Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 641:

  Universal Containers has a single contact center that handles all service requests including chat, Cases, and web form submissions. It is important that Reps are assigned work evenly so that all requests are handled in the order they are

  received.

  How would a Consultant address this requirement?

  A. Configure Case Assignment Rules
  B. Configure Omni-Channel with Most Available Routing
  C. Configure Live Agent Skills-based Routing
  D. Configure Omni-Channel with Least Active Routing
  B. Configure Omni-Channel with Most Available Routing

• Question 642:

  The Cloud Kicks admin is planning to deploy new functionality as part of its quarterly update process. The consultant has recommended completing the update outside of business hours to avoid impacting users. Where should the consultant direct the admin to check for scheduled system maintenance?

  A. Company Profile
  B. Trailblazer Community
  C. Trailhead
  D. Salesforce Trust
  D. Salesforce Trust

• Question 643:

  Universal Containers would like to associate some contacts with more than one Account (e.g., a contact is an employee of one account and on the boards of several other Accounts). What solution should a consultant recommend to meet this requirement?

  A. Associate the contact to other account using lookup field.
  B. Clone the contact record and add to the 2nd account.
  C. Add the contacts to the partner related list on the second Account.
  D. Enable Contact to multiple Accounts feature
  D. Enable Contact to multiple Accounts feature

• Question 644:

  In the last requirements meeting, Cloud Kicks team member mention that they will be taking the next week off for a conference. What should a Consultant do in response to this news?

  A. Update the solution design while they are at the conference
  B. Have the client sign off on requirements and start the build
  C. Set up two requirements workshops the following week
  D. Update the project plan and communicate it to all the stakeholders
  D. Update the project plan and communicate it to all the stakeholders

• Question 645:

  Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each sales nap receives on opportunities they dose to maintain accurate quota reports. Which solution should a consultant recommend to meet the requirement?

  A. Set the organization-wide sharing default for the Opportunity object to Private.
  B. Create custom fields on the Opportunity object for sales reps to enter a credit percentage.
  C. Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts.
  D. Enable Opportunity Team Selling and create a report grouped by Opportunity team member.
  C. Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts.

• Question 646:

  Sales reps at Cloud Kicks are responsible for creating leads manually and uploading leads. The marketing department has noticed that some leads are missing important information. Which functionality should the consultant apply to ensure that the main fields are populated?

  A. Path with key fields
  B. Required fields
  C. Screen flows
  B. Required fields

• Question 647:

  A consultant is implementing a new Sales Cloud instance for Cloud Kicks that has a public sharing model for accounts. Different sales representatives own local accounts that create a multi-level Account hierarchy. Cloud Kicks needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account. Which recommendation will meet this viewing requirement?

  A. Create a Roll-up Summary field on the parent account displaying the total value of won opportunity from the child accounts
  B. Configure Apex to update a custom field on the parent account with the total value of won opportunities from the child ^ accounts
  C. Configure a link on the account that will open a list view showing the total value of open opportunities for all accounts in the ^ hierarchy
  D. Create a workflow rule to update the custom field on the parent account displaying the total value of won opportunities from ^ the child account
  A. Create a Roll-up Summary field on the parent account displaying the total value of won opportunity from the child accounts

• Question 648:

  The sales managers at Universal Containers (UC) believe that many of the sales reps' deals that are being lost to competitors are getting less attention than deals that are won. What should a consultant build so management can assess whether its belief is correct and monitor it going forward?

  A. Create formula fields on Opportunity and Activity.
  B. Install an AppExchange app for tracking Lead conversion.
  C. Build a report on Opportunities and Activities.
  D. Build a report on Leads and Activities.
  D. Build a report on Leads and Activities.

• Question 649:

  Which two use cases will protect the integrity of order data with activation limitations? Choose 2 answers

  A. Multiple reduction orders can be created for a single order.
  B. Orders can be activated only if they include a product.
  C. New Products can be added to Active Orders.
  D. Products can be removed from Active Reduction Orders.
  A. Multiple reduction orders can be created for a single order.
  B. Orders can be activated only if they include a product.

• Question 650:

  Universal containers would like to capture business sector information on a lead and display the information on the account and contact once the lead has been converted. How can these requirements be met?

  A. Create a custom field on the Lead and Account objects. Create a custom formula field on the contact object to pull the value from the Account object.
  B. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Contact object to pull the value from the contact object.
  C. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Account object to pull the value from the contract object
  D. Create a custom field on Lead, Account and Contact objects and configure mapping of these two fields for conversion. Use a trigger to update the contact field with the Account value.
  B. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Contact object to pull the value from the contact object.