Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 131:

  Cloud Kicks Sales Team Folder needs to be shared with the following:

  1. The CEO role, so that view access is granted

  2.

  The CEO's assistant, so that view, share, save, rename, and delete are granted

  3.

  The Sales Manager for each region, so that view and save are granted How should the Consultant configure sharing?

  A. Enable Manage access to the CEO role and subordinates and manage to the assistant profile
  B. Set the CEO role to View, the CEO's assistant user to Manage, and the Sales Manager role to Edit.
  C. Enable Manage Reports in Public folders for CEO role and its subordinates.
  D. Set the CEO role to View All, the CEO's assistant user to Modify All, and the Sales Manager public group to Create.
  B. Set the CEO role to View, the CEO's assistant user to Manage, and the Sales Manager role to Edit.

• Question 132:

  Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view. Which solution should the consultant recommend to meet the requirement?

  A. Create a Lightning Web Component.
  B. Use Deal Insights In Pipeline Inspection C. Create a screen flow.
  B. Use Deal Insights In Pipeline Inspection C. Create a screen flow.

• Question 133:

  During end-to-end testing, users report that a key business process is missing a step. What should a consultant do first to resolve the issue?

  A. Work with key stakeholders to determine if a change to the requirements is necessary to go-live,
  B. Revise the test scripts and ask users to repeat the testing.
  C. Change the solution to meet the needs of the users and update the training materials.
  A. Work with key stakeholders to determine if a change to the requirements is necessary to go-live,

• Question 134:

  A Contact Center Manager has recently implemented CTI in the Contact Center. Which three metrics can be impacted due to this implementation? Choose 3 answers

  A. Calls per agent
  B. Call handle time per agent
  C. Articles used per call
  D. Customer satisfaction scores
  A. Calls per agent
  C. Articles used per call
  D. Customer satisfaction scores

• Question 135:

  Sales stages are shared between sales methodologies at Cloud Kicks; however, there are three product lines with unique sales methodologies- A few sales stages overlap between the three. Which three components should be configured to support this? Choose 3 answers

  A. Three sales processes
  B. One hybrid sales process
  C. One set of opportunity stages
  D. Three record types
  E. Three sets of opportunity stages
  F. Three page layouts
  A. Three sales processes
  D. Three record types
  E. Three sets of opportunity stages

• Question 136:

  Cloud Kicks is expanding to international markets, but some products are not visible in the international price book. Which two steps should be taken? Choose 2 answers

  A. Check to ensure the products have been added to the price book.
  B. Activate the products in the price book.
  C. Check that the products have a SO list price
  D. Check that the products have a standard price in the list price field.
  E. Activate the price book
  A. Check to ensure the products have been added to the price book.
  B. Activate the products in the price book.

• Question 137:

  Cloud Kicks needs the ability to determine the effectiveness of a recent marketing campaign on new leads. Which solution should the Consultant recommend?

  A. Enable campaign influence and report on the influence percent and revenue share.
  B. Create a custom object and a record for the campaign, then relate the newly created record to the lead
  C. Create a custom text field to capture the marketing campaign
  D. Specify the date range of the leads added to the campaign.
  A. Enable campaign influence and report on the influence percent and revenue share.

• Question 138:

  Cloud Kicks uses a custom object named GumShoe. GumShoe is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. They want to easily generate new GumShoe records from their phones by using the Salesforce Mobile App. What should a Consultant recommended to meet the requirements?

  A. Create a Lightning Component for mobile.
  B. Create a custom hyperlink to a related list.
  C. Create a Quick Action.
  D. Create a custom Process Builder process.
  C. Create a Quick Action.

• Question 139:

  Sales manage travels frequently ?how to review pending approvals? Choose 2 answers:

  A. Approvals by email
  B. Enable mobile
  C. Schedule and email dashboard results
  D. Schedule and email report results
  A. Approvals by email
  B. Enable mobile

• Question 140:

  Universal Containers has millions of customer in Salesforce, but only a very small percentage have opened support cases in the past. Recently, Universal Containers has implemented a Customer Community and plans to allow customers to be authenticated users to increase self-service rates. Which two methods should be used to enable the customers on the Community? Choose 2 answers

  A. Have agents manually create Users when Community access is requested by Customers
  B. Send email notifications to all Customer to join the Community
  C. Have agents provide Customer with Community registration instructions when working a case
  D. Identify active Customer and send them registration instruction via email
  C. Have agents provide Customer with Community registration instructions when working a case
  D. Identify active Customer and send them registration instruction via email