Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 1001:

  What is a key capability of Data Loader?

  A. Prevents importing duplicate record data
  B. Imports organization and configuration metadata
  C. Runs one-time or scheduled data imports
  C. Runs one-time or scheduled data imports

• Question 1002:

  An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business. What should the admin create to meet this requirement?

  A. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram
  B. Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram
  C. Value Stream Map
  D. Capability Model
  A. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram

• Question 1003:

  Which of the following is a typical challenge for a sales organization? (Select all that apply)

  A. Optimizing lead management
  B. Driving more business
  C. Improving sales rep productivity
  D. Complete visibility
  E. Poor customer satisfaction
  A. Optimizing lead management
  C. Improving sales rep productivity
  D. Complete visibility

• Question 1004:

  Universal Containers wants to automatically add sales representative emails and events from Gmail to the activity timeline of related records. What should the consultant recommend to meet the requirement?

  A. Gmail Integration
  B. Email to Lead
  C. Marketing Cloud Journeys
  D. Einstein Activity Capture
  D. Einstein Activity Capture

• Question 1005:

  The Universal Containers sales team wants to easily show Account relationships to its sales reps and report on these relationship.

  Which two considerations should the consultant take into account?

  Choose 2 answers

  A. Account relationships are visible from Person Account records.
  B. A Person Account can be either a parent or child in the Account Hierarchy.
  C. Account Hierarchy displays only the Amounts users have Read permission to view.
  D. Accounts can be organized into different divisions based on specific criteria.
  C. Account Hierarchy displays only the Amounts users have Read permission to view.
  D. Accounts can be organized into different divisions based on specific criteria.

• Question 1006:

  The Cloud Kicks sales team collaborates on Opportunities, which helps the team succeed and close more deals.

  What should the Consultant configure to allow contributing sales team members to share in the revenue from closed Opportunities?

  A. Add the Opportunities to a campaign.
  B. Add the contributors to the Opportunity's contact role related list.
  C. Create quick actions to create child Opportunities.
  D. Enable Opportunity Splits from Setup.
  D. Enable Opportunity Splits from Setup.

• Question 1007:

  The Cloud Kicks team needs to quickly look up contacts, accounts, and opportunities andeasily log calls from their mobile phones. Due to limited coverage in certain geographic areas, the team wants access to customer information while out of the office and when they are without an internet connection.

  Which two steps should the consultant recommend? Choose 2 answers

  A. Enable Salesforce Inbox.
  B. Enable caching and Offline Edit.
  C. Enable Mobile SDK.
  D. Download the Salesforce mobile app.
  B. Enable caching and Offline Edit.
  D. Download the Salesforce mobile app.

• Question 1008:

  Cloud Kicks recently completed an implementation of Sales Cloud. CK has trained its users to use the Salesforce Mobile app to access Salesforce from their mobile devices and wants to determine how often the Salesforce Mobile app is being used. What should the consultant recommend?

  A. Use the lightning Usage app to view Mobile activity
  B. Create a custom report type between users and Mobile activity
  C. Create a custom report type between users and Identity Event Logs
  D. Open a case with Salesforce
  A. Use the lightning Usage app to view Mobile activity

• Question 1009:

  The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team. How should the consultant meet this requirement?

  A. Create Salesforce users for the marketing team so they can enter leads directly Into Salesforre.
  B. Recommend an integration with the marketing platform that creates leads in Salesforce,
  C. Recommend an integration with the marketing platform to Salesforce that generates tasks with lead information.
  D. Create a report of Salesforce leads and compare it with marketing data on a regular basis.
  B. Recommend an integration with the marketing platform that creates leads in Salesforce,

• Question 1010:

  Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts. Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level. Which two configurations will allow this setup? (Choose two.)

  A. Set up Lookup fields on the Account for each tier of relationship.
  B. Add relevant fields for Account Contact Relationship to the page layouts.
  C. Enable the roll-up to a contact's primary account.
  D. Allow users to relate a Contact to multiple Accounts in Account settings.
  C. Enable the roll-up to a contact's primary account.
  D. Allow users to relate a Contact to multiple Accounts in Account settings.