Salesforce Salesforce Certifications SALES-CLOUD-CONSULTANT Questions & Answers

• Question 291:

  The Cloud Kicks sales manager wants to deploy dynamic dashboards to show sales effectiveness in areas that sales members operate and manage.

  Which two considerations should the consultant advise the sales manager about dynamic dashboards?

  Choose 2 answers

  A. Dynamic dashboards allow al! users to view data as any user.

  B. Dynamic dashboards must be manually refreshed.

  C. Dynamic dashboards require users to follow each component

  D. Dynamic dashboards must be saved In public or shared folders.

  Correct Answer: CD

• Question 292:

  The Cloud Kicks sales team can create leads for both business and individual customers. Person accounts have been enabled in its Salesforce org. How can the consultant ensure that Leads are converted into either a business account or a person account where appropriate?

  A. Populate the Company field with "Person'',

  B. Leave the Company field blank.

  C. Create separate record types for business account leads and person account leads.

  D. Check the person account checkbox on the lead.

  Correct Answer: B

• Question 293:

  After a successful implementation of Sales Cloud at Universal Containers, sales management wants to add a Negotiation stage immediately prior to the Closed stage. After adding the stage, a user reports that some Opportunities are missing

  from quarterly forecasts.

  How should the consultant resolve this issue?

  A. Edit the Forecast Category field to reflect the proper category for the new stage.

  B. Create a new forecast and Include the new sales stage.

  C. Create a report to track Opportunities In the Negotiation stage.

  D. Use forecast adjustments to correct the forecast.

  Correct Answer: A

• Question 294:

  Cloud Kicks needs to migrate data Into Salesforce and Is considering using Data Loader.

  What are two capabilities of this migration tool?

  Choose 2 answers

  A. Exports field history data

  B. Prevents importing duplicate records

  C. Extracts organization and configuration metadata

  D. Imports more than 100 fields per record

  E. Runs one-time or scheduled data loads

  Correct Answer: CD

• Question 295:

  Universal Containers (UC) wants to make It eas.er for sales reps to log their customer interactions, _ and events, directly from their email and calendar applications. UC wants to report on these activates Salesforce. What are two capabilities of Outlook and Gmail Integration tools? Choose 2 answers

  A. Sync non-recurring events between Microsoft or Google Calendar and Salesforce.

  B. Associate emails with records in Salesforce from Outlook or Gmail.

  C. Report on contact data as it exists In Outlook or Gmail.

  D. Sync recurring events created in the Salesforce mobile app with Microsoft or Google Calendar.

  Correct Answer: AD

• Question 296:

  Universal Containers (UC) does business with a Contact associated with a specific Account with the Contact Role of executive. The Contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to

  the Contact on both Accounts.

  What should the consultant recommend?

  A. Create a new Contact record for the Contact related to the nonprofit Account

  B. Select Allow users to relate a Contact to multiple Accounts in Account

  C. Change the Contact record type to multi-account

  D. Create a new lookup field on the Contact record to associate the executive to the nonprofit.

  Correct Answer: B

• Question 297:

  Sales reps at Universal Containers have found that Leads they has been purchasing contain outdated and missing contact information. What should a consultant recommend to obtain current Lead contact information?

  A. Use a company insights and data enrichment app from the AppExchange.

  B. Use Mass Delete to remove Leads with invalid data.

  C. Upload Marketing Cloud data on a daily basis for more complete information.

  D. Create a Web-to-Lead form with required fields.

  Correct Answer: A

• Question 298:

  Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts. Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level.

  Which two configurations will allow this setup? (Choose two.)

  A. Set up Lookup fields on the Account for each tier of relationship.

  B. Add relevant fields for Account Contact Relationship to the page layouts.

  C. Enable the roll-up to a contact's primary account.

  D. Allow users to relate a Contact to multiple Accounts in Account settings.

  Correct Answer: CD

• Question 299:

  Cloud Kicks uses PDF documents to help the sales team about new products. Which feature should a constant recommend to store these documents?

  A. Document lists

  B. Charter files

  C. Files sync

  D. Attachments

  Correct Answer: C

• Question 300:

  Universal Containers (UC) has implemented Opportunity Teams. As part of the sales process, tasks are used to track all customer interactions. UC wants any available team member to handle these tasks as soon as possible.

  Which Salesforce functionality should the consultant recommend to meet the requirement?

  A. Task queues for each Opportunity Team

  B. Task "Assigned To" set to Opportunity Team role

  C. Workflows to create a Task for each team member

  D. Assignment rule selected by default

  Correct Answer: B