Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 691:

  Cloud Kicks has requested a Statement of Work (SOW) that dearly states who will train users on new features and how the training will be delivered. Which two sections of a SOW should the consultant discuss further with Cloud Kicks to meet the requirement?

  Choose 2 answers

  A. Approach
  B. Scope
  C. Background
  D. Terms and Conditions
  A. Approach
  B. Scope

• Question 692:

  A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud implementation. What should the consultant do during the planning stage to ensure a successful implementation?

  A. Identify which Salesforce features and functions to use.
  B. Design a prototype of the suggested solution.
  C. Define goals, metrics, project schedule, and sales processes.
  C. Define goals, metrics, project schedule, and sales processes.

• Question 693:

  Universal Containers uses Live Agent to interact with customers. Service Reps complain that it takes too much time to end the chat and close the case. Which two features should a Consultant recommend to address this concern? Choose 2 answers

  A. Visual Workflow
  B. Lightning Guided Engagement
  C. Quick Text
  D. Macros
  C. Quick Text
  D. Macros

• Question 694:

  UC has set accounts, contacts and opportunities to private. Sales Rep manage the account for which they are the account owner. The company also employs sales specialist to assist sales rep on deals. What should a consultant recommended to allow sales specialist to see account information and any opportunity information associated with the account?

  A. Assign the sales specialist to the same profile as Account owner.
  B. Assign the sales specialist to the same role in the role hierarchy as account owners.
  C. Add the sales specialist to the account team and assign them read access to the opportunity.
  D. Share opportunity manually with the sales specialist and assign them read access.
  C. Add the sales specialist to the account team and assign them read access to the opportunity.

• Question 695:

  You can track Assets through Accounts, Contacts, Products, or Cases.

  A. True
  B. False
  A. True

• Question 696:

  Most common integrations in a marketing organization take place when...

  A. Lead Generation
  B. Lead Qualification
  C. Revenue Management (forecasting)
  D. Campaign Management
  A. Lead Generation

• Question 697:

  Match this tip with its design consideration. "Make it easy for users to find data"

  A. Tab and field naming
  B. Reduced clicks
  C. Search
  D. Record types and page layouts
  E. Workflow rules and approvals
  F. Minimized redundant data entry
  C. Search

• Question 698:

  Cloud Kicks has enabled Multi-Currency in its organization. All of the rates are set. What is the impact if the exchange rates are adjusted?

  A. Newly created Opportunities will use the new exchange rate and existing Opportunities will remain the same.
  B. All Opportunities with exchange rates will use the new rate.
  C. Opportunities created this month will use the new exchange rate and existing Opportunities will remain the same.
  D. Closed/won Opportunities will retain the original exchange rate.
  A. Newly created Opportunities will use the new exchange rate and existing Opportunities will remain the same.

• Question 699:

  Universal Containers wants to provide its customer with more support options. Which three should a Consultant recommend? Choose 3 answers

  A. Implement SOS for mobile experience
  B. Add Live Agent to public-facing sties
  C. Utilize KCS to manage Knowledge
  D. Configure Chatter for public access
  E. Create a Customer Community
  A. Implement SOS for mobile experience
  B. Add Live Agent to public-facing sties
  E. Create a Customer Community

• Question 700:

  UC collaborates with consulting partners on some of its opportunities. If a partner account is added to the partners related list on a customer opportunity, what is the impact?

  A. The partner account is added to the partners related list on the customer account
  B. Contacts from the partner account are added to the contact roles related list on the opportunity
  C. Contacts from the partner account are added to the opportunity team
  D. The partner account owner is able to view all contacts for that customer account
  A. The partner account is added to the partners related list on the customer account