Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 861:

  The sales director at Universal Containers wants to ensure that a custom field on the Lead object is excluded from Einstein Lead Scoring. How should the consultant meet the requirement?

  A. Exclude the custom field from all page layouts.
  B. Omit the custom field from the scoring model.
  C. Clear the custom field's values on all records.
  D. Make the custom field Read-Only on all profiles.
  B. Omit the custom field from the scoring model.

• Question 862:

  Cloud Kicks is excited about implementing Lightning features during the implementation. The company has rolled out a few groups of Sales Cloud users on Lightning already, but not all are trained on the Sales Cloud Lightning features requested for this implementation. What should the Consultant recommend for a successful deployment?

  A. Communicate the information so that they have more staff available for changes.
  B. Adjust the project plan and communicate that the deployment will now be a week earlier.
  C. Deploy all the changes that do not affect the Sales team and deploy the changes in the following sprint.
  D. Adjust the project plan and delay the deployment of the sprint.
  A. Communicate the information so that they have more staff available for changes.

• Question 863:

  Support agents need to verify that customers are eligible to receive customer support before they can update the which two objects are used to verify that a customer is entitled to receive support? Choose 2 answers

  A. Contacts
  B. Products
  C. Service contracts
  D. Case history
  A. Contacts
  C. Service contracts

• Question 864:

  UC is deploying Salesforce for lead and opportunity Management. Several area of the application need to be customized using Apex and Visualforce in order to meet business requirements. Which steps can be taken to execute an effective test plan that will ensure high quality components? (2 answers)

  A. Create test conditions that cross-reference use cases from project documents
  B. Delegate unit testing to application end users because they understand the requirements best
  C. Rely on automated test script tools to ensure maximum test coverage
  D. Write detailed test scripts that define specific conditions, actions, and expected results
  A. Create test conditions that cross-reference use cases from project documents
  D. Write detailed test scripts that define specific conditions, actions, and expected results

• Question 865:

  UC would like to record performance about the conference and people who attended them. A contact would potentially attend multiple conference. Company would like to display this information on the contact layout using the standard configuration. How the system should be designed to meet the company's requirement.

  A. Create a custom object for conference and a custom object to record attendee information
  B. Use campaign for conference and add Campaign member to record attendee information
  C. Create a custom object for conference and a custom lookup field to conference on Contact
  D. Use campaign for conference and a custom object to record attendee information
  B. Use campaign for conference and add Campaign member to record attendee information

• Question 866:

  Used Books R Us sells books at its local store, online via its website, online via Amazon, and through a larger, well-known book company called We Sell Books. Which Sales strategy does this company user?

  A. Direct sales
  B. Sales channel
  C. A hybrid of direct sales and sales channel
  C. A hybrid of direct sales and sales channel

• Question 867:

  A customer successfully places an order with UC for five widgets. The order is activated in Salesforce and the products are shipped to the customer, One week later the customer return one widget. What is the effective method of recording the event in salesforce?

  A. Create a custom field on the order product object
  B. Change the quantity value on the order product to 4
  C. Create a reduction order under the activated order
  D. Create a new sales product with quantity set to -1
  C. Create a reduction order under the activated order

• Question 868:

  Which of the following descriptions best describe Knowledge?

  A. A tool for extending pricing proposals to customers
  B. A content management tool for users who seek information
  C. A library that allows access to documents
  D. A collaboration tool
  E. A data enrichment tool that maintains updated data
  B. A content management tool for users who seek information

• Question 869:

  A sales representative at Universal Containers who recently lost a sales deal to a competitor has set the opportunity stage to closed/lost. What impact will this have on the opportunity in the forecast?

  A. It will be associated with the omitted forecast category and sales management must override to exclude it from the forecast.
  B. It will be associated with the lost forecast category and only sales managers will be able to view it in the forecast.
  C. It will be associated with the closed forecast category and it contributes to the forecast.
  D. It will be associated with the omitted forecast category and does NOT contribute to the forecast.
  D. It will be associated with the omitted forecast category and does NOT contribute to the forecast.

• Question 870:

  Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts. Which Salesforce product should the consultant recommend?

  A. Salesforce Service Cloud
  B. Salesforce native CTI Connector
  C. Salesforce High Velocity Sales
  D. Salesforce Sales Cloud
  C. Salesforce High Velocity Sales