Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 491:

  It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption.

  What should the consultant do first?

  A. Install and configure a data cleansing app from AppExchange.
  B. Create a data management plan and a data quality dashboard.
  C. Use Duplicate Rules to identify and report data quality issues.
  B. Create a data management plan and a data quality dashboard.

• Question 492:

  Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce. Which approach should the consultant recommend to meet this requirement?

  A. Utilize an application from the AppExchange.
  B. Develop Apex to connect with the Authorized.net AP
  C. Schedule a nightly batch job to find and post daily charges
  D. Create a flow to alert the finance team to manually charge the account.
  A. Utilize an application from the AppExchange.

• Question 493:

  The marketing Manager at Universal Containers wants to leverage the power of sales cloud to support the sales following requirement:

  1. monitor website traffic

  2. Email 1200 leads per day

  3. capture customer satisfaction survey result on a web form

  4. Understand (report) the case of marketing exercise vs sales activity

  What should a consultant recommend to meet this requirement?

  A. Use mass email, campaign, campaign influence, web-to-lead, opportunity and report
  B. Use community campaign, web-to-lead, opportunity and report and dashboard
  C. Use site.com campaign web-to lead opportunity, report, and dashboard
  D. Use AppExchange marketing app, campaign, web-to-lead, opportunity and report
  D. Use AppExchange marketing app, campaign, web-to-lead, opportunity and report

• Question 494:

  Annual sales numbers change depending on renewal periods and new products. Sales managers at Universal Containers (UC) want to emphasize the importance of customer retention when prioritizing the pipeline and customer engagement for the sales team.

  Which metric should the consultant recommend to help UC emphasize the importance of customer retention to the overall business strategy?

  A. Annual Contract Value (ACV)
  B. Total Pipeline Value
  C. Customer Lifetime Value (CLV)
  C. Customer Lifetime Value (CLV)

• Question 495:

  Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agents are using a mobile device or a browser to access Salesforce.

  What should the consultants do to efficiently analyze how users are logging in to Salesforce?

  A. Create a custom report on the User object.
  B. Review the login history on the user record.
  C. Create a User report and filter by Login Subtype.
  C. Create a User report and filter by Login Subtype.

• Question 496:

  A sales manager for one of Cloud Kicks' sales territories is unable to see a forecast for the current quarter. What will resolve this problem?

  A. Suggest the opportunity owner share the opportunity with the sales manager.
  B. Select the correct forecast from the user record.
  C. Add the sales manager to the forecasting public group.
  D. Set the forecast manager for this territory.
  D. Set the forecast manager for this territory.

• Question 497:

  Universal Containers has a large amount of data that currently lives in a system outside of Sales Cloud. Users need to see a subset of this data. Which consideration should the consultant take into account?

  A. Salesforce Connect External Objects count against the limit of custom objects.
  B. Salesforce Connect should be used with on-premises data systems.
  C. Salesforce Connect allows real-time access to current data.
  C. Salesforce Connect allows real-time access to current data.

• Question 498:

  Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle. Which solution should a consultant recommend to meet these business requirements?

  A. Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.
  B. Create different record types and sales processes for each line of business and assign different stages to each page layout.
  C. Create different record types and sales processes for each line of business, and assign different sales processes to each page layout
  D. Create different record types and sales processes for each line of business, and assign different page layouts to each record type.
  D. Create different record types and sales processes for each line of business, and assign different page layouts to each record type.

• Question 499:

  Universal Containers needs to track quarterly sales goals for users. What are three ways a consultant can display sales goals and allow users to track their progress toward their goals? Choose 3 answers

  A. Enable show quota % attainment.
  B. Create a Custom Report Type Including Forecasting quotas with forecasting Items.
  C. Enable forecast adjustments.
  D. Disable opportunity quantity forecasts.
  E. Enable and show quotas.
  A. Enable show quota % attainment.
  B. Create a Custom Report Type Including Forecasting quotas with forecasting Items.
  C. Enable forecast adjustments.

• Question 500:

  UC is undergoing a sales reorganization and wants to enable territory management. What should UC review before enabling territory management? Choose 2 answers

  A. Opportunities and forecasting
  B. Account and opportunity sharing
  C. Quotes and orders
  D. Multi-currency and contracts
  A. Opportunities and forecasting
  B. Account and opportunity sharing