Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 431:

  Which three processes are a use case for Visual Workflow? Choose 3 answers

  A. Assignment of email to a case queue based on subject.
  B. Decision-based troubleshooting for agents.
  C. Cross-sell promotions for agents.
  D. Field validation during case creation.
  E. Caller verification and creation of a new case.
  B. Decision-based troubleshooting for agents.
  C. Cross-sell promotions for agents.
  E. Caller verification and creation of a new case.

• Question 432:

  Universal Finance has two sales divisions. Sales Division As customers are individuals: Ind Sales Division B's customers are businesses. Of Each division's sales representatives have their own user profiles, and person accounts are enabled. Sales Division B's sales representatives should not be able to create person accounts; they should only be able to create business accounts. What solution should a consultant recommended to meet these requirements?

  A. Remove person account record types from the Division B sales representative user profile.
  B. Use Divisions to hide person accounts from the Division B sales representative user profile.
  C. Use field-level security to hide the "Is Person Account" Checkbox from the Division B sales representative user profile.
  D. Check the "disable person accounts" permission on the Division B sales representative user profile.
  A. Remove person account record types from the Division B sales representative user profile.

• Question 433:

  A sales rep notices they can edit some opportunities associated with accounts they own, but is unable to edit other opportunities, although these are associated with accounts they own. Which three reasons could explain the sales rep's experience?

  Choose 3 answers

  A. Sharing Rules for opportunities are set to Manager Groups.
  B. Opportunity visibility allows View access to opportunities owned by others and associated with accounts they own.
  C. The organization-wide defaults for opportunities are set to Private.
  D. All provisioned Opportunity object permissions enable Read access with all accounts the sales rep.
  E. Some opportunities associated with the sales rep's account are owned by other users.
  B. Opportunity visibility allows View access to opportunities owned by others and associated with accounts they own.
  C. The organization-wide defaults for opportunities are set to Private.
  E. Some opportunities associated with the sales rep's account are owned by other users.

• Question 434:

  Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories.

  In these instances, accounts will need to be reassigned to new territories. Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud. How should the consultant show sales operations what the data will look like after the change?

  A. Use Tableau to geocode account addresses and display on a territory map.
  B. Install the Territory Management Reporting Pack from the AppExchange.
  C. Run the updated assignment rules in planning State and view the accounts on the territory detail page.
  D. Use Data Loader to export the accounts and make updates in Google Sheets.
  C. Run the updated assignment rules in planning State and view the accounts on the territory detail page.

• Question 435:

  Cloud Kicks (CK) frequently has multiple sales reps who collaborate on an opportunity. CK needs Salesforce to allocate credit to each sales rep to track against a sales quota. Which Salesforce feature should the consultant use to meet this requirement?

  A. Opportunity Splits
  B. Sales Analytics
  C. Custom Metadata
  D. Collaborative Forecasting
  A. Opportunity Splits

• Question 436:

  Universal Containers wants to improve the information profile of its current Contacts in salesforce by using social networking application (e.g. Linkedln or Twitter) to add the information currently gathered for accounts, contacts and leads. Which solution should a consultant recommend to meet this requirement?

  A. Enable social Accounts and Contacts to link records to social profiles.
  B. Enable the salesforce to Social network API connection to sync records.
  C. Define the social network fields and enabled then for account, contacts and leads.
  D. Create custom fields that hold URL links to the social profile of accounts, contacts and leads.
  A. Enable social Accounts and Contacts to link records to social profiles.

• Question 437:

  UC wants to prevent sales user to modify certain opportunity fields when the sales stage has reached Negotiation/Review. However sales directors must able to edit these fields in case last minute updates are required. Which solution should a consultant recommended?

  A. Create a Workflow rule to enable field access for the sales directors based on sales stage.
  B. Create a validation rule to enforce field access based on the sales stage and profile.
  C. Change the field label security for the sales rep to restrict field's access based on the sales stage.
  D. Modify the profile for sales directors to enable the "Modify AH" object permission for the opportunities.
  B. Create a validation rule to enforce field access based on the sales stage and profile.

• Question 438:

  The VP of Sales at Cloud Kicks wants to provide options to sales representatives for changing Account or Contract details for a created order.

  Which two conditions should the Consultant consider to meet this requirement?

  Choose 2 answers

  A. The Currency associated with the Order can be different from the new contract
  B. The Contract associated with the Order is also associated to the new Account
  C. The Order should be in Draft Status
  D. The price book associated with the Order is also associated to the new Account
  B. The Contract associated with the Order is also associated to the new Account
  C. The Order should be in Draft Status

• Question 439:

  A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still need to be defined. Which project management methodology should a consultant recommend to ensure the implementation is successful?

  A. Six Sigma
  B. Waterfall
  C. Prince2
  D. Agile
  D. Agile

• Question 440:

  Role hierarchy should normally mimic the org structure.

  A. True
  B. False
  B. False