Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 121:

  Universal Containers wants to provide a more consistent service experience to its customers and is evaluating the Service Cloud macro feature.

  Which three configurations must be made? Choose 3 answers

  A. Users must use Lightning Experience.
  B. Publisher Actions used in the macros must be on the page layout.
  C. The Macros widget or utility must be added to the console.
  D. The Run Macros Permission must be granted to users.
  E. The Run Macros Action must be on the page layout.
  A. Users must use Lightning Experience.
  B. Publisher Actions used in the macros must be on the page layout.
  D. The Run Macros Permission must be granted to users.

• Question 122:

  UC implemented new quoting functionality for sales representatives and needs to enable the same functionality for its partners. How can this be accomplished?

  A. Enable quotes and content in the partner portal to allow partners to store their PDF quotes.
  B. Create a custom quote object to capture partner quotes on opportunities separate from non-partner quotes.
  C. Update the partner sales process to include stages for managing and submitting partner quotes.
  D. Grant partner access to quotes and add the quotes related list to the partner opportunity page layouts.
  A. Enable quotes and content in the partner portal to allow partners to store their PDF quotes.

• Question 123:

  A Consultant is configuring Einstein Forecasting to help the sales team predict how much they will sell by the end of a forecasting period.

  Which two considerations should the consultant keep in mind to ensure that predictions are displayed.

  Choose 2 answers

  A. Predictions are based only on the standard close date and Amount fields.
  B. Predictions are only shown when at least 12 months of Opportunity data exists.
  C. Predictions are only shown when data sync in Tableau CRM is enabled.
  D. Predictions are only shown when the user is in the forecasting hierarchy.
  A. Predictions are based only on the standard close date and Amount fields.
  B. Predictions are only shown when at least 12 months of Opportunity data exists.

• Question 124:

  UC uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The first stage is a preliminary qualification step, and opportunities in this stage should not contribute to the forecast. What should a consultant recommend for this scenario? Choose 2 answers

  A. Configure the first stage with the omitted forecast category.
  B. Assign 0% probability to the first sales stage.
  C. Override the forecast to be $0 for first stage opportunities.
  D. Instruct sales users to enter $0 for the opportunity amount.
  A. Configure the first stage with the omitted forecast category.
  B. Assign 0% probability to the first sales stage.

• Question 125:

  Cloud Kicks has a multi-phase selling process where every sales stage corresponds with a phase in the process. The first phase is preliminary qualification, where Opportunities should not contribute to Cloud Kicks' forecast.

  Which two actions should be taken to ensure that Opportunities do not contribute to Cloud Kicks' forecast during the first stage? Choose 2 answers

  A. Assign 0% probability to the first sales stage.
  B. Configure the first stage with the omitted forecast category.
  C. Override the forecast to be SO for first stage Opportunities.
  D. Require sales staff to enter 0% for the Opportunity probability.
  E. Require sales staff to enter $0 for the Opportunity amount.
  A. Assign 0% probability to the first sales stage.
  B. Configure the first stage with the omitted forecast category.

• Question 126:

  Cloud Kicks has purchased a list of leads and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?

  A. Create a Campaign, import the list as Leads, and add them to the Campaign.
  B. Import the list as new Leads and update the Lead Source to "Purchased Lead.
  C. Create a new custom object to import purchased Leads,
  D. Import the list as new Leads using the Data Import Wizard.
  A. Create a Campaign, import the list as Leads, and add them to the Campaign.

• Question 127:

  The sales teams at UC need to track partner relationships for each customer account. There can be many partners related to each customer account. Additionally, the following partner-to-customer relationship information needs to be tracked: Role of each partner, Support product category of each partner, Next step of each partner. What should a consultant recommend to meet this requirement?

  A. Use partner role functionality.
  B. Create partner custom fields on account.
  C. Create a custom object for Partner relationships.
  D. Add partners to each customer account team.
  C. Create a custom object for Partner relationships.

• Question 128:

  Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to team about and empathize with the customer? (Choose three.)

  A. Shadowing
  B. Embodying
  C. Leading Workshops
  D. Interviewing
  E. Demonstrating
  A. Shadowing
  C. Leading Workshops
  D. Interviewing

• Question 129:

  How can a sales organization address the "lag time" challenge?

  A. By offering higher incentives to sales reps
  B. By improving alignment with the marketing organization
  C. By optimizing lead assignment and scoring
  D. By avoiding the use of leads
  C. By optimizing lead assignment and scoring

• Question 130:

  Universal Containers (UC) wants to improve its sales productivity by updating its email solution. UC wants to automatically log incoming and outgoing emails to related Salesforce records and sync user calendars to Salesforce. Which tool should a consultant recommend to meet this requirement?

  A. Lightning for Gmail/Outlook
  B. An Apex Trigger
  C. My Email to Salesforce
  D. Einstein Activity Capture
  B. An Apex Trigger