Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 811:

  Cloud Kickshas configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product. Which two points should the consultant include in the training information? Choose 2 answers

  A. Users can choose to show emails added via EAC in the Related Lists activities view.
  B. Users must connect an email account to Salesforce and agree to terms before they can send emails in Lightning.
  C. Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.
  D. Users can share individual emails or make them private.
  A. Users can choose to show emails added via EAC in the Related Lists activities view.
  B. Users must connect an email account to Salesforce and agree to terms before they can send emails in Lightning.

• Question 812:

  Universal Containers plans to migrate data into Salesforce from a legacy system. Which step should be taken before performing the data migration? Choose 2 answers:

  A. Perform data cleansing
  B. Enable data validation rules
  C. Develop data map
  D. Normalize database
  A. Perform data cleansing
  C. Develop data map

• Question 813:

  During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up new ideas to incorporate4 into the current project. Which best practice should the consultant use to refocus the meeting and stay on topic?

  A. Tell key stakeholders that the team is focused on other ideas,
  B. Remind the team of the purpose and scope of this project.
  C. Incorporate the new ideas into the solution design.
  D. Invite only the subject matter experts to subsequent workshops.
  B. Remind the team of the purpose and scope of this project.

• Question 814:

  Cloud Kicks has a private sharing model on Accounts. Account Executives need to ensure that Business Development Users can qualify marketing Opportunities on their accounts. There can be different Business Development Users for a given opportunity. Sales Management needs to be able to report on which Business Development Users are assigned to opportunities. What should the Consultant recommend to the Account Executives?

  A. Share Opportunities with Business Development Users by granting read access to Opportunities in their portfolio.
  B. Add Business Development Users as Account Team members with a role that grants Modify All access.
  C. Share Accounts with Business Development Users.
  D. Add Business Development Users as Opportunity Team members with a role that grants read/write access.
  D. Add Business Development Users as Opportunity Team members with a role that grants read/write access.

• Question 815:

  How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?

  A. Demo Sales Cloud to end users.
  B. Establish KPIs for end users.
  C. Observe end users.
  C. Observe end users.

• Question 816:

  Cloud Kicks wants to enable sales reps to view an individual team member's split percentage when the split percentage is less than 100% of the revenue amount. Which attribution method should the consultant recommend?

  A. Opportunity Percentage Split
  B. Opportunity Amount Split
  C. Opportunity Overlay Split
  A. Opportunity Percentage Split

• Question 817:

  What is a consideration when enabling Multiple Currencies?

  A. Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multiple currencies reporting.
  B. When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.
  C. If any issues arise during implementation, Multiple Currencies can be disabled.
  B. When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.

• Question 818:

  A consulting firm has been retained to implement a new Service Cloud platform for a company. This company requires quick iterations and a speedy project completion. The company has requested frequent project updates for check-ins and refinement.

  Which methodology should the Consultant recommend to meet the given requirements?

  A. Kanban
  B. Lightning Platform
  C. Agile
  D. Waterfall
  C. Agile

• Question 819:

  Universal Containers recently enabled Chatter and has found it extremely helpful in the sales process. Given the success, Universal Containers would like to bring the competitive intelligence team into Salesforce to leverage Chatter to collaborate on opportunities when key competitors are identified. Which step should be considered when setting up the competitive intelligence team? Select two answers.

  A. Set up each member of the competitive intelligence team with standard user licenses.
  B. Add the competitive intelligence team to Chatter groups organized by competitor.
  C. Set up each member of the competitive intelligence team with Chatter Free licenses.
  D. Create a single user for the competitive intelligence team to share.
  A. Set up each member of the competitive intelligence team with standard user licenses.
  B. Add the competitive intelligence team to Chatter groups organized by competitor.

• Question 820:

  Cloud Kicks want to track different details for trade shows and customer webinars.

  Which capability enables the use of custom fields, contextual validation rules, and varied layouts?

  A. Parent Campaigns
  B. Custom Picklist
  C. Campaign Hierarchies
  D. Record Types
  D. Record Types