Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 571:

  Which of the following can be synced with Salesforce for Outlook? (Select all that apply)

  A. Contacts
  B. Tasks
  C. Accounts
  D. Events E. Emails
  A. Contacts
  B. Tasks
  D. Events E. Emails

• Question 572:

  Cloud Kicks requires sales associates to record all activities within Salesforce. Which sales metric can be derived from these activities?

  A. Close Rate
  B. Close Rate
  C. Rate of Contact
  D. Marketing Influence
  C. Rate of Contact

• Question 573:

  The members of an opportunity team at universal containers are working together to close an opportunity. The sales engineer on the team is having trouble keeping up with most current quote.

  How can the sales engineer identify the opportunities latest quote?

  A. Reference the synced quote field on the opportunity record
  B. Reference the synced quote history on the opportunity
  C. Reference the last modified date on the quotes
  D. Follow the opportunity's quotes in chatter
  A. Reference the synced quote field on the opportunity record

• Question 574:

  You have completed the configuration of Salesforce CRM for your client. You have a data set that is clean and ready to be migrated into Salesforce CRM. What should you do prior to loading this data set?

  A. Set up delegated administrators
  B. Deactivate users
  C. Install a connector for Microsoft Office
  D. Suspend workflow rules
  D. Suspend workflow rules

• Question 575:

  Universal Containers Executives want to see contact center metrics from each of its different geographic regions. How should a Consultant support this requirement?

  A. Create a Dashboard for each Region.
  B. Create a single Dashboard with a Region filter.
  C. Create a Dashboard for each Case Team.
  D. Create a single Dashboard with a Case Team filter.
  B. Create a single Dashboard with a Region filter.

• Question 576:

  Universal containers has automated the process of creating new account records in salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. Universal containers is now seeing performance issues when it makes any changes to account sharing rules. What can universal containers do to address the issue without changing its integration?

  A. Contact salesforce support to add an index to the account object
  B. Ensure that the generic user has the Modify All Data permission.
  C. Ensure that the generic user has not been assigned a role.
  D. Set the organization wide defaults for accounts to public read/write.
  C. Ensure that the generic user has not been assigned a role.

• Question 577:

  Universal Containers (UC) does business with a Contact associated with a specific Account with the Contact Role of executive. The Contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to

  the Contact on both Accounts.

  What should the consultant recommend?

  A. Create a new Contact record for the Contact related to the nonprofit Account
  B. Select Allow users to relate a Contact to multiple Accounts in Account
  C. Change the Contact record type to multi-account
  D. Create a new lookup field on the Contact record to associate the executive to the nonprofit.
  B. Select Allow users to relate a Contact to multiple Accounts in Account

• Question 578:

  The Universal Containers management team wants to help sales reps determine the nght time to contact prospects. What should the consultant recommend to meet the requirement?

  A. Implement Sales Dialer and begin cold calling leads to request availability.
  B. Create a formula field to determine the prospects time zone.
  C. Configure Einstein Lead Scoring to determine the best time to make contact.
  D. Enable Email Tracking with reporting and activity timeline.
  D. Enable Email Tracking with reporting and activity timeline.

• Question 579:

  Universal Containers has a private sharing model for accounts and opportunities. As part of its sales strategy, each sales representative collaborates with the same set of individuals for each opportunity. What should a consultant recommend to grant sales representatives the appropriate access to an opportunity?

  A. Create a public group for each team and have the sales representatives configure his or her default opportunity team
  B. Create a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team.
  C. Enable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on ideas.
  D. Enable opportunity team selling and have each sales representative configure his or her default teams
  D. Enable opportunity team selling and have each sales representative configure his or her default teams

• Question 580:

  UC would like to capture qualification information for new leads (e.g.. whether or not the person is a decision maker). This information should also appear in the contact record once the lead has been converted. Which approach should a consultant recommend?

  A. Create a custom field on the lead object and contact object; advise users to select it for transfer during conversion
  B. Create a custom field on the lead object and contact object: utilize a trigger to transfer the value after conversion .
  C. Create a custom field on the lead object and contact object: configure mapping of these two fields for conversion
  D. Create a custom field on the lead object and contact object: these field will be mapped automatically during conversion
  C. Create a custom field on the lead object and contact object: configure mapping of these two fields for conversion