Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 521:

  Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. What solution should a consultant recommend to help product managers engage in sales deals? Choose 2 answers

  A. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales u deals
  B. Use an assignment rule to notify product managers when opportunities are updated
  C. Create a chatter group to share product information with sales team, product managers, and customers
  D. @mention product managers in chatter posts on relevant sales deals
  A. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales u deals
  C. Create a chatter group to share product information with sales team, product managers, and customers

• Question 522:

  A consultant is preparing for a Sales Cloud deployment at Universal Containers. Which two best practices should the consultant follow to make user training effective? Choose 2 answers

  A. Choose one training modality to simplify the user experience.
  B. Conduct hands-on training for users in production.
  C. Provide user training based on relevant business scenarios.
  D. Include a user training milestone in the implementation plan.
  A. Choose one training modality to simplify the user experience.
  C. Provide user training based on relevant business scenarios.

• Question 523:

  Universal Containers uses Salesforce for Outlook to synchronize contacts between Microsoft Outlook and Salesforce. The executive team wants to ensure that user's personal contacts in Microsoft Outlook are not synced with Salesforce. Which solution should a consultant recommend to meet this business requirement? Choose 2 answers

  A. Train users to assign personal contacts in Microsoft Outlook to the Don't Sync with Salesforce category.
  B. Train users to manually remove personal contacts from Salesforce after syncing with Microsoft Outlook.
  C. Train users to mark personal contacts as private in Microsoft Outlook and choose not to sync private contacts in Salesforce.
  D. Train users to sync personal contacts in Salesforce using one-way synchronization from Salesforce to Microsoft Outlook.
  A. Train users to assign personal contacts in Microsoft Outlook to the Don't Sync with Salesforce category.
  C. Train users to mark personal contacts as private in Microsoft Outlook and choose not to sync private contacts in Salesforce.

• Question 524:

  The sales director does not want users viewing each other's Opportunities, but wants users to check to see that the Account does not already exist prior to creating a new Account. Which Organization-Wide Default should the Consultant recommend?

  A. Set Account to Public Read/Write, and Opportunity to Private.
  B. Set Account to Public Read Only, and Opportunity to Public Read Only.
  C. Set Account t and Opportunity to Private.
  D. Set Account to Public Read/Write, and Opportunity to Controlled by Parent.
  A. Set Account to Public Read/Write, and Opportunity to Private.

• Question 525:

  Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales. Which data should the new parent company review?

  A. Dashboard of user login history
  B. Count of new lead records created
  C. Number of activities tied to opportunities
  D. Opportunity pipeline report grouped by month
  D. Opportunity pipeline report grouped by month

• Question 526:

  On larger opportunity, multiple sale, representative at Universal Container, collaborate on a single Opportunity to complete the sale. Revenue for the Opportunity ?divided among sales representatives. Additionally, technical sale, managers receive a percentage of the sales credit. How should the consultant meet this business requirement?

  A. Create a formula field on the Opportunity to track revenue attributed to technical sales managers.
  B. Enable Opportunity Teams and ask opportunity owners to add a sales team.
  C. Use adjustments In Collaborative Forecasting to track the appropriate revenue for each Opportunity.
  D. Enable Opportunity splits, enable revenue splits for sales representatives, and overly splits for technical. sales managers.
  D. Enable Opportunity splits, enable revenue splits for sales representatives, and overly splits for technical. sales managers.

• Question 527:

  After a successful implementation of Sales Cloud at Universal Containers, sales management wants to add a new Negotiation stage immediately prior to the Closed stage. After adding the stage, a user reports that some Opportunities are missing from quarterly forecasts.

  How should the consultant resolve this issue?

  A. Create a new forecast and include the new sales stage.
  B. Use forecast adjustments to correct the forecast.
  C. Edit the Forecast Category field to reflect the proper category for the new stage.
  D. Create a report to track Opportunities in the Negotiation stage.
  B. Use forecast adjustments to correct the forecast.

• Question 528:

  The quotes syncing process synchronizes updates between:

  A. Different sales reps working on the same quote.
  B. Various products in an opportunity
  C. A quote and the opportunity it was created from
  D. Different quotes created from the same opportunity
  C. A quote and the opportunity it was created from

• Question 529:

  As part of a new Salesforce Knowledge implementation, Universal Containers would like to migrate articles from their current database. Which factor should a Consultant consider as part of the migration strategy?

  A. Prepare a single .csv file that can be used to migrate all article types at once and include a properties file in a .zip for import
  B. Verify that each article type has field-level security on all fields set to read-only prior to import, in order to prevent any loss of data
  C. Ensure that each existing article type has a corresponding Salesforce Knowledge article type that matches it structure and content
  D. Convert any articles containing HTML into plain text before importing because HTML is NOT support in any article field types
  C. Ensure that each existing article type has a corresponding Salesforce Knowledge article type that matches it structure and content

• Question 530:

  What Sales Cloud features would allow the company to improve data quality and consistency across sales deals? Choose 3 answers.

  A. Use a single page layout to display all information regardless of line of business
  B. Use workflow rules to validate data entry
  C. Implement validation rules for opportunities
  D. Use opportunity record types and page layouts to display information specific to each line of business
  E. Use required fields to enforce critical data entry
  C. Implement validation rules for opportunities
  D. Use opportunity record types and page layouts to display information specific to each line of business
  E. Use required fields to enforce critical data entry