Microsoft PL-200 Online Practice Questions and Exam Preparation

Microsoft PL-200 Online Questions & Answers

• Question 1:

  HOTSPOT

  You create a desktop flow to interact with a certification authority's website.

  You need to get data in and out of the desktop flow.

  How should you set up the input and output parameters? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

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  Power Automate desktop flows do not directly interact with Dataverse. Instead, cloud flows act as the orchestrator between Dataverse and desktop flows.

  For inbound data, a cloud flow is triggered from the Dataverse qualification record and passes the required data into the desktop flow.

  For outbound data, the desktop flow returns results to the cloud flow, which then updates the Dataverse qualification record accordingly.

• Question 2:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign-in name: [email protected]

  After marriage, Elisabeth changes her legal name to Elisabeth Mueller.

  You need to update the sign-in name for the user without losing any application history.

  Solution: Ask the Microsoft 365 administrator to sign in to the admin portal and change the username.

  Does the solution meet the goal?

  A. Yes
  B. No
  B. No

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  Explanation

  Change a user's email address - You must be a global admin to complete these steps.

  1. In the admin center, go to the Users > Active users page.

  2. Select the user's name, and then on the Account tab, select Manage username.

  3. In the first box, type the first part of the new email address. If you added your own domain to Microsoft 365, choose the domain for the new email alias by using the drop-down list. Learn how to add a domain.

  4. Select Save changes.

  References:

  https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/change-a-user-name-and-email-address

• Question 3:

  DRAG DROP

  A company uses Common Data Service to store sales data.

  For the past few quarters, the company has experienced a decrease in sales revenue. The company wants to improve sales forecasting.

  The company plans to use Al Builder to implement the solution. You select fields that will be used for prediction.

  Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  

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  Step 1:

  Before you can use your prediction model, you have to train it to perform the way you want.

  Step 2:

  After you train your model, publish it to make it available.

  Publish your model when you want to make it available to users in your Power Apps environment.

  Step 3: Use the model with Power Apps

  References:

  https://docs.microsoft.com/en-us/ai-builder/prediction-train-model

• Question 4:

  You create and publish a Power BI report that contains an embedded canvas app. The report will be used by multiple people.

  The canvas app has an issue that must be corrected.

  You update the canvas app.

  You need to ensure that the updated canvas app is available in the published Power BI report.

  What should you do?

  A. Publish the Power Bl report from Power Bl Desktop.
  B. Manually refresh the data source on the published Power Bl report.
  C. Publish the Power Bl report from Power Bl Desktop and reshare to any users.
  D. Publish the canvas app.
  D. Publish the canvas app.

• Question 5:

  You plan on implementing complex business logic in Microsoft Dataverse tables by using Power Automate flows.

  You realize that the functionality required to implement the business logic is not available in a Power Automate flow.

  The new business logic must work in multiple Dataverse tables. In addition, the operation must return a value after it finishes and must be able to run from an existing Dataverse action.

  You need to recommend the method to implement the missing logic.

  What should you recommend?

  A. Scheduled workflow
  B. Bound action
  C. Custom API
  D. Unbound action
  D. Unbound action

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  Explanation

  https://docs.microsoft.com/en-us/power-automate/dataverse/bound-unbound

  https://docs.microsoft.com/en-us/power-apps/developer/data-platform/custom-api

• Question 6:

  HOTSPOT

  You are a Dynamics 365 Customer Service administrator.

  A user must be able to view system posts and activities in a dashboard.

  You need to create the dashboard for the user.

  Which components should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  

  

  ---

  Box 1: Timeline

  The timeline helps agents see all customer interaction history across channels, personnel, and the support lifecycle. The timeline is used across Dynamics 365 applications to capture activities like notes, appointments, emails, tasks, and more, to ensure that all interactions with the customer are tracked and visible over time. Agents use the timeline to quickly catch up on all of the latest activity details with the customer to provide the most personalized support experience.

  Box 2: Lists

  References:

  https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-timeline-admin

• Question 7:

  You need offline support for an app.

  What should you use?

  A. Canvas app
  B. Portal
  C. Model-driven only
  D. Flow
  A. Canvas app

• Question 8:

  DRAG DROP

  A company has employees in France, Mexico, and the United States. You are creating a Power Apps app to allow users to add client records to Microsoft Dataverse. The default language for the company is English.

  The company wants the app to display each local language.

  You need to add the Spanish and French languages.

  Which four actions should you perform in sequence for each language? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  

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  Step 1: Select an unmanaged solution.

  Export the localizable text

  The scope of the localizable text that will be exported is the unmanaged solution that contains the localizable text.

  1. From Power Apps, select Solutions.

  2. In the All Solutions list, select the unmanaged solution that contains the localizable text you want.

  3. On the command bar, select Translations > Export Translations.

  Step 2: Export translations.

  Step 3: Add a language code column and a translated wording in the CrmTranslations.xml file.

  Get the localizable text translated

  You can send this file to a linguistic expert, translation agency, or localization firm.

  If you have the knowledge to translate the text, or if you just want to see the format, you can extract the zip file that you exported you will see that it contains two XML files.

  [Content_Types].xml

  CrmTranslations.xml

  You can open the CrmTranslations.xml file with Microsoft Office Excel.

  When you view the data in Excel, look at the Localized Labels tab.

  

  Any custom tables or columns will have empty cells for the localizable text. Add the localized values for those items.

  Step 4: Import translations.

  Import the localized text

  Importing the text requires compressing the files and importing them into the system.

  Import the files

  From the same unmanaged solution that you exported the translations from, in the menu choose Translations > Import Translations.

  Note: If you have customized table or column text, such as column labels or drop-down list values, you can provide the users in your environment who are not working with the base language version of your environment with this customized text in their preferred languages.

  The process has the following steps:

  1. Enable other languages for your environment

  2. Export the localizable text

  3. Get the localizable text translated

  4. Import the localized text

  References:

  https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/translate-localizable-text

• Question 9:

  You deploy a Power Virtual Agents chatbot that integrates with Dynamics 365 Omnichannel for Customer Service.

  You observe that the chatbot is not able to recognize the questions asked by users.

  You need to ensure that the chatbot can respond to unrecognized questions. The solution must minimize administrative effort.

  What should you do?

  A. Add a fallback topic.
  B. Create new topics.
  C. Create an entity.
  D. Modify the Escalate system topic.
  A. Add a fallback topic.

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  Explanation

  Using the Fallback topic

  The Fallback topic gets triggered.

  When Power Virtual Agents doesn't understand a user utterance and doesn't have sufficient confidence to trigger any of the existing topics.

  Note: Offloading single question and answer pairs

  If you have a large number of question and answer pairs for single-turn conversations, you can also consider offloading them to an external system and access them through the Fallback topic.

  Power Virtual Agents limits a chatbot to 1,000 topics. You can decide to manage exceptions to the Power Virtual Agents topics that should generally do things for the end-user through the Fallback topic. With the Fallback topic, you can get answers for end-users that you retrieve from external systems using Power Automate, by calling a cloud flow from an action node.

• Question 10:

  A car dealership has a Dynamics 365 Sales environment for its sales company and another environment for its leasing company.

  Users in one environment must not be able to see the other environment.

  You need to grant salespeople access to the sales company environment.

  What should you do?

  A. Add salespeople to an Office 365 security group.
  B. Add salespeople to a security role.
  C. Set privileges.
  D. Set app security.
  A. Add salespeople to an Office 365 security group.

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  Explanation

  References:

  https://docs.microsoft.com/en-us/power-platform/admin/control-user-access