Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 621:

  Cloud Kicks has enabled quotas in collaborative forecasts.

  In which three ways can the quotas be managed for all users in forecast hierarchy?

  Choose 3 answers.

  A. Add/update quotas using DataLoader
  B. Add/update quotas using the Data Import Tool
  C. Setup -> Quotas -> Forecast Quotas
  D. Setup -> Forecast Settings -> Configure
  E. Upload quotas using API
  A. Add/update quotas using DataLoader
  D. Setup -> Forecast Settings -> Configure
  E. Upload quotas using API

• Question 622:

  During a Discovery session at Cloud Kicks, a topic is highlighted that. How should the consultant proceed?

  A. Conduct another Discovery session.
  B. Define and submit a change order for the new items.
  C. Revise the timeline for the new items.
  D. Continue work because it is covered by the warranty.
  B. Define and submit a change order for the new items.

• Question 623:

  On Lead creation, the Sales Director of Cloud Kicks wants to implement rules to assign lead to the appropriate user. The new record should have the assignee's default record type.

  Which approach should the Consultant recommend to meet the requirement?

  A. Specify the Lead Assignment Rules to take the record type of the assignee.
  B. Specify in the Profile settings to take the record type of the assignee.
  C. Specify in the Lead settings to take the record type of the assignee.
  D. Specify in the User settings to take the record type of the assignee.
  D. Specify in the User settings to take the record type of the assignee.

• Question 624:

  Cloud Kicks (CK) is migrating Account and Contact information from a legacy CRM system into Salesforce using Data Loader. Accounts in the legacy system have a unique ID field that is used to related Contacts to Accounts in the legacy system, CK wants to automatically match these Contacts to the relevant Accounts when loading Contacts into Salesforce.

  What should a consultant recommend to meet the requirement?

  A. Create Mater-Detail on Contact.
  B. Create Master-Detail on Account.
  C. Create External ID on Contact.
  D. Create External ID on Account.
  D. Create External ID on Account.

• Question 625:

  A contact center manager wants to measure improvements to operations after the implementation of a new workforce management system. Which two metrics can be used to assess the success of the new workforce management system? Choose 2 answers

  A. Number of calls offered
  B. Agent utilization
  C. Quality monitoring score
  D. Schedule adherence
  B. Agent utilization
  D. Schedule adherence

• Question 626:

  Which pair of reports is best associated with the business driver "Manage the Funnel"?

  A. "# of Face-to-Face Meetings" and "# of Deals Won, Lost, and In-Progress"
  B. "Stage Duration Age" and "Forecast by Sales Rep"
  C. "Closed Opportunities by Lead Source" and "Reasons for Lead Disqualification"
  B. "Stage Duration Age" and "Forecast by Sales Rep"

• Question 627:

  Universal Containers wants to ensure the contracted service level requirements for its clients are being met. What should be configured to meet this requirement?

  A. Entitlement processes, milestones, milestone actions, and entitlements
  B. Entitlement processes, contracts, contract line Items, and entitlements
  C. Entitlement processes, contract line items, milestones, and entitlements
  D. Entitlement processes, contracts, milestones, and milestone actions
  A. Entitlement processes, milestones, milestone actions, and entitlements

• Question 628:

  Cloud Kicks (CK) has a custom object, Project__c, that has a lookup relationship to the Opportunity object. The CK project manager has requested a report that includes both Project__c and Opportunity data. What should the consultant use to include data from both the Project__c and Opportunity objects in one report?

  A. Matrix reports
  B. Junction reports
  C. Cross-object filters
  D. Custom report types
  D. Custom report types

• Question 629:

  Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users. Which two statements should a consultant consider when enabling forecasting? Choose 2 answers

  A. Opportunity Splits must be enabled at the same time.
  B. Multiple Forecast Types must be created and activated.
  C. A Single Category or Cumulative Forecast Rollup should be defined.
  D. The Forecast tab should be visible to easily view the forecasts.
  C. A Single Category or Cumulative Forecast Rollup should be defined.
  D. The Forecast tab should be visible to easily view the forecasts.

• Question 630:

  Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve

  discounts greater than 10%.

  Which two steps should a consultant recommend to satisfy these requirements?

  Choose 2 answers

  A. Create two Approval Processes, one with the RSM and one with the RVP.
  B. Use Process Builder to send an approval Task and email to the RSM and RVP.
  C. Use Process Builder to automatically submit approvals over a 5% discount.
  D. Create a two-step Approval Process with the RSM and RVP as approvers.
  A. Create two Approval Processes, one with the RSM and one with the RVP.
  D. Create a two-step Approval Process with the RSM and RVP as approvers.