Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 601:

  Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

  A. Assign all users to a region, build a report using user login history, and filter on region.
  B. Create an Opportunity report per region, filtering by User.
  C. Ask each regional sales manager to run the standard User Adoption report.
  D. Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.
  D. Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.

• Question 602:

  Universal Containers has implemented account hierarchies with a private sharing model. A sales representative would like to give another user access to one of the accounts she owns and the three child accounts. How can the sales representative provide this access?

  A. Add the user to each child account team; visibility will then roll up to the parent account.
  B. Add the user manually to the parent account team and each of the child account teams.
  C. Add the user to a public group for that account and share all child accounts to this group.
  D. Add the user to the account team on the parent account; the child accounts will inherit access.
  B. Add the user manually to the parent account team and each of the child account teams.

• Question 603:

  Sales representatives at Cloud Kicks often receive important customer emails they want to record as activities related to Contacts in Salesforce. Cloud Kicks has Office 365, and there is a policy preventing users from Installing anything directly on their computers. Which solution should a Consultant recommend to meet this requirement?

  A. Salesforce Console for Sales
  B. Lightning Sync
  C. Lightning Console for Sales
  D. Salesforce for Outlook
  B. Lightning Sync

• Question 604:

  Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption. What should the consultant recommend?

  A. Add an Approvals process to the Opportunity object to enforce data standards.
  B. Conduct a requirements workshop to gather user stories.
  C. Create a report to track the login rate over the last 7 days.
  D. Create a Slack channel to gather and discuss feedback from users.
  C. Create a report to track the login rate over the last 7 days.

• Question 605:

  Universal Containers has four product lines, each with its unique sales cycle. Once the prospect is qualified, the sales reps should follow the product-specific sales cycle.

  Which two actions should a consultant recommend to meet these requirements?

  Choose 2 answers

  A. Implement sales processes that map to each Opportunity record type.
  B. Create Opportunity record types for each product line.
  C. Define Opportunity Teams for each product line.
  D. Create Opportunity record types for each product line.
  A. Implement sales processes that map to each Opportunity record type.
  B. Create Opportunity record types for each product line.

• Question 606:

  Your sole focus, when working with a client on data management, should be on initial data migration.

  A. True
  B. False
  B. False

• Question 607:

  The sales department at Cloud Kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship. Which solution should the consultant recommend?

  A. Use Contact roles on the Opportunity object.
  B. Add a contact lookup Meld to the Opportunity.
  C. Add a multi-select picklist field on the Opportunity object.
  D. Use a junction object between the Opportunity and Contact.
  A. Use Contact roles on the Opportunity object.

• Question 608:

  Universal Containers recently deployed a Salesforce Knowledge implementation, but is looking to evaluate the quality of the articles being produced. What should the Consultant recommend to gather information on Knowledge article usefulness?

  A. Contact Salesforce to send a report on article efficacy.
  B. Send out a monthly survey to customers requesting feedback.
  C. Install Knowledge Base Dashboards and Reports AppExchange package.
  D. Create a group of super users that will evaluate and manage articles.
  C. Install Knowledge Base Dashboards and Reports AppExchange package.

• Question 609:

  A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report helps to know who to target for future campaigns?

  A. VP Marketing
  B. BI/Analytics
  C. Marketing Executive
  D. Campaign Manager
  D. Campaign Manager

• Question 610:

  Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts.

  CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts.

  Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits?

  Choose 2 answers

  A. Change Account organization-wide defaults to Private.
  B. Change Account organization-wide defaults to Public/Read-Only.
  C. Create an Account sharing rule to grant Read/Write access to all Accounts
  D. Enable Account Teams to allow opines to grant Read/Write access.
  B. Change Account organization-wide defaults to Public/Read-Only.
  D. Enable Account Teams to allow opines to grant Read/Write access.