Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 151:

  Some of the large accounts at Northern Trail Outfitters have many contacts. Sales reps want to see how these contacts relate to each other and understand the reporting structure. Which feature should the consultant recommend to meet this requirement?

  A. Contact Hierarchy
  B. Contacts to Multiple Accounts
  C. Contact Roles
  A. Contact Hierarchy

• Question 152:

  Which of the following stage should be matched with the Forecast Category "Best Case"?

  A. Early pipeline stages
  B. Mid pipeline
  C. Late pipeline stages
  D. Closed and Won
  E. Closed and Lost
  B. Mid pipeline

• Question 153:

  Marketing department at Universal container is migrating from legacy campaign and email management system 2 salesforce want to ensure that its communication material is migrated as well. What should consultant recommend to migrate the marketing departments email templates?

  A. Manually recreate the email and mail merge templates in salesforce
  B. Enable Email to salesforce before sending email templates to salesforce
  C. Create an email template change set or use the Force.com IDE
  D. Enable Email-to-case and use Import Wizard.
  C. Create an email template change set or use the Force.com IDE

• Question 154:

  The Sales Manager at Universal Containers wants to be informed when a lead created from the ""Contact Us"" form on the corporate website has not been followed up within 24 hours of being submitted. What Salesforce feature should the consultant use to meet the requirement?

  A. Notify using chatter on Lead
  B. Send an email using time based workflow
  C. Send an email using lead escalation rule
  D. Notify using publisher action
  B. Send an email using time based workflow

• Question 155:

  Universal Containers is bringing a new division under their existing Customer Service Contact Center. This will involve servicing several thousand new customers. Which method should a consultant recommend for importing this data into Universal Containers' Service Cloud instance?

  A. Bulk Data transfer API
  B. Data Integration via SOAP API
  C. Java language Specific Toolkit
  D. Cloud-to-Cloud Integration Toolkit
  A. Bulk Data transfer API

• Question 156:

  Match this tip with its design consideration. "Use 1-2 clicks from the Home page"

  A. Tab and field naming
  B. Reduced clicks
  C. Search
  D. Record types and page layouts
  E. Workflow rules and approvals
  F. Minimized redundant data entry
  B. Reduced clicks

• Question 157:

  What should a consultant recommended to show a dashboard with forecast by product family with quotas?

  A. Build a joined report with closed opportunities, forecasting items and quotas
  B. Customize quotas with product report, and add necessary fields
  C. Build a custom report type with forecasting quotas and forecasting items
  D. Create an analytic snapshot to capture the opportunity forecast
  D. Create an analytic snapshot to capture the opportunity forecast

• Question 158:

  Cloud Kicks (CK) has customers who are often involved with more than one company. CK wants to track these contacts on associated accounts without creating duplicate Contact records. What should a consultant consider when enabling the Set Up Contacts to Multiple Accounts feature?

  A. Create a junction object to link Accounts and Contacts.
  B. Designate a default account as the Contact's primary account.
  C. Add account relationships from the Contact record.
  B. Designate a default account as the Contact's primary account.

• Question 159:

  Each product engineer at Cloud Kicks supports a specific product line. There are three product lines. Sales reps sell all of the company's product lines. Sales management wants the appropriate product engineer automatically assigned to any new Opportunity for their particular product line with Read-Only rights.

  What are two actions the consultant can take to meet the requirement? (Choose two.)

  A. Manually assign each product engineer based on the opportunity product line.
  B. Enable Default Opportunity Teams for the opportunity.
  C. Create criteria-based opportunity sharing rules for each product line.
  D. Enable Default Account Teams for each product line.
  A. Manually assign each product engineer based on the opportunity product line.
  D. Enable Default Account Teams for each product line.

• Question 160:

  During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is adoption. How should the consultant avoid this issue in the future?

  A. Design a solution during the Build phase.
  B. Conduct a Beta review during the Validate phase.
  C. Gain buy-in during the Analyze phase.
  D. Develop test scripts during the Plan phase.
  B. Conduct a Beta review during the Validate phase.