Salesforce SALES-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce SALES-CLOUD-CONSULTANT Online Questions & Answers

• Question 41:

  Your commit summary says you can bring in $1,000 this period but you've just gotten a verbal approval on a deal for $500 from a CEO. What should you do?

  A. Nothing. It's ok if the forecast is inaccurate
  B. Override the opportunity and move the stage to commit, making the forecast more realistic
  C. Override the forecast summary for your commit
  B. Override the opportunity and move the stage to commit, making the forecast more realistic

• Question 42:

  Cloud Kicks (CK) has just started selling its products internationally. Management wants Salesforce Opportunities and forecasting to reflect the respective currency of CK's prospects which include the U.S.

  dollar, euro, British pound, and Japanese yen.

  In which two ways will this impact the existing CK price book?

  Choose 2 answers

  A. Each user can select their personal currency.
  B. Opportunities to multinationals can induce more than one currency.
  C. Each currency requires its own custom price book
  D. Every currency price needs to be added to all of the products in the standard price book.
  C. Each currency requires its own custom price book

• Question 43:

  Forecast Category "Commit" can be summarized as:

  A. Closed
  B. Closed + Commit
  C. Closed + Commit + Best Case
  D. Commit + Best Case + Pipeline
  B. Closed + Commit

• Question 44:

  Universal Containers agents often need to access the same cases, contacts, and orders multiple times per day. What should a consultant recommend to meet this requirement?

  A. Enable the "History" component within the Salesforce Console for Service
  B. Enable the "Access Recent Items" user permission on the user profiles
  C. Create a custom list view for cases, contacts, and orders and pin them to the side bar
  D. Embed a "Recent Items" Visualforce component into the Salesforce Console for Service
  A. Enable the "History" component within the Salesforce Console for Service

• Question 45:

  The Cloud Kicks team has made a correction in a sandbox environment that needs to be deployed to production as soon as possible. The sandbox and production environments are on two different versions of Salesforce. The fix requires functionality in the sandbox version.

  Which action should the consultant recommend?

  A. Deploy from version control before the Salesforce Platform upgrade window.
  B. Deploy changes from the sandbox to production this weekend.
  C. Deploy the changes from the sandbox to production once both environments are on the same version.
  D. Deploy the changes from me sandbox to production concurrently with the Salesforce Platform upgrade.
  A. Deploy from version control before the Salesforce Platform upgrade window.

• Question 46:

  Universal Containers is moving their legacy Customer Relationship Management (CRM) system to salesforce sales cloud. What should the consultant recommend to ensure a successful implementation?

  A. Review the current system with all levels of users to understand their requirements
  B. Review the current system with executive management to understand their requirement
  C. Review the current system with and configure sales cloud to work in the same way
  D. Review the current system with IT management to understand their requirement
  A. Review the current system with all levels of users to understand their requirements

• Question 47:

  Cloud Kicks is implementing Enterprise Territory Management for its retail sales unit. The sales director wants a detailed roll-up forecast for Territories to be provided.

  Which two recommendations should the Consultant make?

  Choose 2 answers

  A. Include the Forecast Manager field on the Territory page layout.
  B. Create Apex class code to roll up forecast details for a Territory.
  C. Assign a Forecast Manager to a Territory.
  D. Include the Formula field in the Territory page layout.
  A. Include the Forecast Manager field on the Territory page layout.
  C. Assign a Forecast Manager to a Territory.

• Question 48:

  Which advantage does Salesforce provide with the OpenCTI framework?

  A. Agents can use telephone on a wide range of browsers and operating systems while only developing once
  B. Developers can integrate with any telephone platform available with little to no need for a customization
  C. Agents can run their Softphone at the operating system level, embedded in the task bar or system tray
  D. Developers can embed API calls and process on web pages to automate call handing processes
  D. Developers can embed API calls and process on web pages to automate call handing processes

• Question 49:

  Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines. What should the consultant do?

  A. Create three account teams.
  B. Create three opportunity stages.
  C. Create three sales processes.
  C. Create three sales processes.

• Question 50:

  The Service Manager at Universal Containers wants to improve the adoption of public Knowledge Articles and has decided to review published articles that have NOT been updated in the last 90 days, so that out-of-date articles can be refreshed. Which solution will allow the Service Manager to see the articles that need to be reviewed?

  A. Provide the Service Manager with the edit permissions to the standard Knowledge Article reports
  B. Create a custom report for Knowledge Articles that filters the results based on publications status and last modified date
  C. Create a custom list view for Knowledge Articles that filters the results based on publication status and last modified date
  D. Provide the Service Manager with edit permissions to the stand Knowledge Article views
  B. Create a custom report for Knowledge Articles that filters the results based on publications status and last modified date