Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 231:

  CloudKicks needs to set sales quotas for all sales reps.

  Which three solutions should the consultant consider? Choose 3 answers

  A. Use the Data Import Wizard.
  B. Enable Forecast Quotas from Setup.
  C. Use the API.
  D. Assign Quota values by profile.
  E. Use Data Loader.
  C. Use the API.
  D. Assign Quota values by profile.
  E. Use Data Loader.

• Question 232:

  The Support Manager at Universal Containers is getting inaccurate agent performance reports. After researching the data, the Salesforce Administrator has identified hundreds of cases that are closed, but still owned by a queue. Which two solutions should a Consultant recommend to correct this problem? Choose 2 answers

  A. Create a case assignment rule to ensure cases are owned by a user when closed.
  B. Use a data tool to update the owner field on closed cases.
  C. Create a Process Builder and Flow to change the owner on closed cases.
  D. Create a case validation rule to ensure cases are owned by a user when closed.
  A. Create a case assignment rule to ensure cases are owned by a user when closed.
  B. Use a data tool to update the owner field on closed cases.

• Question 233:

  During the planning stage of a project, what customer information should be requested to ensure requirements are successfully gathered? Choose 3 answers

  A. List of required objects and fields
  B. Organizational chart with titles
  C. Company financial information
  D. List of stakeholders with roles and titles
  E. Key reports from the current system
  A. List of required objects and fields
  B. Organizational chart with titles
  E. Key reports from the current system

• Question 234:

  Universal Containers recently changed the sharing model for accounts from public to private. Users must be able to view contacts they own for accounts that are owned by other users. However, account owners do NOT need access to the contact records owned by others. How should this be accomplished?

  A. Set the organization-wide default for contacts to be controlled by the parent.
  B. Move contacts NOT owned by the account owner to an account owned by the contact owner.
  C. Set the organization-wide default for contacts to private.
  D. Instruct users to create new account records and new contacts related to the accounts.
  C. Set the organization-wide default for contacts to private.

• Question 235:

  Universal Containers is following a traditional waterfall project delivery methodology. The analysis phase is complete with the sign-off of the requirements. What action should a consultant take to minimize changes in scope during the design and build phases? Choose 2 answers

  A. Map solution design documents to system test scripts
  B. Obtain customer sign-off on the solution design
  C. Update requirements based on feedback from key stakeholders
  D. Map business requirements to the solution design
  B. Obtain customer sign-off on the solution design
  D. Map business requirements to the solution design

• Question 236:

  Planning an implementation ?what should be included in end user support plan ?choose 2 answers:

  A. Meeting schedule to review open issues
  B. Process for users to report issues
  C. Communication to customers about potential issues
  D. 24x7 IT support
  A. Meeting schedule to review open issues
  B. Process for users to report issues

• Question 237:

  UC and Global Shipping (GS) are affiliates of ABC Corporation. Both affiliates use separate instances of Salesforce and work independently but sell to some of the same customers. They would like to collaborate on the common customers but keep the data for other customers separate. What approach should a consultant recommend for implementing Salesforce to meet these requirements?

  A. Set up a single Salesforce instance and maintain exclusive customer data using divisions
  B. Use separate Salesforce instances and link shared records using Salesforce to Salesforce
  C. Use separate Salesforce instances and link shared records using a customer community
  D. Set up a single instance for ABC Corporation and set up partner communities for UC and GS
  B. Use separate Salesforce instances and link shared records using Salesforce to Salesforce

• Question 238:

  Universal Containers is implementing Salesforce and plans to migrate several marketing campaigns from a legacy system. Which approach would a consultant recommend to ensure that the campaign and campaign member data is accurately maintained?

  A. Create external ID fields for campaigns, leads, and contacts
  B. Create external ID fields for campaigns, leads, and accounts.
  C. Create external ID fields for campaigns, accounts, and contacts.
  D. Create external ID fields for campaigns, campaign members, and accounts.
  A. Create external ID fields for campaigns, leads, and contacts

• Question 239:

  Cloud Kicks has hired a consultant to help with its quoting process. The consultant has determined that some quote custom fields should be viewed from the Opportunity. What should a consultant consider when implementing the custom fields?

  A. Related Quote items on all Quotes are impacted when an Opportunity Line Item is deleted.
  B. Opportunity fields are inaccessible when configuring a Quote Template.
  C. Related Opportunity Line Items remain when a synched Quote Line Item is deleted.
  D. Only standard fields on the Quote object sync to the Opportunity.
  A. Related Quote items on all Quotes are impacted when an Opportunity Line Item is deleted.

• Question 240:

  What is the Capability of Chatter Files? Choose 2 answers

  A. Files can be synced from Chatter to a folder in a local directory
  B. All content files from content libraries can be synced in Chatter
  C. Private content may only be shared in private Chatter groups
  D. Users can use entions to share files in content libraries
  A. Files can be synced from Chatter to a folder in a local directory
  B. All content files from content libraries can be synced in Chatter