Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 671:

  Cloud Kicks has completed the discovery stage, and leadership has aligned on the project's business goals. What should the consultant formalize with stakeholders before moving to the next project stage?

  A. Develop wireframes to visualize the product end state.
  B. Onboard team members to start development of the solution.
  C. Define key metrics to identify how success will be measured.
  D. Create user stories to present for prioritization.
  A. Develop wireframes to visualize the product end state.

• Question 672:

  A large company is about to undertake itsInitial Sales Cloud implementation. Different people will create features in multiple sandboxes. The consultant has recommended using change sets to move customizations to the full copy sandbox for testing and then move them to production for release

  Which two approaches should the consultant recommend to help migrate the customizations from the full copy sandbox to production? Choose 2 answers

  A. Utilize change set tool dependency management
  B. Leverage cloud-based Git version control to deploy changes
  C. Use Salesforce Dx with visual studio to deploy changes.
  D. Track manual changes in a spreadsheet
  B. Leverage cloud-based Git version control to deploy changes
  C. Use Salesforce Dx with visual studio to deploy changes.

• Question 673:

  Cloud Kicks (CK) acquired a company. The VP of technology wants to migrate all the sales data into CK's Salesforce instance. Which data migration sequence should the consultant recommend for the objects?

  A. Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns
  B. Contacts, Accounts, Leads, Campaigns, Opportunities, Products,Product Line Items, Cases
  C. Opportunities, Products, Product Line Items, Cases, Leads, Campaigns, Accounts, Contacts
  D. Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns
  A. Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns

• Question 674:

  Sales representatives at Universal Containers want to share product specification documents with customers who do not have Salesforce access. These customers should only be allowed to preview the document in the browser without download permissions. What solution should a consultant recommend to meet this requirement?

  A. Upload the file to Chatter files and disable the download delivery option
  B. The file to documents and enable the externally available option.
  C. Upload the file to Chatter files and enable the password-protection option.
  D. Upload the file to Content and disable the download delivery option.
  D. Upload the file to Content and disable the download delivery option.

• Question 675:

  Universal containers has an extensive distributor and reseller community. To help manage this partner network, the company is implementing a partner portal. What must be considered when setting up partner users? Choose 2 answers

  A. Partner users are associated with the same set of profiles as internal users.
  B. Partner users cannot receive emails generated through workflow action...3
  C. The sharing model should be re-evaluated when the partner community.
  D. Partner user can own account and opportunity records in salesforce.
  A. Partner users are associated with the same set of profiles as internal users.
  C. The sharing model should be re-evaluated when the partner community.

• Question 676:

  Cloud Kicks' VP of Technology wants to start using Salesforce for all of the sales teams automation. 70 million records were all migrated from a legacy database to the data warehouse that will be synced with Salesforce. Cloud Kicks wants to be able to search and cross-reference records with the original source database. What should a Consultant recommend to meet this requirement?

  A. Use the standard External ID field and map this to the original record ID value.
  B. Use a custom field named External ID and map this to the current record ID value.
  C. Use the standard External ID field and map this to the current record ID value.
  D. Use a custom External ID field and map this to the original record ID value
  D. Use a custom External ID field and map this to the original record ID value

• Question 677:

  Universal Containers Contact Center wants to increase its profit margins by promoting call deflection within Service Cloud Which two solutions should a Consultant recommend? Choose 2 answers

  A. Customer Community
  B. Service Cloud Console
  C. Automatic Call Distribution
  D. Knowledge Base
  A. Customer Community
  D. Knowledge Base

• Question 678:

  Universal Containers provides customer support for both new products and routine maintenance of existing products. The cases for both types have many stages and fields in common, however, the maintenance cases have additional stages and fields that need to be captured. Which two features should a Consultant recommend to accomplish this objective? Choose 2 Answers

  A. Support Types
  B. Support Processes
  C. Approval Processes
  D. Record Types
  B. Support Processes
  D. Record Types

• Question 679:

  Universal Containers (UC) has an Account Hierarchy of customer accounts, with parent accounts representing corporate headquarters and child accounts representing franchises. The VP of sales believes that many franchises are missing from UC's Sales Cloud org because sales reps are unaware of them.

  What should the consultant recommend to fill in the missing franchises?

  A. Utilize Sales Engagement to add an External ID to the data.
  B. Implement a data enrichment package from AppExchange.
  C. Download the Data Quality Analysis Dashboard from AppExchange.
  B. Implement a data enrichment package from AppExchange.

• Question 680:

  Northern Trail Outfitters has two sales divisions; ?An individual sales division, and ?A business sales division The Sales representatives for each division have their own user profiles and person accounts. The business sales division sales representatives cannot create person accounts and they should only be able to set up business accounts. How can these requirements be met?

  A. Use field-level security to hide "Is Person Account" checkbox from the business sales division's sales representative user profile
  B. Remove person account record types from the business sales division's sales presentative user profile.
  C. Use Divisions to hide person accounts from the business sales division's sales presentative user profile
  D. Check the "disable person accounts" permission on the business sales division's sales representative user profile
  B. Remove person account record types from the business sales division's sales presentative user profile.