Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 161:

  The Sales Director at Cloud Kicks noticied that while Lead conversion rates were high, Opportunities were not moving through the sales cycle, many of the contacts that were converted had no phone, email, or background information captured. Which three solutions can be used to improve the quality of Leads being converted? Choose 3 answers

  A. Create a validation rule to check that necessary information is complete upon Lead conversion.
  B. Update web-to-lead forms to require input fields be completed prior to submission.
  C. Schedule a report that notifies Lead owners daily of Leads with incomplete information.
  D. Implement a trigger that warns the user of incomplete information during Lead conversion.
  E. Mandate that all Lead data must be reviewed prior to being created in Salesforce.
  F. Review Lead conversion mapping to ensure necessary fields are mapped correctly.
  B. Update web-to-lead forms to require input fields be completed prior to submission.
  D. Implement a trigger that warns the user of incomplete information during Lead conversion.
  E. Mandate that all Lead data must be reviewed prior to being created in Salesforce.

• Question 162:

  The Cloud Kicks Sales Support team manually enters leads into Salesforce throughout the week. It was discovered that many of the leads already exist as Contacts in the system based on matching email address. This has resulted in high volume of unconverted leads.

  Which solution should be used to identify and block future duplicates from being created?

  A. Create a process builder and flow that emails the user of a potential duplicate Contact when a Lead is created.
  B. Build a report that groups leads by email address to identify and merge duplicates
  C. Use Dataloader to import the leads each week instead of entering leads individually.
  D. Activate the Standard Lead Duplicate Rule that matches on both Lead and Contact.
  D. Activate the Standard Lead Duplicate Rule that matches on both Lead and Contact.

• Question 163:

  When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?

  A. Prioritize standard Salesforce features to manage costs while ensuring project success.
  B. Assess project requirements to decide if custom development or third-party apps are needed, considering budget and resources.
  C. Opt for custom development, weighing long-term scalability and maintenance against quick solutions.
  B. Assess project requirements to decide if custom development or third-party apps are needed, considering budget and resources.

• Question 164:

  The Cloud Kicks sales team can create leads for both business and individual customers. Person accounts have been enabled in its Salesforce org. How can the consultant ensure that Leads are converted into either a business account or a person account where appropriate?

  A. Populate the Company field with "Person'',
  B. Leave the Company field blank.
  C. Create separate record types for business account leads and person account leads.
  D. Check the person account checkbox on the lead.
  B. Leave the Company field blank.

• Question 165:

  Universal Containers has just enabled advanced currency management. The Vice-president (VP) of Asia Pacific Sales wants to view currency in opportunity revenue reports in both the corporate currency of USE and the relevant country's currency. The VP of Asia Pacific Sales uses USE as the default currency. What solution should a consultant recommend to meet this requirement?

  A. Create a dashboard and set the display currency to show all currencies for Asia Pacific.
  B. Create an opportunity revenue report for each country and use a Joined report to display values.
  C. Create a dashboard and a dashboard filter to only display Asia Pacific currencies.
  D. Create an opportunity revenue report and include the amount and converted amount values.
  D. Create an opportunity revenue report and include the amount and converted amount values.

• Question 166:

  Each product engineer at Cloud Kicks supports 3 specific product lines. There are three product lines. Sales reps sell all the company's product lines; Sales management wants the appropriate product engineer automatically assigned to any

  new Opportunity for their product line with Read-Only rights.

  What are two actions the consultant can take to meet the requirement?

  Choose 2 answers

  A. Manually assign a product-specific role to each product engineer.
  B. Create criteria-based opportunity sharing rules for each product line.
  C. Enable Default Opportunity Teams for the Opportunity.
  D. Enable Default Account Teams for each product line.
  A. Manually assign a product-specific role to each product engineer.

• Question 167:

  Which best describes the Salesforce Automation feature "Contact Roles" ?

  A. Ensures that we are tracking our progress towards the desired states.
  B. Enforces the business process.
  C. Identifies key stakeholders from the buy side.
  D. Makes sure we recognize those involved in the sales process.
  E. Allows to better automate the sales methodology.
  F. Determines the sales stages of an organization.
  C. Identifies key stakeholders from the buy side.

• Question 168:

  Which best describes the Salesforce Automation feature "Activities"?

  A. Ensures that we are tracking our progress towards the desired states.
  B. Enforces the business process.
  C. Identifies key stakeholders from the buy side.
  D. Makes sure we recognize those involved in the sales process.
  E. Allows to better automate the sales methodology.
  F. Determines the sales stages of an organization.
  A. Ensures that we are tracking our progress towards the desired states.

• Question 169:

  Universal Containers (UC) created a new mobile app that enables customers to place orders and track fulfillment. UC wants to quickly embed customer service into the new mobile app. Which two features should be added to meet this requirement? Choose 2 answers

  A. Salesforce Knowledgebase
  B. Chatter Groups
  C. Field Service Lightning
  D. Service Cloud SOS
  C. Field Service Lightning
  D. Service Cloud SOS

• Question 170:

  Cloud Kicks has 12 stages m its sales process. The probability of winning the sale must be indicated. The sales manager uses sales stages and probability for forecasting. The sales manager wants a condensed summary of the forecasts without affecting the sales team.

  Which approach should aconsultant recommend to streamline forecast reporting?

  A. Create a custom object to be used in forecast reporting.
  B. Reduce the number of opportunity stages and report on probability.
  C. Align opportunity stages with probability and use collaborativeforecasts for reporting.
  D. Align forecast categories to multiple opportunity stages and report on forecast category.
  D. Align forecast categories to multiple opportunity stages and report on forecast category.