• Question 6:

  After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features. Which step should the consultant take to troubleshoot the issue?

  A. Confirm users have the feature license assigned.
  B. Reconfigure the Einstein Lead Scoring app.
  C. Check the Sales Insights Integration User profile configuration.
  A. Confirm users have the feature license assigned.

• Question 7:

  Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.

  Which solution should the consultant recommend when CK sets up the new account process?

  A. Place the user in 4 separate role at the highest level! of the role hierarchy.
  B. Assign the Modify All Data permission to the user.
  C. Add the user to a separate role at the lowest level of the role hierarchy.
  C. Add the user to a separate role at the lowest level of the role hierarchy.

• Question 8:

  Cloud Kicks wants to measure the adoption of its Sales Cloud rollout. Which key performance indicator (KPI) should the consultant recommend?

  A. Number of Opportunities Closed Lost In the last month
  B. Number of User logins in the last month
  C. Number of Community Contacts added In the last year
  A. Number of Opportunities Closed Lost In the last month

• Question 9:

  The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality. What should the consultant do to fulfill this request?

  A. Create a custom report type for Sales Cloud Einstein records.
  B. Add the Einstein prediction column to the forecast list view.
  C. Add a standard dashboard for Sales Cloud Einstein.
  C. Add a standard dashboard for Sales Cloud Einstein.

• Question 10:

  Cloud Kicks wants to enable sales reps to view an individual team member's split percentage when the split percentage is less than 100% of the revenue amount. Which attribution method should the consultant recommend?

  A. Opportunity Percentage Split
  B. Opportunity Amount Split
  C. Opportunity Overlay Split
  A. Opportunity Percentage Split