Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 371:

  The sales representatives at Universal containers use various email applications and often receive important customer emails while they are away from the office. Sales management wants to ensure sales representatives are recording email activity with customers in salesforce while they are away from the office. What should a consultant recommend to meet this requirement?

  A. Download and install a salesforce universal connector for their smartphone and computers
  B. Copy and paste emails manually to the customer record in salesforce from their smartphones and computers
  C. Download and install the salesforce for outlook connector on their smartphones and computers
  D. Forward emails using their email-to-salesforce email address from their smartphones and computers
  D. Forward emails using their email-to-salesforce email address from their smartphones and computers

• Question 372:

  Cloud Kicks is restructuring its sales teams to align with its product lines. Each sales rep will focus only on the accounts they've been assigned.

  Sales reps will run specific product upsell processes.

  Which action should the consultant take to support a successful sales team transition?

  A. Meet with territory sales leadership to design territory assignment rules.
  B. Meet with sales reps to review products they are assigned and implement Opportunity Teams.
  C. Meet with executive sales leadership to understand the requirements for record sharing.
  A. Meet with territory sales leadership to design territory assignment rules.

• Question 373:

  Who is most interested in seamless migration?

  A. Sales Reps
  B. Sales/Marketing Managers
  C. Sales/Marketing VP
  D. IT
  D. IT

• Question 374:

  Universal Containers' sales operations team needs to provide visibility on sales pipeline changes on a monthly basis. How should the consultant meet this requirement?

  A. Create an Opportunity History report for open pipeline Opportunities in a given date range.
  B. Create a custom pipeline date range field and display it on the Forecasting tab.
  C. Create a sales pipeline dashboard that includes filters for Opportunity date ranges.
  D. Create training an how to use date filters on reports to compare pipeline for different date ranges.
  C. Create a sales pipeline dashboard that includes filters for Opportunity date ranges.

• Question 375:

  When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account. How should a Consultant configure the Lighting Service Console to support this requirement?

  A. Account tabs and Cases tab
  B. Case tabs with Account subtabs
  C. Account tab with Cases related list
  D. Account tabs with Case Subtabs
  C. Account tab with Cases related list

• Question 376:

  Cloud Kicks sales reps want to see all of their current opportunities, and the full details, with a minimal amount of navigation or dicks to cycle through them. Which functionality should the consultant recommend?

  A. Construct a new Sales Console app including opportunities.
  B. Create a 'My Opportunities' report and open each opportunity in a new browser tab.
  C. Create a 'My Team Opportunities' report and open each opportunity in a new browser tab.
  D. From the 'My Opportunities' list view, select the Split View option.
  D. From the 'My Opportunities' list view, select the Split View option.

• Question 377:

  Sales rep @ UC collaborates with ABC company on opportunity to sell to XYZ Company. ABC Co has been added to partner related list on the opportunity. What will automatically happen? Choose 2 answers:

  A. Partner record added to ABC account
  B. Partner record added to XYX account
  C. Sales team membership granted to ABC Co
  D. Partner portal access granted to ABC Co
  C. Sales team membership granted to ABC Co
  D. Partner portal access granted to ABC Co

• Question 378:

  Which best describes the Salesforce Automation feature "Sales Processes" ?

  A. Ensures that we are tracking our progress towards the desired states.
  B. Enforces the business process.
  C. Identifies key stakeholders from the buy side.
  D. Makes sure we recognize those involved in the sales process.
  E. Allows to better automatic the sales methodology.
  F. Determines the sales stages of an organization.
  F. Determines the sales stages of an organization.

• Question 379:

  `Cloud Kicks (CK) needs to comply with GDPR requirements. Personal information is limited to only users who need access to a company's:

  Account. CK has a private Account model.

  How should the consultant provide specific Account access to the renewals and sales operations teams?

  A. Build renewals and sales operations Account team member roles and allocate them to the appropriate users,
  B. Create a criteria-based sharing rule to share Accounts with the sales operations and renewals public groups.
  C. Change the roles of renewals and sales operations team members in the default Opportunity team.
  D. Create a role-based sharing rule to share all Accounts with the sales operations and renewals roles.
  B. Create a criteria-based sharing rule to share Accounts with the sales operations and renewals public groups.

• Question 380:

  Sales representatives at Universal Software need to collaborate with customers on sales deals to gather requirements, analyse solutions, and deliver proposals. Universal Software wants to ensure that customers are fully engaged throughout each stage in the sales process. What solution should a consultant recommend to facilitate collaboration with customers? Choose 2 answers

  A. Invite customers into private chatter groups
  B. Allow customers to follow opportunities in Chatter
  C. Share Chatter files with customers.
  D. Add customers to Salesforce as Chatter Free users
  A. Invite customers into private chatter groups
  D. Add customers to Salesforce as Chatter Free users