Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 311:

  Insurance policies on accounts. 2 sales teams should not see each other's policies. 2 custom objects, each w/relationship to account object. Both objects private. What are the design considerations here?

  A. Sales user needs to apply manual sharing rules
  B. Custom report type needs to be created to view all policies in a single report
  B. Custom report type needs to be created to view all policies in a single report

• Question 312:

  Sales reps at Universal Containers have found that Leads they has been purchasing contain outdated and missing contact information. What should a consultant recommend to obtain current Lead contact information?

  A. Use a company insights and data enrichment app from the AppExchange.
  B. Use Mass Delete to remove Leads with invalid data.
  C. Upload Marketing Cloud data on a daily basis for more complete information.
  D. Create a Web-to-Lead form with required fields.
  A. Use a company insights and data enrichment app from the AppExchange.

• Question 313:

  The Cloud Kicks sales team works with two different types of Leads: distributors and retailers. Cloud Kicks' management wants the sales team to follow two different lead qualification processes before converting the Lead into an Opportunity. Which three actions should a Consultant recommend to meet this requirement? Choose 3 answers

  A. Create Status picklist values to accommodate the different qualification statuses for different types of Leads.
  B. Add Leads to different campaigns to determine if they are distributor or retailer Leads.
  C. Set up Opportunity splits to measure how different types of Leads are converted.
  D. Create a new profile and only assign one Lead record type to it.
  E. Create distributor and retailer Lead record types.
  F. Create retailer and distributor Lead processes.
  A. Create Status picklist values to accommodate the different qualification statuses for different types of Leads.
  E. Create distributor and retailer Lead record types.
  F. Create retailer and distributor Lead processes.

• Question 314:

  UC wants to use its customer portal to allow customers to provide suggested changes to products and comment on other people's suggestions. What Salesforce feature supports this?

  A. Answers
  B. Chatter
  C. Solutions
  D. Ideas
  D. Ideas

• Question 315:

  How many additions do you use to clean a record with Data.com?

  A. 5
  B. 12
  C. 1
  D

• Question 316:

  Universal Containers knows it will be adding new Cases at a rate of 4-6 million per year and wants to maintain performance over time. Which two recommended techniques should be utilized? Choose 2 Answers

  A. Ask contact center managers to review data each quarter to possibly delete
  B. Write an Apex trigger that deletes one case each time a new case is created
  C. Create a data retention plan that archives or purges cases at regular intervals
  D. Optimize queries to reduce the scope of Cases included with each search
  C. Create a data retention plan that archives or purges cases at regular intervals
  D. Optimize queries to reduce the scope of Cases included with each search

• Question 317:

  What are the factors that influence sales metrics drive KPI's and form key business challenges?

  A. Weak pipeline
  B. Low productivity (sales rep)
  C. Poor predictability (forecast)
  D. Ineffective selling
  A. Weak pipeline

• Question 318:

  Access to opportunities at Cloud kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own. What are two actions a consultant can take to meet the requirement? Choose 2 answers

  A. Set opportunity access on the role to View All opportunities associated with their accounts.
  B. Set organization-wide defaults for opportunities to Private.
  C. Set Territory Management to grant Read access to opportunities owned by others.
  D. Set organization-wide defaults for opportunities to Public Read-Only.
  A. Set opportunity access on the role to View All opportunities associated with their accounts.
  B. Set organization-wide defaults for opportunities to Private.

• Question 319:

  In order to increase and promote adoption, sales management at Cloud Kicks wants sales representatives to follow Opportunities they create.

  Which two actions should the Consultant recommend to create a solution?

  Choose 2 answers

  A. Turn on the Chatter feed settings that enables stage notifications to opportunity owners.
  B. Create a report with newly created Opportunities and have sales management subscribe to the report.
  C. Use Process Builder with an Action Type of Follow Chatter when a record is created or edited.
  D. Turn on the Chatter feed settings that enable users to automatically follow records that they create.
  B. Create a report with newly created Opportunities and have sales management subscribe to the report.
  D. Turn on the Chatter feed settings that enable users to automatically follow records that they create.

• Question 320:

  A sales rep has access to an Account which has multiple child Accounts through the Account hierarchy. What will the sales rep see after clicking the view Hierarchy link?

  A. All Accounts in the hierarchy, with all fields visible
  B. All Accounts in the hierarchy, with limited field visibility
  C. Only child Accounts in the hierarchy
  D. No Accounts in the hierarchy
  B. All Accounts in the hierarchy, with limited field visibility