Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 511:

  At Universal Containers, credit for revenue generated on an Opportunity may be shared among several sales reps. When product support reps are involved in a deal, they should receive a credit of 50% of the revenue. What should the consultant consider when designing a revenue sharing solution?

  A. Revenue splits are required in order to use overlay splits.
  B. Splits can be assigned to any user with the appropriate profile.
  C. Enabling opportunity splits creates a split record for every Opportunity.
  D. Overlay splits allocated on an Opportunity must total 100%.
  B. Splits can be assigned to any user with the appropriate profile.

• Question 512:

  To create a PDF file of your quote, click "Create PDF" on the quote detail page.

  A. True
  B. False
  A. True

• Question 513:

  Cloud Kicks has many customers that regularly renew their "shoe of the month" club membership. The sales representatives use an Account type called "shoe of the month" club for these customers. Sales management wants to use Salesforce to automate repeat opportunities.

  What should a Consultant, recommend to meet this requirement?

  A. Develop an Apex trigger for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the dosed/won stage.
  B. Configure a Process Builder process for renewal customers that sends a reminder task to the sales representative to create a new Opportunity when it reaches the closed/won stage.
  C. Configure a workflow rule for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the closed/won stage.
  D. Develop a lightning Component to set an Opportunity revenue schedule that automatically sets up a new Opportunity for renewal customers when it reaches the dosed/won stage.
  A. Develop an Apex trigger for renewal customers that inserts a copy of an Opportunity for the sales representative when it reaches the dosed/won stage.

• Question 514:

  Cloud Kicks wants to measure the impact of its recent Sales Cloud implementation upon completion. How should a consultant meet the requirement?

  A. Provide a customer satisfaction survey.
  B. Demonstrate new functionality.
  C. Establish KPIs.
  D. Evaluate user adoption.
  C. Establish KPIs.

• Question 515:

  How can a Contact Center Manager see which Service Representatives have not accepted new Cases recently using the Lightning Service Console?

  A. Omni-Channel Utility Component
  B. Cases report sorted by Rep and Case Owner
  C. Cases report sorted by Rep and Case CreatedDate
  D. Omni-Channel Supervisor tab
  D. Omni-Channel Supervisor tab

• Question 516:

  What are the benefits of enabling territory management?

  Choose 2 answers

  A. Support to complex and frequently changing sales organization
  B. Ability to generate account sharing rule based on territory membership
  C. Support for multiple forecast per user based on territory membership
  D. Ability to expand private sharing model using account criteria
  E. Ability to include opportunity in more than one record.
  C. Support for multiple forecast per user based on territory membership
  D. Ability to expand private sharing model using account criteria

• Question 517:

  Universal Containers is analyzing data to identify gaps and wants to know which Accounts with open Opportunities are missing Contacts. Which feature should a consultant recommend building this report?

  A. Custom report type
  B. Joined report
  C. Custom filter
  D. Cross filter
  D. Cross filter

• Question 518:

  Cloud Kicks wants to enable Person Accounts.

  What does the consultant need to do before enabling Person Accounts?

  A. Disable access to Experience Cloud sites during the cutover.
  B. Set default sharing of Account to Public Read/Write.
  C. Create at least one Account record type.
  C. Create at least one Account record type.

• Question 519:

  Match the following loading option to the description of when to use it. "Import Wizard"

  A. Brian wants to consolidate all his accounts from several systems.
  B. Bill wants to load 20,000 lead records.
  C. Becky wants to load all her 65,000 contact records.
  D. Bob wants to load a single account record.
  E. Berta wants to keep a separate system as her "system of record"
  B. Bill wants to load 20,000 lead records.

• Question 520:

  How do you ensure that products can't be removed from an opportunity after it reaches a certain stage? Choose 2 answers:

  A. Validation rule on opportunity product
  B. Enable audit trail
  C. Update record type and page layout to remove ability to add product
  D. Validation rule to ensure rollup summary field on opportunity doesn't change
  A. Validation rule on opportunity product
  D. Validation rule to ensure rollup summary field on opportunity doesn't change